All Products Support Forum

Suddenly my Thunderbird email will not send out any email I try to send. I have been in contact with my server Tech Support. They have checked everything at their end and all seems correct. I can go through their webmail to my account and that works. I have re-installed the program several times, including backup of the Profile, and deleting it from the C drive, then reinstalling it. I have made multiple changes to the SMTP outgoing server, trying various entries. I have even restored my computer to an earlier "Restore Point". That didn't work.

Nothing will allow me to "Send" an email. Other than that, the program works well. I can receive emails, no problem. I am using Windows 11, 64 bit on a Desktop computer. Any ideas what the solution might be for me? Thank you. Dave Wenger - [edited] @ntelos.net, ph: [removed phone# from public].

I have been using Firefox on my Mac for years with no problems. Recently, however, I have been having trouble running YouTube. I get to the correct page for the video I want but the video itself does not show up, just the background for the page. Any idea what I might have done to create this problem?

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Dear Sir or Madam,

we are using Mozilla Thunderbird for many years. Since last two updates the button for sending out emails is missing. We tried to activate and to find it but we were not successful. Can you please check the current version for this mistake/error? All menu bars are activated but we also found out that the menu bar for writing emails are not visible any longer.

Thanks in advance for your reply and check. BR Maik

I want to change the styles, I know how to change teh default typeface but where are the Para styles hiding? And does anyone know of a style management add-on?

thank you....... liz

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

New computer since a week ago. Thunderbird was fully functional the first days. Not using the computer for last 3 days.

Now is the internet connection in Thunderbird only works in troubleshoot mode

How can i detect the the reason for the problem. Even the check for Update in The About fails with connection times out. Can´t access any of may mail accounts all fails. Unblocked Thunderbird in Firewall and Virus Running Windows 11 with latest updates. Thunderbird version 115.10.2 (64-bit)

Every time I sign onto Firefox I get the attached message. I think that uninstalling Firefox and reinstalling "may" resolve the problem, but Firefox won't uninstall. I have tried four different ways and it won't uninstall. Can you help me an uninstall process?

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

I recently installed Thunderbird (115.10.1) onto my Mac (Sonoma 14.4).

After lots of manual housekeeping and deleting/filing hundreds of emails that had appeared in my inbox (that had previously been moved into other mailboxes or deleted) I have got my inbox down to a manageable size.

But now four of the emails in my Gmail webmail inbox are not showing in my Thunderbird inbox.

I have run a repair on the folder (Thunderbird inbox) but the discrepancy remains.

How can I make sure they synchronise correctly?

Also: I have 4 old drafts in my Gmail webmail drafts which are not showing in my Thunderbird drafts folder. I created a new draft email in Thunderbird and it is not showing up in my Gmail webmail. I have tried to point Thunderbird to my Gmail drafts folder in account settings selecting: copies and folders/drafts and templates/other/drafts on [myemailaddress] but it does not seem to make any difference.

Any help much appreciated.

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins