All Products Support Forum

Firefox currently blocks port 10080 to protect against a presumed security threat. Linksys routers use port 10080 to allow users to log in to the guest network so Firefox has rendered Guest Network logins to be unaccessable forcing router owner to allow "guests" to log in to the the primary lan and potentially cause issues with the very network they are trying to protect from outside issues. Firefox needs to provide a way for guests to log into the guest network within their software... particularly in the ios and android versions of the Firefox apps. Please provide a reasonable workaround so that I don't put my network at risk by allowing guests to log in to my primary network.

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

I am unable to send email. The options for SMTP.office365.com do NOT include Oauth2. I am using Thunderbird 102.3.1 (64-bit) with POP3 access (which works just fine). I tried to prepare for the October 1st change but Thunderbird does not support what is necessary. HELP. [I tried downloading an old version of Thunderbird but that did not work because I lost 10+ years of categorized emails and had to restore it.]

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

'bold text' The main fonts are ok, but the fonts above the line are very tiny & I only have one eye working! (I was due to have it fixed when Covid happened, so I figured I could wait! Hump! ) So..., hard to read these tiny fonts after the whole of my computer changed OVERNIGHT, (I also turned 80 in August!) Seems I now have Bing! Please, ANY help would be fantastic.....seems the Techies in my local area have no idea what Firefox/Mozilla is! I am drowning!! I didn't expect that one!! Silly me! Grrr!...Is there any way I can go back to my Firefox etc & ditch Bing? PLEASE?? SlimSylv....

Recently updated to version 105.0.1 and I've started to have problems with Twitch. I'm unable to login and keep getting the message: "Something went wrong. Please try again." so I cleared the cookies/site data. Still unable to login. I know this isn't an error with my account as I can login via Chrome with no issues. Then I tried downgrading to the previous version 104.0.2 and had no issues with Twitch. Most likely, this new version is creating an error with the Twitch site. Hopefully new updates will address this issue - in the meantime, hoping someone has a solution.

Hey guys, I'm using Leechblock NG on my firefox browser but everyone with access can just disable or remove the extension, there's a way to prevent this? Some way to block the remove/disable options in my extensions

Thanks in advance

I just upgraded Thunderbird and Lost all folders and my Account Info on 12 accounts. How can I either recover the info or revert to an older version that will use/restore my info! PLEASE HELP - CRITICAL THINGS MISSING that were stored in local folders under each account.

When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed to ask, it also appears to be something that I've setup in Firefox, as a fresh install worked fine.

In the popup for logging in, I get a banner message stating: "Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " with a continue hyperlink at the bottom. This generates a popup asking me to accept a cookie. I accepted this, but it's still blocking me from logging in. I have tried disabling my extensions that might block the cookie, and they have also allowed the cookie that was requested.

On a brand new browser, it's fine. I have strict blocking enabled, with ublock and duckduckgo's extension (all were disabled when I was testing if they were blocking it) and I still can't log in. I'm not sure what else is being blocked (other than google analytics, but that shouldn't stop me logging in).

I do also get some console errors: Uncaught ReferenceError: $ is not defined

   <anonymous> https://p23.zdassets.com/hc/theming_assets/678183/96508/script.js?digest=9147164294935:417

script.js:417:12 Some cookies are misusing the recommended “SameSite“ attribute 3 Uncaught (in promise) TypeError: At.otDataLayer is undefined

   updateGtmMacros https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   Init https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7

otBannerSdk.js:7:203586 Cookie “_zendesk_authenticated” has been rejected because it is already expired. signin Third-party cookie not allowed auth.js:1:994 Require storage access for firefox: true auth.js:1:1294 Third-party cookie not allowed auth.js:1:994