• Solved

Cannot open Thunderbird.

Thunderbird wants to reboot my system instead of opening. I also cannot uninstall for the same reason, so I can't uninstall to reinstall. Please help I don't like any oth… (read more)

Thunderbird wants to reboot my system instead of opening. I also cannot uninstall for the same reason, so I can't uninstall to reinstall. Please help I don't like any other clients.

Asked by Peter 5 hours ago

Answered by christ1 5 hours ago

  • Solved

Import mailfolders to Thunderbird

I installed Thunderbird (78.6.1/32-bit) on a new computer running Windows10 Pro. Following files 'installs & profiles' were created in 'C:\Users\xxx\AppData\Roaming\T… (read more)

I installed Thunderbird (78.6.1/32-bit) on a new computer running Windows10 Pro. Following files 'installs & profiles' were created in 'C:\Users\xxx\AppData\Roaming\Thunderbird' They contain following info ...


1) installs: [8216C80C92C4E828] Default=Profiles/a0xgpvl8.default-release Locked=1

2) profiles: [Install8216C80C92C4E828] Default=Profiles/a0xgpvl8.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/zio2d614.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/a0xgpvl8.default-release

[General] StartWithLastProfile=1 Version=2


In the Profile folder I have the two folders 'a0xgpvl8.default-release' and 'zio2d614.default'. On my old computer I made a backup of my profile 'lccgh133.default' where all my mailfolders are. How do I get the old mailfolders to my new computer?

Asked by Peter Pan 4 days ago

Answered by christ1 1 day ago

  • Solved

Delete old email in Tbird but keep them in gmail

The profile folder for Tbird is 29.3 GB. I believe the large size is because copies of all of my gmail is being stored in the profile folder. I'm using IMAP. Since usin… (read more)

The profile folder for Tbird is 29.3 GB. I believe the large size is because copies of all of my gmail is being stored in the profile folder. I'm using IMAP.

Since using IMAP, email is stored on the gmail server, I don't want to keep old email in my Tbird profile folder. Is there a way to delete old email in Tbird while keeping all email on the gmail server?

The reason I want to do this is to reduce the size of my Tbird profile folder for smaller and faster backups of my Tbird profile folder.

Asked by skyzoomer 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Printing

What happened to the print preview and print options? They just changed on my system. I can no longer print the page as viewed on my screen. Options are hard to change an… (read more)

What happened to the print preview and print options? They just changed on my system. I can no longer print the page as viewed on my screen. Options are hard to change and image is cut off.

Asked by dreherruth 2 days ago

Answered by jonzn4SUSE 11 hours ago

  • Solved

Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 3 months ago

Answered by Václav Trpišovský 3 months ago

  • Solved

Address book

My desktop system crashed; had to have a new HD installed. I had 99% of my stuff backed up, so I lost almost nothing. Except for the Thunderbird address book. I have seve… (read more)

My desktop system crashed; had to have a new HD installed. I had 99% of my stuff backed up, so I lost almost nothing. Except for the Thunderbird address book. I have several Thunderbird backups. If I've looked this up correctly, the address book is a .bam file. I have several "profile" files. Is there any way to open a .bam files to see if it has my actual address book. And if there is a way to open the .bam file, is there a way to copy just this file into the current Thunderbird profile?

Asked by jazestough 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Formatting Email has double spacing and bold

For a few days now, when I am writing an email, the text is bold and the line spacing is doubled. I cannot change the bold by clicking on the B icon. I don't know how I… (read more)

For a few days now, when I am writing an email, the text is bold and the line spacing is doubled. I cannot change the bold by clicking on the B icon. I don't know how I ended up with double spacing.

I know I may have done something, but what ? I hesitate to blame the new version of TB since no one else has had the problem.

Any ideas ? Thank you.

Asked by JohnnyBeau 2 months ago

Answered by Toad-Hall 3 weeks ago

  • Solved

Firefox does not trust fpn.firefox.com

When I select the Mozilla VPN option from Mozilla web site, I am directed to sign in to my account. When I attempt to sign in, Firefox - the browser - warns me that Fire… (read more)

When I select the Mozilla VPN option from Mozilla web site, I am directed to sign in to my account. When I attempt to sign in, Firefox - the browser - warns me that Firefox does not trust fpn.firefox.com because it does not trust the certificate. So, I don't trust it either.

Asked by robert.c.hinds 1 week ago

Answered by jscher2000 3 days ago

  • Solved

Dashlane -- Keep Me Logged In Not Working

I'm running Firefox 84.0.2 and Dashlane 6.2051.2. Each time I exit and launch Firefox I must re-enter my Dashlane Master Password. Checking the box to "Keep Me Logged … (read more)

I'm running Firefox 84.0.2 and Dashlane 6.2051.2. Each time I exit and launch Firefox I must re-enter my Dashlane Master Password. Checking the box to "Keep Me Logged In for 14 Days" is not working. I have the same problem with both the new Web based Dashlane extension and the older Desktop Windows based extension. I do not have this problem with Microsoft Edge or Internet Explorer. Not sure if this is a Dashlane or Firefox problem....

