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Unable to access Outlook through Firefox

Hi, Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outloo… (read more)

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

Asked by tridentperu 18 hours ago

Last reply by cor-el 14 hours ago

margin remains in youtube page.

Currently, the width of the browser window is 958px, but why is there a left-right scroll on the YouTube page and a margin remains. I can't even erase it from the develop… (read more)

Currently, the width of the browser window is 958px, but why is there a left-right scroll on the YouTube page and a margin remains. I can't even erase it from the developer tool, is there any way to get rid of it? The scroll moves every time I pass YouTube time, and it's so uncomfortable.

Asked by Luca Park 21 hours ago

Last reply by cor-el 14 hours ago

Thunderbird crashes during shutdown [@ shutdownhang | mozilla::SpinEventLoopUntil<T> | mozilla::PreferencesWriter::Flush ]

Thunderbird fails during the shutdown process. When the "X" is clicked the main screen goes away and the Windows Task bar icon shows inactive. However, if you watch Windo… (read more)

Thunderbird fails during the shutdown process. When the "X" is clicked the main screen goes away and the Windows Task bar icon shows inactive. However, if you watch Windows task manager Thunderbird is using 15 to 25% of the CPU. This may go on for a minute or more after which it will fail with an error and the Thunderbird error screen is displayed. This has been going on for 8 or 10 months now and I have ignored it it because it didn't cause me any problems. I have submitted probably 100 error reports on this. I'm running 115.5.1 (64 bit) under Windows 11.

The only extension I'm running is BirdieSync but Thunderbird fails even with this disabled. I found an old incident related to BitDefender but I do not now and have never run that extension.

This has become a very high priority of late. One of my eMail accounts has changed their sever settings. I need to make changes to that account in Thunderbird. However, because of this failure (i presume) the changes to the account are never saved and I have to remake them ever time I have to restart Thunderbird.

Asked by Raymond Raw 2 days ago

Last reply by Wayne Mery 1 day ago

Program won't load recently after loading for years

My online pharmacy, connected to HumanaCenterWell, no longer opens in Firefox. A message "forgerock, redirect_uri_mismatch" appears. It did work until a few months ago an… (read more)

My online pharmacy, connected to HumanaCenterWell, no longer opens in Firefox. A message "forgerock, redirect_uri_mismatch" appears. It did work until a few months ago and it does work on Google.

Asked by BRUCEADAMS7 15 hours ago

Last reply by jonzn4SUSE 9 hours ago

Firefox crashes within seconds of opening, every time, every mode

Firefox (x64 en-US) is our primary browser on 2 different computers: a desktop and an HP laptop. Within days of each other, both Firefox browsers on the two computers beg… (read more)

Firefox (x64 en-US) is our primary browser on 2 different computers: a desktop and an HP laptop. Within days of each other, both Firefox browsers on the two computers began crashing whenever we tried to use them. There has been no error message. Nothing we have done has helped, though we have only tried to fix it on the desktop. We have uninstalled it and reinstalled it on the desktop. We have refreshed the reinstalled version. We have opened it in Troubleshoot mode and it still crashed within 15 seconds. Below are the 4 most recent crash reports from today's crashes:

Crash ID: bp-9104d928-4968-488e-ac3d-ed3000231211 Crash ID: bp-a4d3f2d0-6e18-4c22-85db-655d70231211 Crash ID: bp-dd6eafed-2fd7-4fb7-9a5b-960ac0231211 Crash ID: bp-3f979015-56d9-4a56-8f0f-d04f50231211

Asked by adeh1013 5 hours ago

Last reply by jonzn4SUSE 2 hours ago

Facebook Crashes Firefox and Shuts Down the Network.

When on Facebook, Firefox will shut down the network connection so that it can't communicate anymore, no incoming or outgoing traffic through Firefox. I opened TaskManage… (read more)

When on Facebook, Firefox will shut down the network connection so that it can't communicate anymore, no incoming or outgoing traffic through Firefox. I opened TaskManager to try to kill the process, but it leaves a single Firefox.exe process running and it CAN'T be killed. I've tried everything I can think of. In an admin command window, normally Tasklist to check for the process and then Taskkill /IM firefox.exe would work. It comes back with process not found, even though it's in the Tasklist and still running in the taskmanager list.

When trying to kill Firefox, it always says "Firefox is currently running" with the option of close Firefox or cancel. If you select close Firefox, the window just comes up again with the same question while leave Firefox.exe still running in the taskmanager. If you select cancel, the windows goes away and the Firefox.exe process stays running in taskmanager.

So I used Sandboxie (sandbox program) to open another Firefox window to continue, which works fine for a while until Firefox decides to shut down the network connection again. I even tried logging off the user account and logging into a different user account, Firefox is still there, running and still can't be shut down. It's like a bad case of Herpes or Chlamydia or something. Then all I can do is shut down and restart the entire machine.

So to reiterate, Firefox cannot be shut down and removed from the taskmanager process list using the typical right upper corner "Red X" kill, or by way of taskmanager "end process" or "end process tree" and cannot be shut down by an admin command window Taskkill command or logging off and switching users.

