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My master password isnt being accepted

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched u… (read more)

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Asked by oldchap47 5 hours ago

Answered by oldchap47 30 minutes ago

  • Solved

Security settings on Firefox - not retained

I select the setting: "ask to save logins and passwords for websites" so that I can also select "Autofill logins and passwords". This works for a session of Firefox, … (read more)

I select the setting:

"ask to save logins and passwords for websites" so that I can also select 

"Autofill logins and passwords". This works for a session of Firefox, but when I close it and start a new one, it does not retain the selection. Is there another setting somewhere that is undoing it?

Asked by Allan 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Asking saved passwords on Mac

Hi there, I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved pass… (read more)

Hi there,

I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved password but on Mac Firefox does not ask Firefox password, so the password is shown immediately after I click the Eye icon.

In my opinion it's quite dangerous because if I forget to lock my Macbook, someone can easily see all my saved password on Firefox.

I hope Firefox can fix this.

Best Regard

Asked by Firefoxindo 1 day ago

Answered by FredMcD 22 hours ago

  • Solved

TB wants to use my smartcard certificate from another mail account

I use TB 78.6 and there is a company mail account as well as a private mail account. For the company account, I installed a PKS#11 cryptography module from the smart card… (read more)

I use TB 78.6 and there is a company mail account as well as a private mail account. For the company account, I installed a PKS#11 cryptography module from the smart card software which enables me to use the certificate saved on the smart card. That works as it should. However, when I connect to the private Mail account (Yahoo, OAuth2) via SSL, TB keeps asking me each time that imap.mail.yahoo.com:993 requires me to use a certificate and offers me as only solution to use the company certificate on the smart card which is totally unrelated to that account. I have the "remember" checkbox enabled and press on "cancel", but this decision is not remembered.

I tried to remove the cryptography module in the private mail account settings but that removed the module from all of the accounts. It looks like this is not a per-account-setting although it is listed individually for each account in the settings.

How can I stop TB from wanting to use my company certificate for that account?

FWIW: I am behind a company squid proxy which to me seems not to intercept SSL connections (how can I test that if it is related to the issue?).

Asked by pwoock 4 days ago

Answered by christ1 4 days ago

  • Solved

Erasing emails and contacts from local drive (IMAP account) - they won't delete!

I've tried to purge Thunderbird of many emails from certain people. I've compacted, I've gone into Gmail and deleted there. I've emptied trash. But whenever I type a cer… (read more)

I've tried to purge Thunderbird of many emails from certain people. I've compacted, I've gone into Gmail and deleted there. I've emptied trash.

But whenever I type a certain persons name in the main search box, I get hundreds of hits and all the emails are there! When I click on them I get an completely empty blank area, no email, no nothing.

How do I get rid of them?

Thanks

Asked by JustThink 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 3 months ago

Answered by cor-el 3 months ago

  • Solved

No Certificate Exception option

Good day to all, Can anyone tell me why I do not have the option to continue to a particular website? I get this message... "Warning: Potential Security Risk Ahead" I c… (read more)

Good day to all,

Can anyone tell me why I do not have the option to continue to a particular website?

I get this message... "Warning: Potential Security Risk Ahead"

I click Advance tab and only get the "Go Back (Recommended) option, not a continue button.

A co-worker can get to the site every time. He has two options to "Go Back" or to Add an Exception and continue to the site. There seems to be two differences between our browsers: 1) He has an older version and I have the newest version. 2) Under the "About:Config" I have an extra line that I cannot change "security.certerror.hideAddException" This option is set to "True" and is locked and grayed out. I do not have the option to change it.

Any ideas?

Asked by jnchele 5 days ago

Answered by jscher2000 2 days ago

  • Solved

In which folder or file are passwords located?

In which folder or file are passwords located? My setup - 78.6.1 (64-bit), PCLinuxOS fully updated. i have to keep reentering the Google and Yahoo passwords. It appears … (read more)

In which folder or file are passwords located?

My setup - 78.6.1 (64-bit), PCLinuxOS fully updated.

i have to keep reentering the Google and Yahoo passwords. It appears as if the "file" or whatever is disappearing.

Stay safe!

fred f.

