Showing questions tagged: Show all questions
  • Archived

For the last 72 hours I have been blocked from my accounts: codes change, passwords too (by either Mozilla, or Google or Microsoft. At 70 years old, two Covids-19 and living alone with a DPOC, this Christmas is being hell for me due to "technology"! bell

'It is a mix of topics, not one browser. Can´t access any of my emails & accounts (Google, Mozilla Firefox, Windows.) Could the tree of you please come to an agreeme… (read more)

'It is a mix of topics, not one browser. Can´t access any of my emails & accounts (Google, Mozilla Firefox, Windows.) Could the tree of you please come to an agreement and automatically take care of my passwords/2-step verification/etc? Or send me another kind of authorization?I am a Brazilian journalist and professor in Petrópolis, Rio de Janeiro, Brazil. Still lucid enough to work but memorizing became more difficult after 2 covid-19 for million of people. I am 70, live alone and am not complaining - but wished IT, IA and others would at least help me. On the contrary, I am uncapable of writing/talking with family and doctors due to what seems to be a tech conflict between the above mentioned providers. Tks a lot for any help you may provide: please send me one, not three passwords or codes or 2-factor. It would be my Christmas present! Tks a lot! Vitor Sznejder at either [removed email from public], or [removed email from public]. WhatsApp and/or Telegram, both [removed phone# from public forum]

Asked by vitorsznejder 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Tracking

I notice that there’s a long tracking code connected to my browser should it be. https://mail.yahoo.com/m/folders/1?guce_referrer=aHR0cHM6Ly9sb2dpbi55YWhvby5jb20v&guc… (read more)

Asked by Grateful 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Focus freezes, iOS goes black, reboots after latest iOS iPhone iPad update to 15.7.x

Especially for some sites, such as the Washington Post, when attempting to clear Focus by tapping the trash can, Focus freezes, then (both) the iPad or iPhone go black wi… (read more)

Especially for some sites, such as the Washington Post, when attempting to clear Focus by tapping the trash can, Focus freezes, then (both) the iPad or iPhone go black with a small spinning circle, rebooting to iPad's/iPhone's entry screen. This started happening recently, in early 2023, after updating iOS. Very very very (did I say "very"?) annoying. If this is not a current Focus bug report, it should be.

Asked by seh1593 1 year ago

Last reply by Paul 1 year ago

  • Archived

UI bug

I added a search engine. I had the right %s URL string. When I added it, Firefox Focus said "make sure you replace the search string with %s". That made me think it wa… (read more)

I added a search engine. I had the right %s URL string. When I added it, Firefox Focus said "make sure you replace the search string with %s". That made me think it was checking the URL, so I added https:// in front, BUT I accidentally removed the first letter of the URL. It let me add it, but then searches didn't work. It letting me use the typo implies it doesn't check the URL.

A novice user may not realize that the error really means "add https://" not the catch-all "check your %s". Not sure where to report bugs, so I'm adding it here.

The workflow to fix my typo could also be improved upon. It's dark-pattern adjacent to have to go in to search settings, change the default to another engine (assuming there is one), get kicked back to main settings, then have to go back to search engines, remove the one you added, then add it again. Could be fixed by having Focus actually try the URL when adding one. I think adding offline would be a very infrequent use case, but you could make it prompt "Hey, I can't load this URL are you sure you want to add it?"

Asked by foundry-tweed0n 1 year ago

Last reply by Paul 1 year ago

  • Archived

Update now all tabs gone - NO restore previous session option anywhere!

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are … (read more)

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Asked by george198 1 year ago

Last reply by tjwgray 7 months ago

  • Archived

During transaction of buying for 29.9 $ the tracking protection Shield electricity went down.

To day 07.09.2023 at 12 Mid Day electricity went down. I was in the process of buying via internet at my PC the" enhanced tucking protection shield of Firefox. , I was se… (read more)

To day 07.09.2023 at 12 Mid Day electricity went down. I was in the process of buying via internet at my PC the" enhanced tucking protection shield of Firefox. , I was several times over the past month reminded that it EXPIRED and needs renewal I gave details of my credit card, but am not sure if the transaction got completed. Because afterwards I could not find any trace of this transactipn at my PC and at my Firefox account, I am questioning ,if it was legal ?. Why is the " enhanced trucking protection " at present NOT LISTED between Furefox's products? please clarify.

Was it a legal transaction or a scam ? Was it completed or abounded ?

Please help to entangle these issues

Asked by DrS.Barbara Stass-Stasikowski 8 months ago

Last reply by James 8 months ago

  • Archived

Continuing problem with Facebook navigation / icons missing

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone. I'm running iOS 16.6 currently, and Fo… (read more)

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone.

I'm running iOS 16.6 currently, and Focus 119.0 (17290).

I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page.

Is anyone else having this problem, and do you have any suggestions for fixing it?

Thanks very much!

Asked by levins0 6 months ago

Last reply by Paul 6 months ago

My profile

My phone crashed while I was on Firefox Focus (for iOS) and was in the middle of writing my mom’s obituary on a website. Is it possible to find that website on Firefox Fo… (read more)

My phone crashed while I was on Firefox Focus (for iOS) and was in the middle of writing my mom’s obituary on a website. Is it possible to find that website on Firefox Focus? Is there a cache of recently visited websites? 😢

My email: [email address]

Asked by patty.creed 5 months ago

Last reply by Paul 5 months ago