Showing questions tagged: Show all questions
  • Solved
  • Archived

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

firefox developer highlighting elements outlined problem

hello guys I need help with this problem in firefox developed edition Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected element… (read more)

hello guys I need help with this problem in firefox developed edition

Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected elements are outlined with a blue border instead of being filled with color. This is making it difficult for me to visualize the layout and styling of the elements, and I would prefer to have them filled with color instead.

I have tried to find a solution on my own by searching online, but have not been able to find a clear answer. Could you please advise me on how to change the settings in Firefox Developer Edition so that the Inspector panel highlights elements with a fill color instead of just an outline?

Asked by Youcef Hemadou 1 year ago

Answered by Youcef Hemadou 1 year ago

  • Solved
  • Archived

Overflow menu not working correctly

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The button… (read more)

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Asked by aubrey.reader 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

how to stop focus to new tab

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved. I used to have an… (read more)

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved.

I used to have any link open in a new tab, but stay focused on the current one. DuckDuckGo search results opened new tabs but stayed on the search results page. I can no longer do that and can't figure out what changed or how to return it to this behavior.

Asked by Doc 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Web page won`t open

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a… (read more)

The web page, for my bank, won`t open. I have been using their web page, for a number of years. When I go to the web page, and try to login, all I get is a screen, with a circle, that keep circling, as if it were buffering, and never gets to the login page. Microsoft Edge, and Google Chrome seem to work, but not Firefox. My bank is Security Bank Of Kansas City. https://secure.securitybankkc.com/login

Asked by Walter Woronick 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Edit PDFs with Firefox

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the ma… (read more)

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

Asked by sunny-day-13 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

403 Forbidden

Hello, When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, … (read more)

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Asked by barry 1 year ago

Answered by barry 1 year ago

  • Solved
  • Archived

HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 9 months ago

Answered by anonymouseindahouse 9 months ago

  • Solved
  • Archived

Why is Firefox, not displaying this website correctly?

https://austinpollen.com/ Including a screenshot. I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm requ… (read more)

https://austinpollen.com/ Including a screenshot.

I've disable all the Addons except Togglific and Youtube . I use Firefox 99% of the time but for anything with drm require chrome. It loads the page correctly while Firefox does not.

I've also tried to disable certain settings in Firefox Options with no luck, such as; Enabled Autoplay Video and Audio Enabled Allow Popups

Used Firefox for almost 20 years and current OS is Win 10.

Thanks for any help

Asked by Acleacius 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

How to import data from old proile

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os… (read more)

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

Asked by dwm3 11 months ago

Answered by dwm3 11 months ago

  • Solved
  • Archived

Multi-Account Containers - Missing an elements in the context menu of a link?

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi… (read more)

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi-Account Containers KB article (see attached screenshot KBContextMenu.png).

My context menu looks like the attached screenshot MyContextMenu.png.

  1. Has the Multi-Account Containers add-on been updated, and the KB article needs to be revised?
  2. Is there a setting that I need to do to show this context meny element?

Asked by ErlingR 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

2Factor authentication

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code" I have tried with M… (read more)

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

Asked by benbagdady 1 year ago

Answered by benbagdady 1 year ago

  • Solved
  • Archived

mozilla.cfg infected with Adware.PL.Besttoolbars.vl

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47 Quick Scan started Scanning process... c:\program files\mozil… (read more)

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47

Quick Scan started Scanning process...


c:\program files\mozilla firefox\mozilla.cfg ---- General PartOfThreat

Adware.PL.Besttoolbars.vl MD5: 18F38A5E209C9812EB124D0BB62E76C1:800


I have tried all means to remove this but still get the warning after each reboot with this infected file. Ran Spybot Search and Destroy, Gridinsoft Anti-Malware, MRT (twice, 23 hours each time), MSERT (twice)..., RogueKiller, and a few others.

Asked by N.Aumond 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox has saved password for a website, but cannot be found in Firefox password manager

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a sea… (read more)

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a search for the website as it appears in the address bar, but there is no associated login in Firefox. There is no password associated with any part of the website's name or URL in 'about:logins' . Yet still some password shows up with a saved login. How do I find the password for this website and correct the password?

Asked by ngibson5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 year ago

Answered by jehighley 1 year ago

  • Solved
  • Archived

Solved - toolbar buttons in address bar

Hi, does anyone know what to do to make the background of the bookmarks icon and the reload icon the same as the icon with the site connection lock? I've exhausted all o… (read more)

Hi,

does anyone know what to do to make the background of the bookmarks icon and the reload icon the same as the icon with the site connection lock? I've exhausted all options in the userChrome.css and cant get the background to change. It's in hover state.

For reference I've added a couple of images, the first how the background is and the second how I would like it to look. I'm on macOS and latest Firefox 111.

Best regards,

Johnny

Asked by jstewen 1 year ago

Answered by jstewen 1 year ago