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Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (read more)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"Firefox Updates" missing from Settings / General (v109)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based … (read more)

Hello, The controls in Settings to choose how Firefox updates have disappeared from Settings / General? The "Firefox Updates" section is supposed to appear there, based on:

https://support.mozilla.org/en-US/kb/enable-background-updates-firefox-windows https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings?as=u&utm_source=inproduct#search

This is on V109. I really need to be able to choose when an update goes in, Python / Jupyter applications I have running on Firefox can cost me hours of time to re-run if Firefox goes in and restarts itself when it wants to. I used to be able to control this. Has it really been removed, or is somewhere else and the docs not updated yet? Thanks Neil

Asked by neilcotie 1 year ago

Answered by AliceWyman 1 year ago

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UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (read more)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Asked by sawifi5774 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 1 year ago

Answered by extraordinarycj 1 year ago

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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 year ago

Answered by n.terseleer.lillo 1 year ago

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Firefox taking longer than a week to sync

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my boo… (read more)

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

Asked by tsubasa9455 1 year ago

Answered by Paul 1 year ago

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Firefox not working correctly with new Wikipedia as of 1/22/23

In the past, going to Wikipedia in Firefox automatically opened a search box to type in a search term. However, with the recently updated Wikipedia interface, Firefox no… (read more)

In the past, going to Wikipedia in Firefox automatically opened a search box to type in a search term. However, with the recently updated Wikipedia interface, Firefox no long opens a search box, so the user must: (a) stop typing (b) grab a mouse (c) click on the magnifying glass icon just to enter a search term. To demonstrate this, please go to https://en.wikipedia.org/wiki/Main_Page and you will see there is no search box and you have to manually open the search box.

However, this works perfectly in Chrome. Going to https://en.wikipedia.org/wiki/Main_Page automatically opens a search field to easily type into.

Will Firefox be updated to allow immediate access to search field in Wiki? Please see attached .png file and thank you for listening! CW

Asked by cwrecords 1 year ago

Answered by cwrecords 1 year ago

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Firefox issue with downloads still not working correcly.

This issue needs to be corrected as it is causing problems. As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask opt… (read more)

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).


Thanks.

Asked by Dave A 1 year ago

Answered by Terry 1 year ago

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Jump down more than 1 findbar hit (e.g. 10 hits down)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, th… (read more)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

Asked by Timtak 1 year ago

Answered by cor-el 1 year ago

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Bookmark Folders

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a fold… (read more)

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a folder takes time. Is there any shortcut I can use to get to the end of the list in a folder without scrolling down for five minutes to get to the end of a list? I have looked in the Firefox website but I have not seen this question. I have many folders that have a lot of items I have bookmarked. Thanks for any help you can give.

Asked by twinkle1950 1 year ago

Answered by Dan 1 year ago

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Manage bookmark folders in Firefox for Android

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-an… (read more)

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Asked by Straydog 1 year ago

Answered by TyDraniu 1 year ago

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Buttons for Importing/Removing Certificates missing

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates. In Firefox ver… (read more)

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates.

In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates?

 Thanks for your support!,
 Vic

Asked by morlop 1 year ago

Answered by morlop 1 year ago

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credit card # shows up on new sites even though I do NOT have it saved - why?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was alrea… (read more)

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Asked by JPK 1 year ago

Answered by JPK 1 year ago

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Firefox saves files that I only wanted to open

Firefox saves files that I only wanted to open with another application. I checked the previous solutions in the forum, but they did not work for me. (Windows 11) I ch… (read more)

Firefox saves files that I only wanted to open with another application.

I checked the previous solutions in the forum, but they did not work for me. (Windows 11) I changed in system> general > download , applications > the app to open that file type and it works, but besides this Firefox keeps saving the files in the default download folder.

I tried also about:config browser.download.improvements_to_download_panel to false. browser.download.start_downloads_in_tmp_dir change to true No change - still saving copies.

Asked by gsm600 1 year ago

Answered by cor-el 1 year ago

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I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there?

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with Ms… (read more)

'I Save HTML documents containing Bulleted items (lists) from Firefox. When the saved documents are opened with Firefox, the bulletsb are missing, but when opened with MsEdge they are there. Clearly the Saved File has the Bullet markers embedded (even if not identical to the original), so why can't Firefox show them? The particular files that I Save locally are "LibreOffice Release Notes" '

Asked by narrawa.bl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Open Customize as window, not tab

Win 10 Fx 109.0 For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as… (read more)

Win 10 Fx 109.0

For decades, when I right-clicked and selected Customize, Firefox opened a separate icons window. Now, it opens as a tab. How can I make it open again as a window? Thank you.

Asked by VLMin 1 year ago

Answered by cor-el 1 year ago