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Problem with profile Import

Hi, I recently had a problem with a pc but before it all went south I managed to save my data including my thunderbird profile. I imported this profile onto a spare pc no… (read more)

Hi, I recently had a problem with a pc but before it all went south I managed to save my data including my thunderbird profile. I imported this profile onto a spare pc no problem. The pc with the problem has now been fixed but it did require a new hard drive and a clean Windows install. I have reinstalled Thunderbird and imported my saved profile, the first time I start thunderbird all is fine and everything shows as it should. If I close it and then reopen it I get this:-

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-11-08-05-56-16-40961f.png

I have tried importing the profile a few times and reinstalled thunderbird tree times but still get the same result.

I'm sure I carried out the exact same proccess when I migrated the profile to the other pc with no problems so I'm not sure what is going on.

Asked by m.meadham 5 months ago

Last reply by andy161 2 days ago

  • Solved

Cannot add an email account

Thunderbird quit receiving emails, so I tried uninstalling and reinstalling Thunderbird. After the new Thunderbird install, it will not allow me to setup a new email acco… (read more)

Thunderbird quit receiving emails, so I tried uninstalling and reinstalling Thunderbird. After the new Thunderbird install, it will not allow me to setup a new email account. After config, it gives me a "cannot find email info on server", and doesn't allow me to setup the email account. I can "force" a setup by clicking on the Advanced Config button, but that email setup will only send emails, and not receive email, or setup any more Folders beyond the Inbox folder.

Asked by mrvordo 4 months ago

Answered by mrvordo 4 months ago

Amazon password

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my … (read more)

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my Amazon account from another browser and change my password. I know the password being used in FF is correct because I use LastPass. This doesn't happen with any other browser. I've loved FF for years but this is totally unacceptable and I'm starting to like Edge. Any suggestions.

Asked by nataharli 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Getti/ng Mozilla VPN on second tablet

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happene… (read more)

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happened earlier this week. I am trying to use it on my tablet. Help says go to this link (vpn.etc) , login to your account and then download VPN. Sounds good but it doesn't happen - instead I'm asked to start a subscription and give my card details and agree to a second lot of charges. I don't think it's a confidence trick but it could be. I signed up for Mozilla VPN on the understanding that I could use it on 5 devices or profiles. Hope you can sort me out, thanks.

Asked by peterjralph1 1 month ago

Answered by jzapata1 1 month ago

  • Solved

Install FF to another drive.

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please? I need this in English please, I am English but I l… (read more)

I wish to re-install Mozilla Firefox to my D: drive and remove it from my C: drive. Can you help me with this please?

I need this in English please, I am English but I live in France where the default is to French, naturally.

Thank you and have a nice day

Asked by Dancing_Cat 6 days ago

Answered by FredMcD 6 days ago

browser

How do I fix this one has been made iOS app store and Google play a role in the development of his own personal and non-commercial purposes for which he was able to work … (read more)

How do I fix this one has been made iOS app store and Google play a role in the development of his own personal and non-commercial purposes for which he was able to work in the actual number that you can use the smart tv and pick out the one for your car and see my speaker cables are still working in his room on Monday afternoon at leonas to get rid of the actual itching and discomfort inside me please contact the actual number for this freelancer job is the only way I can get rid of his Facebook page has been made iOS app store and Google play a role in my room and see what happens when you come in my room temperature changes the actual data on the Internet connection between these two groups are still working in his room on Monday afternoon at leonas in the room with her and I have been working on the smart tv and pick out the one for your car and see my speaker cables are still working in order to work with your own

Asked by Louislusty1971 6 days ago

Last reply by Seburo 6 days ago

Sunbird to Thunderbird calendar

I have been using the Mozilla Sunbird calendar and would like to begin using the Thunderbird Calendar. How do I move the future and past data from Sunbird to Thunderbird?… (read more)

I have been using the Mozilla Sunbird calendar and would like to begin using the Thunderbird Calendar. How do I move the future and past data from Sunbird to Thunderbird?

Asked by tom.obrien4 6 days ago

Last reply by День сумо 6 days ago

How to migrate from MS-Outlook 2010 to TB? Import "Outlook" does NOT work

How to migrate 'Contacts' and 'Addresses from MS-Outlook 2010 to TB? the Thunderbird so-called 'Import' does NOT work. Attempting to do so merely produces a 'window' th… (read more)

How to migrate 'Contacts' and 'Addresses from MS-Outlook 2010 to TB? the Thunderbird so-called 'Import' does NOT work.

Attempting to do so merely produces a 'window' that states

   "Addresses successfully imported from Outlook
    "No address books were found to import

And, surprise, surprise NO data is made available in TB !!! What is WRONG?

Asked by K.S.Heard101 6 days ago

Last reply by K.S.Heard101 3 hours ago

Firefox Download and Homepage Unsuccessful

I've downloaded Firefox browser to replace Google Chrome but the file will not open on my cell, or my Acer Chromebook 15. I have repeated several other attempts to downlo… (read more)

I've downloaded Firefox browser to replace Google Chrome but the file will not open on my cell, or my Acer Chromebook 15. I have repeated several other attempts to download and I get the same results. It didn't say it was incompatible so what am I doing wrong???

Asked by DIMITRIUS 5 days ago

Last reply by strafy 5 days ago

Firefox install on imac Big Sur

Trying to install/run Firefox on new iMac. Downloaded the most recent version. Clicked on installer icon. Dragged the icon to app folder. Seemed to install. Ejected i… (read more)

Trying to install/run Firefox on new iMac.

Downloaded the most recent version. Clicked on installer icon. Dragged the icon to app folder. Seemed to install. Ejected installer. App folder shows only a 2k alias,,,no "program". Click app icon. Installation icon reappears on desktop and process starts all over again!!!

On old iMac the app shows as a 375Mb application!

Any help would be appreciated as I have no hair left to pull out.

PS: the iMac won't let Chrome run either. Says it can't be opened because Apple can't check for malicious software, even though install process verified the disk image!!!

Asked by mzitcer 5 days ago

Going From Chrome mobile to Firefox mobile

I'm getting ready to download Firefox mobile and I was wondering if there was a way for me to move any tabs I have from Chrome over to Firefox because of rather not lose … (read more)

I'm getting ready to download Firefox mobile and I was wondering if there was a way for me to move any tabs I have from Chrome over to Firefox because of rather not lose them. Is this possible or am I just asking for too much?

Asked by faithab20 5 days ago

Last reply by milosagastume11 4 days ago

Firefox browser looks like a redacted document

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from l… (read more)

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Asked by corn.maryl 5 days ago

Last reply by cor-el 4 days ago

  • Solved

Opening Files Automatically

Hi, When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks… (read more)

Hi,

When I attempt to open files instead of saving them I get the dialog box with the check mark for "Do this automatically for files like this from now on." But it asks me this every single time for the same file types.

Do I have any recourse?

Thank you.

Asked by mills886 4 days ago

Answered by jscher2000 3 days ago

  • Solved

Thunderbird and hotmail account

Thunderbird has stopped displaying messages downloaded from my hotmail.com account. I can click on download messages and it states that it has downloaded 'x' number of me… (read more)

Thunderbird has stopped displaying messages downloaded from my hotmail.com account. I can click on download messages and it states that it has downloaded 'x' number of messages but they don't display. I can see all messages if I log into my outlook.com account but I want to know how I can get these message to display in Thunderbird. This is something that has just 'happened'. Its generally worked fine for years. Any solutions gratefully received. Thanks

Asked by balers 4 days ago

Answered by sfhowes 4 days ago