I don't know if the "autoscroll issue" is an inherent attached problem or separate, but I have that one as well. I'll be looking at asomething and Firefox with a mind of its own will scroll down maybe 2 to 10 threads, sometimes stop, sometimes continue scrolling all on its own. It's annoying as hell. I will try the layout.css "false" fix and see if that works.

Both these issues only occur on my cheezy 3rd gen motherboard/computer, so the specs for cheezyness...

Windows 7 x64 up-to-date DH77KC with i7-2700k BIOS: KCH7710H.86A.0112.2018.1025.1133 BIOS Date: 10/25/2018 8g RAM 256g SSD 1GB plus 2GB Hard Drives GTX-680 Video Card Soundblaster X-FI PCIE Card USB 3 PCIE Card 650w Power Supply

Any solutions would be greatly helpful...

Asked by Meckanic 8 hours ago

Last reply by Paul 41 minutes ago

Is the goal to get us to leave Thundirbird?

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to… (read more)

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Asked by Rubberfish 11 hours ago

Last reply by david 9 hours ago

Thunderbird upgrade keeps telling me to reboot my PC

My Thundirbird has upgraded to version 115.5.1 (64-bit), but it keeps telling me to reboot my PC, which I have now done 3 times, and then it tells me that the upgrade is … (read more)

My Thundirbird has upgraded to version 115.5.1 (64-bit), but it keeps telling me to reboot my PC, which I have now done 3 times, and then it tells me that the upgrade is not complete. I have tried uninstalling and reinstalling, but it won't uninstall. Could you help me, please?

Asked by jeffreysmith33 12 hours ago

Last reply by Wayne Mery 4 hours ago

my triad.rr.com email

My triad.rr.com email does not allow me to send or reply to emails. Yet, I do receive them. My computer repair shop stated that the new format was flawed and Thunderbir… (read more)

My triad.rr.com email does not allow me to send or reply to emails. Yet, I do receive them. My computer repair shop stated that the new format was flawed and Thunderbird had not fixed the problem. Can anyone help me to reply to emails? thanks

Asked by Wayne Cook 11 hours ago

Last reply by david 10 hours ago

deleted emails returning

I delete the emails from inbox folder, then delete them from trash folder. The next day the deleted emails are back in the trash folder. Using Windows 11 Home edition, Th… (read more)

I delete the emails from inbox folder, then delete them from trash folder. The next day the deleted emails are back in the trash folder. Using Windows 11 Home edition, Thunder bird version 115.5.1 64 bit. Email is Spectrum (Road Runner)

Asked by bstoltz47 1 day ago

Last reply by googlethunderbird 18 hours ago

Playing video on youtube use a lot of CPU

Firefox use a lot of CPU time ( it reaches 100% ) while watching youtube videos in 720p on Windows 10, and videos lags and stutters too much. Not using any ad blockers, n… (read more)

Firefox use a lot of CPU time ( it reaches 100% ) while watching youtube videos in 720p on Windows 10, and videos lags and stutters too much. Not using any ad blockers, non of plug-ins are on. It does work just fine on Ubuntu on the same machine Vids also were working fine on previous popular web browser known for its spyware

Using hardware acceleration is on in browser settings. Specs are: CPU: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz 4,00 GB x64 Windows 10 Home edition 22H2 GPU: NVIDIA GeForce GT 635M

Firefox version 120.0.1 (64-bit), up-to-date

Asked by midipidemy 2 days ago

Last reply by cor-el 2 days ago

Cannot answer nor send e-mail, but can receive them. Answers to David's questions follow.

Hi! Here come some answers to your questions, unfortunately withot screen shots as I am uncertain how to include them without losing contact with this site: 1) I have a… (read more)

Hi!

Here come some answers to your questions, unfortunately withot screen shots as I am uncertain how to include them without losing contact with this site:

1) I have a Norton virus program and the usual Google virus program; 2) I could not get a screen shot of my account pane as I really don't know what exactly that is and what you need from it; 3) My server settings: .telia.com Port 143, and; 4) STMP: james.samec@telia.com-mail out.telia.com

I hope this is sufficient to resolve this recurring problem. Thanks for your attention in this matter.

James R. Samec

Asked by Jamesrsamec41 17 hours ago

Last reply by James 8 hours ago

Thunderbird message "unable to open inbox because it is in use by another operation"

When I load Thunderbird I get the message "unable to open inbox because it is in use by another operation". I cannot do anything except force it to close. Could be caused… (read more)

When I load Thunderbird I get the message "unable to open inbox because it is in use by another operation". I cannot do anything except force it to close. Could be caused by the latest program upgrade?

Asked by Peter Webb 2 days ago

Last reply by Matt 2 days ago

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 3 months ago

Last reply by JambleScrambles 1 month ago

Thunderbird 115 - Not opening to Last message

Hi all, Just upgraded to Thunderbird 115(from the last Non beta version). I have multiple email accounts. When I click to the inbox off one of my gmail accounts it doe… (read more)

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Asked by hjauman 5 months ago

Last reply by tom427 23 hours ago

Nothing is loading--everything is gray

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other in… (read more)

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other indication of how to fix this. Chrome and Incognito load the same pages without issue and work fine.

I suspect the issue was introduced with the Android update to my phone last night but not sure.

Asked by Bill 5 months ago

Last reply by Paul 5 months ago

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 5 months ago

Last reply by hollandmk1 1 month ago