Asked by fred 4 days ago

Answered by fred 2 days ago

  • Solved
  • Locked

Master password not working on other computer

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change i… (read more)

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change isn't applying to the 2nd computer. Help!

Asked by KT 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox Android - No Authentication required to fill user credentials

Hi, I am an avid user of Firefox on Windows/Linux/Android. The password saving/auto-filling works great on my Windows and Linux devices. I like that the master password a… (read more)

Hi,

I am an avid user of Firefox on Windows/Linux/Android. The password saving/auto-filling works great on my Windows and Linux devices. I like that the master password allows me to authenticate before any user credentials are filled in. I did however notice that on my Android Phone, there's no way to force authentication when filling in user credentials. I consider this a great privacy risk, considering that if anyone were to get access to my phone, they would without any hassle get access to a bunch of my accounts. I checked in the settings, and I cannot find a setting for it anywhere.

I am running the latest version of Firefox from Google Play. Firefox version: 84.1.4 (Build #2015785883) Phone: Samsung S10 running Android 10

Thank you.

Asked by Mistful 3 days ago

Answered by jscher2000 3 days ago

  • Solved

Firefox VPN

Hi, I am considering using Firefox VPN and here my questions: A) I am living in Canada and I would like to pay in Canadian Dollars . Is it possible? Can I use automatic p… (read more)

Hi,

I am considering using Firefox VPN and here my questions:

A) I am living in Canada and I would like to pay in Canadian Dollars . Is it possible? Can I use automatic payment to pay FirefoxVPN?

B) when I am traveling to Europe or South America can I still use FirefoxVPN?

Thanks

Piero

Asked by pierofor 5 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Spam settings

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Asked by tsher 4 days ago

Answered by sfhowes 3 days ago

  • Solved

Avoid sharing account data across windows users

I recently found out that default option for firefox is to share data across windows users. I have my pc set up with an admin account and my family account and with their… (read more)

I recently found out that default option for firefox is to share data across windows users. I have my pc set up with an admin account and my family account and with their access to firefox (i didn't log in to firefox on their user) they can see all my passwords and usernames. Since I use lockwise to store my logins i really wish this didn't happen. How to avoid it?

Asked by Edoardo 4 days ago

Answered by jscher2000 4 days ago

  • Solved

FF 78.6.0 ESR SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED

hey all, I get the following error ONLY for internal websites (we have our own Windows CA): SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED Yes, I could "ignore" the error, h… (read more)

hey all,

I get the following error ONLY for internal websites (we have our own Windows CA): SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED Yes, I could "ignore" the error, however this is not desired. I compared already the algorithm with some external certs (like Let's Encrypt). Same algorithm, no error....

Have already tried with several internal websites, but without success. Some information about the certificate: Algorithm: RSA 2048 key length Sign. Algorithm: SHA-256 with RSA Encryption V3

What is wrong? I have already tried a lot of things without success. Unfortunately, I no longer know what to do.We deploy the certificates (root+intermediate) via GPO (this works so far). We have the above mentioned problems only after switching from 68ESR to 78ESR.

Thanks in advance.

Asked by mostRecentlyA 1 week ago

Answered by mostRecentlyA 5 days ago

  • Solved

Office 365: no shield in address bar

Some sites do not show a shield icon in the address bar, most notably support.mozilla.com and Office 365. How can I modify blocking and privacy for such a site? I wast to… (read more)

Some sites do not show a shield icon in the address bar, most notably support.mozilla.com and Office 365.

How can I modify blocking and privacy for such a site? I wast to allow cookies from Office 365, but not for other sites.

TIA, Folkert Wiekmeijer

Asked by Folkert 6 days ago

Answered by jscher2000 4 days ago

  • Solved

Unable to connect to reCAPTCHA

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because … (read more)

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/ )

While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot.

I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate.

I'm only having this problem in Firefox, not in any other browser.

Asked by glennstakkestad 4 days ago

Answered by cor-el 4 days ago

  • Solved

Need refund from firefox vpn!

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Fi… (read more)

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Firefox until this occurred!

Asked by brad kelly 5 days ago

Answered by jscher2000 5 days ago