All Products Support Forum

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a lot of websites. How can I get night mode back?

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. In "Applications", selecting "Always Ask" in "Choose how firefox handles files etc" does not work. Firefox never asks. If it cannot be disabled, I will have to stop using Firefox.

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

The most recent update, has caused my firefox to not work properly. Firstly i noticed that it reset all my extensions and themes and now i have noticed that it has affected some sites i was storing data on, for example, i use a site which keeps a track of all the camos i have achieved for Call of Duty MW3. This has now been reset. These can all be redone, but it is something i shouldn't have to do, with an update, as it has never happened before with a firefox update. The way it has been going, i am sure i will find more errors with firefox. Hopefully something can be done, maybe not in this instance but in future "Improvements", as it is not a good user experience!

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Hey Gang -- Has anyone else experienced this?

Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or windows. (they simply won't 'load' or even acknowledge any commands)

I find this to be very strange.

If anyone can help with this minor quandary I would be grateful.

Sincerely,

--Art

PS - I am using a PC desktop computer, running Windows 10 and using the latest Firefox version 124.0.2

. .

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libcups2:i386 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libxtables12:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libnvidia-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libgpgmepp6:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), coreutils:amd64 (8.32-4.1ubuntu1, 8.32-4.1ubuntu1.1), libnvidia-fbc1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-fbc1-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), bind9-host:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), libnvidia-gl-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-gl-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), iptables:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libglx-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglx-mesa0:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), python3-distupgrade:amd64 (1:22.04.17, 1:22.04.19), language-pack-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), update-manager:amd64 (1:22.04.18, 1:22.04.19), libctf-nobfd0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libnvidia-extra-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), nvidia-compute-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), nvidia-driver-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), tzdata:amd64 (2023d-0ubuntu0.22.04, 2024a-0ubuntu0.22.04), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libldap-common:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), openjdk-17-jdk:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libnvidia-encode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-encode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), openjdk-17-jre:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), openjdk-17-jdk-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libgbm1:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgbm1:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), xxd:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libkpathsea6:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), libgdm1:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), nvidia-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libexpat1:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libexpat1:i386 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libbinutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), ubuntu-release-upgrader-gtk:amd64 (1:22.04.17, 1:22.04.19), xserver-xorg-video-nvidia-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), firmware-sof-signed:amd64 (2.0-1ubuntu4.4, 2.0-1ubuntu4.5), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), alsa-ucm-conf:amd64 (1.2.6.3-1ubuntu1.10, 1.2.6.3-1ubuntu1.11), cups-daemon:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), linux-image-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), vim-common:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libtiff5:amd64 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libtiff5:i386 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libip4tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), tracker-miner-fs:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), gir1.2-javascriptcoregtk-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), binutils-x86-64-linux-gnu:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), gir1.2-webkit2-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), language-pack-en:amd64 (1:22.04+20230801, 1:22.04+20240212), language-pack-gnome-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), libxatracker2:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libxml2:amd64 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), libxml2:i386 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), less:amd64 (590-1ubuntu0.22.04.1, 590-1ubuntu0.22.04.2), python-apt-common:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), libgpgme11:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), libldap-2.5-0:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libldap-2.5-0:i386 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libnvidia-decode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-decode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), mesa-va-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), openjdk-8-jre:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), libgl1-mesa-dri:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgl1-mesa-dri:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libosmesa6:amd64 (23.0.4-0ubuntu1~22.04.1, 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(1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), mesa-vulkan-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), mesa-vulkan-drivers:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), base-files:amd64 (12ubuntu4.5, 12ubuntu4.6), python3-apt:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), login:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-headers-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), linux-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), libjavascriptcoregtk-4.0-18:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), tracker-extract:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), linux-firmware:amd64 (20220329.git681281e4-0ubuntu3.26, 20220329.git681281e4-0ubuntu3.29), libip6tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), gir1.2-gdm-1.0:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), binutils-common:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libdpkg-perl:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libglapi-mesa:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglapi-mesa:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), bind9-libs:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), accountsservice:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), cups-core-drivers:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), python3-update-manager:amd64 (1:22.04.18, 1:22.04.19), language-pack-gnome-en:amd64 (1:22.04+20230801, 1:22.04+20240212), code:amd64 (1.86.1-1707298119, 1.87.2-1709912201), libnvidia-cfg1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), unzip:amd64 (6.0-26ubuntu3.1, 6.0-26ubuntu3.2), libwebkit2gtk-4.0-37:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libexpat1-dev:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), nvidia-kernel-source-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

Does anyone have the installer for 3.6.28 version of Mac Firefox

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in fact.

Is this something Urban Dictionary is doing to direct viewers to sponsors or is there a bug in my FF browser?

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)