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Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 2 days ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 day ago

Last reply by jonzn4SUSE 1 day ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 2 days ago

Last reply by Paul 2 days ago

Had to reinstall windows. I was signed in. I clicked sync to ensure it was synced. Nothing synced?

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bo… (read more)

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Asked by danasilver 2 days ago

Last reply by Paul 2 days ago

Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 2 days ago

Last reply by TyDraniu 2 days ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 2 days ago

Last reply by jonzn4SUSE 2 days ago

How can I make different profiles appear in Sync as different entities?

Hi folks, I've searched, but I haven't found anything to help with this particular situation ... I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a… (read more)

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

  • Work PC running Firefox - 1 profile
  • Work VDI running Firefox - 1 profile
  • Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Asked by Graeme 3 days ago

updatew extension

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wall… (read more)

you dont need a screenshot. its reral simple i am tired of nothing working right. i have added multiple wallets on my phantom app but it doesnt show up on my phantom wallet on my laptop. i have been hitting check for updates for 2 hours. why wont it update. and if i have to put in a 24 word secret phrase evertime i want to update my extension. then good bye firefox. then why have a check fofr updates button.

Asked by rmckinley2000 4 days ago

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (read more)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 1 week ago

Last reply by cor-el 5 days ago

Login to profile using two-factor authentication

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time … (read more)

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time

Asked by d.wine 6 days ago

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

Secure Connection Failed An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid. Error code: SEC_ERROR_PATH_LEN_… (read more)

Secure Connection Failed

An error occurred during a connection to www.healthpartners.com. Certificate path length constraint is invalid.

Error code: SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID

This seems to be caused by Firefox. I don't have this problem with Edge, Chrome or Opera

Asked by rpurch 1 week ago

Last reply by NNAMDI BARNERD ELIJAH 6 days ago

issue with my mozilla account

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open ea… (read more)

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

Asked by Arthur V. BABAYAN 1 week ago

sign in

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I… (read more)

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

Asked by KRISHNANANDA PRABHU 1 week ago