Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox quick access to saved logins

Is there a way in Firefox to have quicker access to saved logins than through the menu structure? The menus are four layers deep, which is frustrating as it is difficult … (read more)

Is there a way in Firefox to have quicker access to saved logins than through the menu structure? The menus are four layers deep, which is frustrating as it is difficult to remember the route when only using the feature occasionally. Some websites don't respect the Firefox Password Manager, so it sometimes becomes necessary to manually find the credentials.

Is there any way to create a bookmark to the saved login section?

Is there perhaps an add-on?

Thanks for any answers.

Asked by autahi 1 year ago

Answered by TanKS 1 year ago

  • Solved
  • Archived

Passwords won't fill in

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air. Last time I migrated to a new phone, Sync filled in a… (read more)

Hi there! I have a new S22+, all systems up to date. I'm logged into Firefox on both the Android and on my Mac Air.

Last time I migrated to a new phone, Sync filled in all my passwords on the phone. This time I'm having to copy and paste all the passwords; Samsung autopass (or whatever it's called) offers to fill them in, but of course doesn't have those passwords anyway.

What do I need to tweak or do differently to get the passwords to fill in?

Asked by EternalNewbie 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Syncing PC Firefox with Android Firefox

These days, how do you sync an Android phone or tablet with a PC? The instructions given don't work because I can't find the "Sync" button on Android Firefox. Thanks. … (read more)

These days, how do you sync an Android phone or tablet with a PC? The instructions given don't work because I can't find the "Sync" button on Android Firefox.

Thanks.

Asked by crogerblair1 7 months ago

Answered by Paul 7 months ago

  • Solved
  • Archived

how to sync

My Lenovo tablet does not show Sync in Firefox. "Tap Settings. Tap Synchronise and save your data. " Details: 107.2.0 (Build #2015918523), 1490acda7+ AC: 107.0.8, e189e… (read more)

My Lenovo tablet does not show Sync in Firefox. "Tap Settings. Tap Synchronise and save your data. " Details: 107.2.0 (Build #2015918523), 1490acda7+ AC: 107.0.8, e189e99662 GV: 107.0.1-20221128144904 AS: 94.2.2

It's time to sync to my Windows 10 computer, since that hasnt been done since I got the table last January.

Asked by rlstanfill 1 year ago

Answered by rlstanfill 1 year ago

  • Solved
  • Archived

Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (read more)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Asked by kovchegov.1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

imported logins and passwords from Microsoft Edge to Firefox desktop doesn't sync with iOS version

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't wor… (read more)

I checked community and tried every single suggestion like; I did disconnect all devices and reconnected desktop version first and then synced with my iOS one, didn't work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago

  • Solved

PROBLEM!

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data i… (read more)

I installed (as always) the new Windows 10, downloaded from the office. firefox website. I log in to my login, synchronization takes place (firefox says so) but MY data is NOT!!! no synchronization, no loading of passwords, addresses, extensions!!!

Asked by w-money 3 months ago

Answered by w-money 3 months ago

  • Solved
  • Archived

I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Password Migration from Chrome to Firefox

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed … (read more)

Moving from Windows to Linux and in the process moving from Chrome to Firefox. In Linux, there seems to be an issue where Firefox isn't recognizing that I have installed Chrome. No problem, I went into Windows to do the move instead. But since the data isn't saved and you have to have an instance of Firefox running (?) to actually sync, I decided to download Firefox on my iPhone, get my passwords from Chrome, then sync to my iPhone, boot back to Linux, then sync on Linux with the data on my iPhone, and somehow in the process locked myself out of logging into Firefox on my iPhone due to how many times I've had to log in to Firefox to figure out this convoluted and broken process. People are wanting to switch to Firefox due to ad blocking support, and this is a massive barrier to entry. Can we just fix importing from a csv file?

Asked by Morogwen123 1 year ago

Answered by Morogwen123 1 year ago

  • Solved
  • Archived

Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (read more)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Asked by Elyndra 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 year ago

Answered by Matheus 1 year ago

  • Solved
  • Archived

Transferring bookmarks from laptop to macbook

Hi, I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and c… (read more)

Hi,

I want to transfer my bookmarks from Firefox on my old Windows laptop to a new MacBook. I have followed the instruction and signed into Firefox on both devices and click 'synchronise now' on my Macbook.

Nothing has happened.

I would be grateful if you could tell me whether I am doing things incorrectly and if you could tell me how to have my numerous Firefox bookmarks from Windows appear on the new Macbook.

Thank you!

Asked by mcnamarasm 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 1 year ago

Answered by Dropa 1 year ago

  • Solved
  • Archived

syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (read more)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Forgot Firefox Account Old Password

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox acc… (read more)

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Asked by Blagojche Ivanoski 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Sync and save data

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? You… (read more)

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Asked by Ray 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox Sync Save Login and Password asks but does not remember

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved boo… (read more)

I have Firefox Sync enabled in my Firefox browser on a few computers. When I logged in to Firefox Sync initially, it did sync-up my new computer with all of the saved bookmarks and history. I am not sure if any of my logins were saved). When I go to websites and login, I am prompted with the dialog to save my credentials, and I say ok, save. But the logins are not remembered. And in my about:logins page shows "no logins found". I don't care about retrieving any old logins, I just want to be able to save new ones and get the default behavior of saving logins working again.

Asked by ZN 8 months ago

Answered by ZN 8 months ago

  • Solved
  • Archived

Sign-in issues on android

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Fir… (read more)

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

Asked by kilakori 1 year ago

Answered by kilakori 1 year ago

  • Solved
  • Archived

Sync Shortcuts (Android - Windows)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to … (read more)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to do the same job.

But these don't seem to sync with Firefox for Windows and there's no Shortcuts option in the sync menu. I switch between two platforms a lot and having those shortcuts sync is really important as I add pages for looking at at different times on different devices.

I *know* I could use bookmarks, but that's another couple of clicks every time I want to go to a webpage - over the course of a day that could be hundreds.

It's used to be possible to have a syned homepage in Firefox for Android. It's still possible in Vivaldi, Opera & Brave. But I'd like to use Firefox.

Anyone any info on how I can sync the homepage Shortcuts across Firefox for Android and for Windows?

Or is there another way of having a synced speed dial-style homepage on Firefox on different platforms?

Asked by foolhandy 2 years ago

Answered by Paul 2 years ago