All Products Support Forum

Hello Support,

I'm dying inside right now. I had over 400 tabs open and launched a second instance of Firefox. After that I closed the first instance and restarted my computer. Now the 400 tabs are gone and even with "Restore session" I have no success. Is there any way to restore the tabs no matter how?

Warm greetings Ileies

Hi, please can you tell me how to import my extensions and bookmarks from Brave browser, which I was previously using please? Many thanks.

Kindest Regards Sherry

I have a bunch of bookmarks across multiple folders in my Library. Some in the Bookmarks Toolbar, most in the Bookmarks menu.

I noticed a while ago that when I click the Library button and go to "Bookmarks" I only see the Recently Added Bookmarks, without my folder structure.

I thought that maybe this is because the Recently Added list overflows and my actual bookmarks structure isn't displayed so I created userChrome.css file and disabled Recently Added Bookmarks completely.

Now whenever I click the Library button -> Bookmarks I only see the options to manage bookmarks or toggle the bookmarks toolbar.

The bookmarks are there - I can search for them, I can access them through the Bookmark Manager/Library (the external window thingy) and can see them in the "Bookmarks Menu" folder on the Sidebar, but they just don't show up in the Bookmark Menu accessed through the Library button.

I looked around here on did some Google searches but couldn't find a similar issue.

Any help would be greatly appreciated.

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is this a known bug, and what can I do to correct it? Thank you. Fred Broder

I have a custom theme on Firefox called Charlies Red. Up until two days ago, Firefox would always consider it to be in light mode (which I prefer) whenever I'd use it. Now, however, it's in dark mode, and the only way I can return to light mode is to give up my custom theme and instead choose Light as a theme, which I don't like as much as Charlies Red.

Is there a way to force light mode on regardless of which theme I use? One source said I could go to about:config and create a ui.systemUsesDarkTheme number, setting it to 0, but I tried it to no avail and so deleted the number.

I just went to use the Firefox browser and easily noticed a different color to the background. I don't like the dark gray that the browser seems to have defaulted to. This happened around noon on Jan 11 2022. How do I change back to the previous color?

Problem: Firefox scrolls up to the top of page when I click on any video link on Tiktok site.

Details:

• Problem also exists in Private Window.
• I tried disabling all Extensions and it didn't help.
• Works normal only in Safe Mode.
• Tiktok works fine with other browsers.
• Page works normal 1 time after initial loading. I click on any video and it opens. When I exit video page and land back on video index, problem starts. Any mouse click (right,left and middle) makes FF jump to top of the page (even without scrolling. It's supposed to scroll just like when you press HOME on keyb.).
• 2 different behaviors on Tiktok Main Feed vs Tiktok User's Feed. On the Main Feed, when I click on a video, I see the page jumps to top but it opens the video link after a 1/2 sec delay. On the User's Feed, video link doesn't open. It just jumps to the top and does nothing.

Version: FF 96.0.3 (64-bit) for Desktop PC OS: Win 7 SP2

Any suggestions to pin and fix this?

I have been using the same custom theme for the past 3 years or so on both my windows 10 pro and dual boot Ubuntu 20.04. Recently, my windows 10 pro firefox started going into dark mode all of a sudden without me changing ANYTHING. The system theme and everything else stays the same. Then about 5 days later, my Ubuntu 20.04 firefox started to inherit this stupid dark mode as well. I have tried _ setting ui.systemUsesDarkTheme to 0 (number value) in about:config _ Changing to other custom color themes, and they all went into dark mode. _ Refresh Firefox _ Reinstall Firefox

When I went into "Ads on & theme" tabs, changing to system theme, it picks up the white theme mode. But Youtube webpage system theme mode pick up the dark theme mode.

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

If you press CTRL + F (or F3) it opens up the "CTRL + F" search bar at the bottom of the browser. But in my experience, if I want to close that search bar, I have to manually do it by moving my mouse to the bottom right corner of the browser and clicking the search bar close button. In most applications that I ever used, I could press "CTRL + F" a second time to toggle the search off. Is there a shortcut key that I can use to toggle the search bar off so I don't have to keep manually closing it?

Firefox is showing images with different colors. I tried changing gfx.color_management.mode pref to 0 on the about:config page to disable Color but it did not help. Please advice

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

When I play HTML5 audio Firefox adds an extra line to the tab title with the word "PLAYING". This causes the main window to resize vertically. Any content that is sized based on the height of the window is also resized which causes a visible 'glitch' in the display. My specific use-case is a music rehearsal page that displays an SVG of the music score beside the HTML5 <audio> controls. The height of the is defined, in css, as 'height: 100vh;' so that the whole page is visible. I would like to be able to revert to Firefox's previous behaviour of displaying an icon _beside_ the tab title. Any other solution that does not increase the height of the tab could also be of use.

Thanks.

Every time Firefox throws out an update, it's a blind gamble as to whether the tabs, that were such a labor to get back below the bookmark bar after the LAST update, will appear again back at the top. Somehow the userChrome.css gets jazzed or some other thing is different. Then, suddenly, all you see are desperate people posting about how to get the tabs back where they belong. For the love of God Almighty on a roller coaster, isn't anyone at Mozilla thinking that it might be time to just make this a setting? I know I'm not the first person to request this. Which is all the more reason to make it a priority. Please. Shake somebody.

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.