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moving Collections

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100… (read more)

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

Asked by cyberdraccula 1 year ago

Answered by Paul 1 year ago

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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works,… (read more)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

Asked by matderoubaix 1 year ago

Answered by matderoubaix 1 year ago

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Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

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how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 9 months ago

Answered by christ1 9 months ago

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Linux Dock Icon

I am using Pop OS, which is based off of Ubuntu. Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and fi… (read more)

I am using Pop OS, which is based off of Ubuntu.

Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and find a simple solution.

I temporarily fixed it last night, but here it is missing again.

I could upload a picture, but I don't see what difference that would make. The dock at the bottom has a spot for firefox, but no icon, literally an empty spot, In the application menu it is a blank spot with Firefox worded underneath.

I have uninstalled, reinstalled, purged, deleted the application data in my user folder..

Just annoying. not a huge problem.

Asked by cadearmstrong 1 year ago

Answered by cadearmstrong 1 year ago

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 1 year ago

Answered by jjgurley 1 year ago

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PDF Download

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am no… (read more)

In the recent update, there is a new feature which allowed people to view pdf directly in the browser rather than downloading it. Ever since this was implemented, I am not able to download any pdf, instead it keeps opening up the pdf in another tab which is not what I'm trying to do. Is there a way to fix this?

Asked by Shamil 1 year ago

Answered by Paul 1 year ago

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 2 years ago

Answered by Toad-Hall 2 years ago

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Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 1 year ago

Answered by Paul 1 year ago

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OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 1 year ago

Answered by Nickolas Gupton 1 year ago

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Import MBOX to T-bird 115

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other ad… (read more)

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other add-on doesn't work. The normal import function of T-bird can't handle a MBOX file directly. Importing the zip won't work. How can I get my old mails imported?

Asked by bbotman 9 months ago

Answered by sfhowes 9 months ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

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Downloading & opening .zip files

How does one specify which program opens a .zip file after it is downloaded? Presently, the download functions properly, but when I click on the file, VLC media player o… (read more)

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Asked by Hikermann 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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upgraded to ver 115.0.1 & now can't get importexporttool to work!!! can't use it without this tool

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to … (read more)

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to my computer for 'eternal' storage in pdf format & remove them from thunderbird but can't find an easy way to do this now if i try to save as they all go to a folder with .eml suffix which i don't want, if i try to print to pdf i have to name ea. file & if i try to save them to jpg i have to say 'ok' to ea. file i tried to do 119 files this morning & gave up, hate upgrades that change such important things

Asked by joanlozier 9 months ago

Answered by Toad-Hall 9 months ago

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Thunderbird Gmail OAuth2 failing with Thunderbird detected a potential security threat and did not continue to accounts.google.com

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop) Fresh laptop, fresh install of TB. When trying to connect email@example.com (not really my email), TB correct… (read more)

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Asked by matt193 9 months ago

Answered by matt193 8 months ago

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migrating Firefox bookmarks from one Android phone to another.

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move t… (read more)

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move those bookmarks to Firefox on my new phone. Please tell me how to do this. Thank you!

Asked by honeywood5 10 months ago

Answered by Paul 10 months ago

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Where is OAuth2 in the SMTP settings?

I'm trying to set up a bellsouth.net (ATT) account using the instructions at https://kb.uwm.edu/uwmhd/page.php?id=109671. The account setup flows perfectly until it's tim… (read more)

I'm trying to set up a bellsouth.net (ATT) account using the instructions at https://kb.uwm.edu/uwmhd/page.php?id=109671. The account setup flows perfectly until it's time to choose the Authentication Method for the Outgoing Server where the choice for OAuth2 is missing (see pic). Why isn't the OAuth2 option showing up? I'm using the most recent release of Thunderbird. Thank you.

Asked by sunsunsunhereitcomes 1 year ago

Answered by sunsunsunhereitcomes 1 year ago

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download file / not downloaded potential security risk - where do I tell it this url is approved?

I download a file. It stops and speaks of a security risk. The website is https, but the file is http. Is there a location I can pre-approve all files from the url to ove… (read more)

I download a file. It stops and speaks of a security risk. The website is https, but the file is http. Is there a location I can pre-approve all files from the url to override the objection? Thanks.

Asked by needsleep 9 months ago

Answered by zeroknight 9 months ago

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Each time I send a message using Thunderbird is asks for a password and always fails

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it… (read more)

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it asks for a password and always says it failed.

Under settings, there are 2 servers, IMAP and SMTP. Each has a different password, but at one point I made them the same. It does not matter because the outgoing server keeps changing its password to about 20 random letter and characters. At one point I copied these random characters into the clipboard and posted it in after it asked for a password...and it still FAILS.

I am using version 81.0.19 Until I get this fixed it is useless. An annoying thing is that each time I start Thunderbird, it asks for the password...on my previous pc it remembered it. Both machines are Windows 10. Can anyone help?

Asked by mysystrashed 1 year ago

Answered by Toad-Hall 1 year ago

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How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 1 year ago

Answered by sfhowes 1 year ago