Asked by artmasson 20 hours ago

Answered by artmasson 14 hours ago

  • Solved

Cookies for websites setup for ALLOW (replacement for post that "disappeared")

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices… (read more)

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Asked by Sue 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Unwanted folder keeps showing up on Bookmarks menu

All of a sudden, i noticed a copy of 'Other Bookmarks' on my Bookmarks ToolBar. It is an exact copy of my Other Bookmarks, located where it normally is. There is no way … (read more)

All of a sudden, i noticed a copy of 'Other Bookmarks' on my Bookmarks ToolBar.

It is an exact copy of my Other Bookmarks, located where it normally is. There is no way to delete it, not with right click or from the menu tree. i cannot drag it either. When i reset FireFox, it is gone, but then shows up unexpectedly.

When i hover over Bookmakrs Toolbar, it is not visible (all others are), and when i 'Show AllBookmarks', it is visible, but at the bottom of the list.

Any help would be appreciated.

Asked by eddiespaghetti 15 hours ago

Answered by jscher2000 15 hours ago

  • Solved

Automatic page reloading

Some website pages are not allowed to automatically reload. I have to hit the Allow button to reload the page when it should be able to reload itself. How do I make aut… (read more)

Some website pages are not allowed to automatically reload. I have to hit the Allow button to reload the page when it should be able to reload itself. How do I make automatic page reloading OK?

Asked by bc071933 15 hours ago

Answered by jscher2000 15 hours ago

  • Solved

Thunderbird not downloading e-mails except one over & over

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, b… (read more)

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, but only seems to download 1, the same e-mail over & over again. So, it's only downloading multiple copies of the same 1 e-mail, but none others come through at all. I checked my Gmail where I'm having them transferred from & it is still downloading there. I tried updating to newer version (78.6.1) to see if that would help, but it's still doing the same thing. Thunderbird at the same time all this started happening also completely stopped checking another Gmail account that I have, saying the password is incorrect on that one even though it's the same as before.

Asked by sarakafirestar7 4 days ago

Answered by Matt 4 days ago

  • Solved

Firefox linking after a hover delay.

I find it annoying when I am on a page and the cursor is on a link in that page after a few seconds it goes there without my clicking. how do i stop this? OSX MacOS Big S… (read more)

I find it annoying when I am on a page and the cursor is on a link in that page after a few seconds it goes there without my clicking. how do i stop this?

OSX MacOS Big Sur plus Firefox 84.0.2.

Thanks.

Asked by omits 1 day ago

Answered by jscher2000 1 day ago

  • Solved

ImportExportTools NG Not linking attachments to exported e-mail message

Hello, I seem to be having a problem with ImportExportTools NG attachments. When I pick export all messages in a folder with attachments with index (tried with text and H… (read more)

Hello, I seem to be having a problem with ImportExportTools NG attachments. When I pick export all messages in a folder with attachments with index (tried with text and HTML) the messages and attachments are exported. However, when I pick a e-mail that has attachments, there is no hyperlink to open the attachments to that e-mail. I then have to go find the attachments in the separate folders. In the past when I used ImportExport the attachments were hyperlinked and would open the correct attachments, i didn't have to go looking for it. I'm running Thunderbird 78.6.1 (64 bit) on Windows 10 64 bit PC. Posted this question on the developer's github website over a week ago and no answer. If this is not possible, I'm open to other suggestions on how to accomplish my task.

Asked by Matt_McKee 22 hours ago

Answered by Toad-Hall 18 hours ago

  • Solved

Thunderbird Frustration with Mail being Marked Junk Mail

I am beyond annoyed and frustrated. I am receiving mail as I requested from a company named Bas Bleu. They are a legitimate company that sells "books and gifts for avid r… (read more)

I am beyond annoyed and frustrated. I am receiving mail as I requested from a company named Bas Bleu. They are a legitimate company that sells "books and gifts for avid readers." In 2020, mail from the company started being immediately sent to Junk Mail - my confirmations of purchased items, and advertisements for new items. I have attempted to retrain and every day mark incoming email as NOT JUNK. All mail from the company goes to the Junk Folder. I also added both of the email addresses they use (for confirmations of purchased items and the advertisements for new items) and still everything goes to Junk. It is absolutely ridiculous and I want it fixed. Can someone please help me? Thank you in advance!

Asked by corduroy7 19 hours ago

Answered by corduroy7 17 hours ago

  • Solved

Export email account and data

I have to migrate from a MacOS installation to a Win10 one of Thunderbird. What is the correct and safe way (and up to date!) of exporting email accounts and emails? tha… (read more)

I have to migrate from a MacOS installation to a Win10 one of Thunderbird. What is the correct and safe way (and up to date!) of exporting email accounts and emails? thanks

Asked by alfredopacino 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Changing password.

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is noth… (read more)

I saw: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb - re "Saved Logins. The following logins match your search:" However there is nothing there. I had changed the linked Gmail account login but Thunderbird would accept neither the old nor the new password. Nor it seems would it let me enter a new one. Help please!

Asked by tony168 2 days ago

Answered by sfhowes 18 hours ago

  • Solved

No printing to pdf

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything t… (read more)

Hi, I noticed that the new release of the Android Firefox browser doesn't support printing (and therefore save to pdf) anymore. Is it a known issue or is there anything that I am missing?

Asked by luigimaria.bonini 4 months ago

Answered by Seburo 4 months ago