All Products Support Forum

I am migrating to a new phone. WhatsApp offered firefox as an option for storing its passkey. That took me to the connection and synchronisation process which the new phone said had failed. However all my tabs and other passwords appear to be syncing. Now selecting firefox to store the WhatsApp passkey takes me back to the failure page every time. Any idea how to restart the passkey addition to firefox process? WhatsApp won't work whilst I'm hung up in limbo between the two apps.

How to disbale most visited websites get automatically added in homepage of Firefox android browser ?

I kept shortcuts option enabled to add shortcut manually as per user choice. I don't want browser to add most recently visited websites to get add as shortcuts in tile form in homepage of firebox browser.

Is there any config to disabled for this issue ? Please help

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad pro to firefox? How can i download history, passwords and bookmarks files for backing up firefox on ipad pro Thanks a lot

Is there a setting that needs to be enabled in order for the iOS Firefox to translate a website? If not, there should be something that automatically does it if you need it to.

I want to sync my new laptop to Firefox on my Android mobile. I am asked to:

1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Synchronise and save data 3. Tap Ready to Scan and hold your phone over this code

But this command #3 is simply is not there in the Android FF settings. I see only Synchronise Now/ Device Name / Sign Out, plus Choose What to Synchronise. Nothing else. Any ideas?

When you clear browsing history why does it only clear the web site and not Cache & Cookies? I used to use Chrome, when you clear browsing history you also have the option to clear cache & cookies. Why doesn't FireFox do this? Also how do you find site ti clear cookies & Cache Thanks

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

I need to change my proxy setting on my android device. This means I need to change the proxy setting in FireFox on my android device. It seems that the proxy setting are no longer available. How do I change proxy setting in FireFox 105.2.0 for android?

Thank-you, Kevin