control + up shortcut does not work now. does not go to top of page.

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was … (read more)

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

Asked by Joe P 16 hours ago

Last reply by TechHorse 32 minutes ago

Cannot reach a website except in private browsing but...

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regu… (read more)

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Asked by mike745 15 hours ago

Last reply by Agent virtuel 58 minutes ago

Twitter X Ad Blocker add on update

Hello, I've chatted with the creators of the add on "Twitter X Ad Blocker" and asked why it isn't working any more. They told me they have an update made and ready but yo… (read more)

Hello, I've chatted with the creators of the add on "Twitter X Ad Blocker" and asked why it isn't working any more. They told me they have an update made and ready but you have not approved it yet. What will it take to get you to approve the update so this will work again?

Thanks, Tracy

Asked by tracyjarchow 11 hours ago

Last reply by cor-el 1 hour ago

My primary password will not work on the app on my iphone

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my pri… (read more)

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my primary password, saying it is incorrect. I have deleted the app and re-installed it on my phone, but it still does not work. Why will my account not open on my iphone app? Thank you!

Asked by cherylmarion 5 hours ago

Last reply by cor-el 2 hours ago

Firefox 126.0 on Sonoma 14.5 not saving passwords

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6… (read more)

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Asked by momiller77 1 day ago

Last reply by cor-el 2 hours ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 1 month ago

Last reply by cor-el 2 hours ago

Show search results as list

I use the search feature a lot, and it's extremely annoying that every time after the search I have to click "Show results as list" in order to get a proper view of the s… (read more)

I use the search feature a lot, and it's extremely annoying that every time after the search I have to click "Show results as list" in order to get a proper view of the search results. The default view is quite poor in my opinion.

The question is: why isn't there an option to show the search results as a list by default?

It would surely be a very, very easy feature to implement, and as I was googling for this, I noticed that users have been asking for this for YEARS now. Why on earth hasn't it been implemented?

Asked by joonas7272 18 hours ago

Last reply by sfhowes 3 hours ago

Shaw.ca mail not working on Thunderbird

Shaw e-mail has stopped working after years without issues on T-Bird. (G-mail still works) I use Shaw.ca e-mail, and recently have been getting a pop up error message. … (read more)

Shaw e-mail has stopped working after years without issues on T-Bird. (G-mail still works) I use Shaw.ca e-mail, and recently have been getting a pop up error message. the error message reads 'The IMAP server imap.shaw.ca does not support the selected authentication method. Please change the Authentication method in the Account Settings Server Settings'. I have read online that the AuthO2 method is upposed to work, but it does no. Acckk - help anyone?

Asked by rndavis22 14 hours ago

Last reply by sfhowes 3 hours ago

Unable to write or send e-mails

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that… (read more)

I previously enquired and was given a ticket number 150321. I later replied to say that the problem had gone away. This proved to be very short lived. The problem is that drop-down menus are blank. Thus clicking on "New Message" button produces a minimised blank dialog. Thus I am unable to send new e-mails. Clicking on other links such as help, tools, file etc produces narrow blank dialogs. I am able to continue receiving and reading incoming e-mails. Re-starting the computer sometimes produces a short term improvement. I am using an AMD 6 core CPU 32-bit operating system, x64-based processor I am trying to use Thunderbird 115.9 on Windows 10. It used to work, but the recent, continuing malfunction might be due to an automatic update, but I was not aware of the version number until the malfunction happened.

Kenneth Whiteley

Asked by ksw40 2 days ago

Last reply by James 9 hours ago

Search bar/tool bar redirecting to other sites...is it my ISP or wut? :CCC

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consiste… (read more)

Typing "handshake.com" in the toolbar takes me to "https://www.shopify.com/blog/wholesale-suppliers#" instead of searching or going to handshake.com .....WTAF?! Consistently.

Also, why is it so hard to report the issue? I know Mozilla is a nonprofit, but there was literally no way at all to just report the problem? All I can do is message a volunteer? Feels broken. Thank you.

Asked by lovelifeink 11 hours ago

Last reply by TyDraniu 9 hours ago

Firefox keeps changing my url from http to https

Hello, I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http … (read more)

Hello,

I'm developing a web application. Yesterday I could access it with http://localhost:8000, then, I implemented https and it worked too. Today I needed to use http again for my tests, but everytime I type http://localhost:8000, Firefox changes it to https://localhost:8000.

I already tried to clear everything in the history, even the cookies, but it didn't work.

What should I do?

Also, could you fix this bug? I've found articles from 5 years ago reporting this issue, but the bug hasn't been fixed yet

Asked by Ildomar Gomes de Carvalho Junior 10 hours ago

Last reply by TyDraniu 10 hours ago

Language in menu of FF 126.0 is mixed up

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related… (read more)

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related to the update... how can I change this again? I have already changed the language settings. Didn't help...it appeared after an automatic update on May 28. Thanks for an idea :)

Asked by fibroblast 1 day ago

Last reply by Paul 10 hours ago

Translation does not work

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TR… (read more)

I have installed the German language extension. I can go to a site written in German and it translates fine. THE SECOND I USE ANY SUB MENU WITHIN THE SITE, IT DOES NOT TRANSLATE. Right clicking and choosing "Translate" does not work since "translate" does not exist on the tab.

The Firefox translate feature only works on the initial screen!

I can find no setting to fix this

Asked by ronaldchampagne49 5 days ago

Last reply by Paul 10 hours ago

Language Pack didn't apply properly

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same … (read more)

After applied Chinese Language Pack, the menu didn't change ,even after restart firefox or the system. I tried refresh firefox and re-install the language pack, the same situation appeared.

Asked by Copyerder 17 hours ago

Last reply by Paul 10 hours ago

Cannot Send Email

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the … (read more)

Hello, Thank you for helping me with my email problem today. The issue that I am having is that whenever I try to send email from 2 - of my 3 - email addresses I get the following error messages-

Message from electric@triad.rr.com email.

""electric@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

message from aristot@triad.rr.com email.

""aristot@triad.rr.com sender rejected. The email address you are sending as must match the email address you used to auth.. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your accound settings and try again.""

I did read and try the various suggestions that this forum made to someonme in reference to a similar problem. The emails did appear to match in settings for SMTP and I think I temporarily turned off my virus protection software. However none of these actions have solved my problem.

If someone would please make some more recommendations I would greatly appreciate it.

Thank you,

Asked by AristotleNewton 2 days ago

Last reply by david 11 hours ago

Thunderbird 115 not archiving emails to Local Folders

Archiving emails to Local Folders is not working for me. If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g… (read more)

Archiving emails to Local Folders is not working for me.

If I click the archive icon or press 'A', a new folder is created as required in my Local Folders/Archives, e.g. [Gmail]/Important. But the original email does not move, no emails are shown in my Local Folders nor do they seem to exist in the folders or files created: [Gmail], [Gmail.sbd], Important (empty) and Important.msf.

I have picked up that I need to set archiving options by identity as well as by account. The problem remains the same whichever IMAP account, which is Gmail and another smaller provider, or identity I use. Before I realised that, archiving did work - in terms of emails being moved to an archive folder within an IMAP account. But I want to download the emails locally to avoid going over provider storage limits. I've checked and Thunderbird can otherwise create new messages in Local Folders, e.g. when my network connection is interrupted it saves drafts there.

I'm using Thunderbird 115.11.0 on Ubuntu 24.04 / Wayland, and it's installed as a snap. Many thanks in advance for any help you can provide!

Asked by Rafe 13 hours ago

Last reply by david 11 hours ago

Fails to display images in a table even with "Display remote content by default" switched ON

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, vi… (read more)

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

Asked by Robert Hedin 16 hours ago

Last reply by david 11 hours ago

Password Manager

For about the last month or so, I frequently get an error message that my password is incorrect. I use Thunderbird to manage emails on five separate accounts. Four are g… (read more)

For about the last month or so, I frequently get an error message that my password is incorrect.

I use Thunderbird to manage emails on five separate accounts. Four are gmail accounts and I NEVER have an issue with those.

The issue only occurs with my oldest email account, which is an ".msn" account - a paid Microsoft account.

I can send and receive mail on this account without any issues when I use Outlook online through my Firefox browser, but when I try to use through Thunderbird, I get the password error message more often than I don't. In other words, sometimes the emails go through, but most of the time they do not. When I copy and paste the text of the email into the web browser version, there is never any problem and I am NEVER asked for my password.

Every now and then, when the message pops up, I attempt to re-enter my password, but most of the time it still won't send, and the error message re-appears almost immediately. I have changed the password twice, but that has no effect on the error message.

I would be very appreciative of any assistance.

Thanks in advance,

Bud

Asked by budizen 2 days ago

Last reply by david 11 hours ago

cannot send email

Hi, No matter what I do I cannot send an email. I use spectrum and they say it is a Thunderbird problem and will not help. I have used Thunderbird for years with no probl… (read more)

Hi, No matter what I do I cannot send an email. I use spectrum and they say it is a Thunderbird problem and will not help. I have used Thunderbird for years with no problems and one of my computers does work. But this computer will not. Here is the error I receive: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 108.147.228.33 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130. Thanks, Charles

Asked by radios 12 hours ago

Last reply by david 11 hours ago