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  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 2 years ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

How can I view a previous Bookmark file to restore one Bookmark?

How can I view a previous Bookmark file to restore one Bookmark on a computer running Windows 10? I would like to selectively restore a Bookmark folder that disappeared … (read more)

How can I view a previous Bookmark file to restore one Bookmark on a computer running Windows 10?

I would like to selectively restore a Bookmark folder that disappeared recently. Since I have added more Bookmarks to my present Bookmarks file, I need to just copy or restore one Bookmark from an older Bookmark file. As I recall, this was easy using Windows Explorer but appears to be rather complicated in Firefox.

How can I do this without too much trouble?

Thanks

Asked by Wayne Carpenter 1 year ago

Last reply by Wayne Carpenter 1 year ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 1 year ago

Last reply by paul921 1 year ago

  • Solved
  • Archived

Hate update 89 -> how rollback with all settings/history to 88 ? Or change the look of 89 that it will look like 88

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird. I hate this look. I want old… (read more)

Hello, today I was surprised with a update ver.88 -> 89. It completely changed the look. Few weeks back it was similar with Thunderbird.

I hate this look. I want old look back - how to do this. I tried rollback to 88, but it ask to create new profile - after copying all content of profile it dose not work...

Is there a way to change look of 89 to look exactly like 88 ?

why why why .. again ..

Asked by a.h.porebski 2 years ago

Answered by George 1 year ago

  • Archived

I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (read more)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 1 year ago

Last reply by Toad-Hall 1 year ago

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  • Archived

89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (read more)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

Asked by lee37 2 years ago

Last reply by Chris Ilias 1 year ago

clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 3 months ago

Last reply by sciencemagic 3 months ago

  • Solved
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  • Archived

Deleting Messages

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save… (read more)

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

Asked by miclev2333 2 years ago

Answered by christ1 2 years ago

  • Solved
  • Archived

Setting up an existing TB account

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up sh… (read more)

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

Asked by Dan Jones 1 year ago

Answered by sfhowes 1 year ago

  • Archived

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup &… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 1 year ago

Last reply by RemySecor 1 year ago

  • Solved
  • Archived

Backing up mailbox

I can't back-up my mailbox. I have the same problem as in the question from markosv63 8/19/20, 10:01 PM (now archived) in that I have many emails in many folders. … (read more)

I can't back-up my mailbox.

  • I have the same problem as in the question from markosv63 8/19/20, 10:01 PM (now archived) in that I have many emails in many folders.
  • The procedure recommended to markosv63 doesn't work. That procedure is in https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage.
  • I don't think I use an imap account because my server type is POP Mail - Port 110 (default).
  • I followed exactly the recommended procedure but the result was a folder marked updates, containing a folder marked 8216C80C92C4E828.
  • 8216C80C92C4E828 contains a folder marked updates plus two files, one file called update-config.json and the other called updates. This updates folder contains an empty folder marked 0 plus two files, marked backup-update and last-update.
  • None of these files or folders contains any emails.

Asked by VetUser 1 year ago

Answered by Stans 1 year ago

  • Solved
  • Locked
  • Archived

89.0b2 Revert new tab design

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and… (read more)

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one.

Asked by PepeTheFrog21 2 years ago

Answered by Terry 2 years ago

  • Archived

the Bookmarks have a wide distance when listed.

Hello dear Nerds With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly n… (read more)

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

Asked by Ulla 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 1 year ago

Last reply by cor-el 10 months ago

Filter behavior with Gmai/IMAP

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. W… (read more)

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. When I try to delete the ST copy in inbox it just removes the ST and the message remains. The left click menu delete works. None of these actions have any effect on the moved message. Messages are moved to Local Folders. When I select an unread message in the inbox it immediately changes to ST status. No messages have ST in Allmail. I tried to set the delete action to move messages to a "New trash" folder and most of the inbox vanished. The "Inbox" appears to be worthless and undependable. All I am trying to do is to have my filters work like they used to when I was using POP3. My wife's windoze machine is now having similar issues.

Asked by Mike Copeland 2 months ago

Last reply by Mike Copeland 3 weeks ago

  • Archived

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fi… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 year ago

Last reply by JandNL 1 year ago

  • Solved
  • Archived

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox displays blank pages

Hello all, Although I have just updated Firefox to the last version hoping that the problem might be solved, after using the browser for a while and I google searching s… (read more)

Hello all,

Although I have just updated Firefox to the last version hoping that the problem might be solved, after using the browser for a while and I google searching something, I get a blank page that does not load. Accessing other websites (bookmarked pages) might work sometimes though, but accessing the home page (google, google translate) just displays a blank page, no error message. I have started Mozilla in safe mode (troubleshooting mode) and the problem persists.

I have already deleted cookies, created a new profile, and reinstalled Mozilla and nothing seemed to work. The behavior is rather unpredictable and odd as I could not identify a pattern for the instances it happens. Exiting the browser and restarting it seems to solve the problem for the moment and then the behavior reoccurs. Also, sometimes after getting blank pages, taking a break or just using other browsers the problem is solved by itself temporarily. This does not happen when accessing Microsoft Edge.

Asked by anca.suciu 1 year ago

Last reply by anca.suciu 1 year ago

  • Archived

Frequent Crashes opening a large email 15-20 mb and viewing in rapid succession various emails. No AV software. Partly related to notifications?

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every up… (read more)

We've been using thunderbird for more than 20 years now at work. It has proven itself reliable and production ready. I am sorry to say in the last 5 years or so every update has been worse than the previous one becoming the least reliable piece of software ever. Constant crashing ie 8-10 times a day, lack of smtp communication with the servers, and other constant issues basically make this unusable.

PLEASE forget about aesthetics and concentrate on reliability.

Asked by nchrysanthou 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 1 year ago

Answered by conrad 1 year ago