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  • Archived

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD Error code: SSL_ERROR_DC_INAPPROPRIATE_VA… (read more)

Secure Connection Failed

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

Error code: SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by mda34302 7 months ago

Last reply by cor-el 7 months ago

  • Archived

How to specify a search results region and language different than IP address

Hello, is there a way to specify search results language and region that differs from the VPN? Located in USA, but since getting a VPN (Proton) that uses Dutch IP addres… (read more)

Hello, is there a way to specify search results language and region that differs from the VPN?

Located in USA, but since getting a VPN (Proton) that uses Dutch IP addresses, search results are sometimes shown for Netherlands websites, shown in Dutch, with prices listed in Euros. The Firefox menus still display in English, so it's just the search results.

Tried selecting the following under Settings > Language: 1. Set the 1st & 2nd languages to English. 2. Set the preferred language as English. 3. Installed all the European language translation packages in the hope it would facilitate translation. 4. Viewed Translations to request translation of Dutch, but the UI does not allow adding a language (bug?).

Results continue to intermittently display in Dutch. Tried adding Dutch as the 3rd language, in case it might activate the Translations option, but it did not.

There doesn't seem to be a regions setting, and the Location Permissions dialog does not allow adding websites to the list (bug?).

Any suggestions appreciated.

Asked by Chris S 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Delayed or no audio on Youtube

I have a huge audio issue that has plagued me for months now. Whenever I open a video on Youtube there is often no audio for about 20-30 seconds after playing the video. … (read more)

I have a huge audio issue that has plagued me for months now. Whenever I open a video on Youtube there is often no audio for about 20-30 seconds after playing the video. Sometimes the audio doesn't play at all and I gotta reload the video. When the audio does decide to cut in it's completely out of sync. Skipping to a spot in the video does seem to fix that issue. Sometimes I'll be playing a video and after a certain point the audio will just stop. The video itself will keep playing but there will be no sound like it's muted. I'll need to reload to fix this. It used to be fine for years than suddenly earlier this year it started doing this. If I remember correctly it started after a windows update, but no idea if it's connected or not. This ONLY happens with Youtube. I have tested this in other places: Magellan, Twitch VODs, Vimeo, Pornhhub yada yada. Jokes aside, pretty much everything works normally except Youtube.

And before someone sends me this link https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues and just says "try this." I have gone through everything posted there. I have tried refreshing firefox. I have tried using 0 addons (even though it worked fine with all them before). I have tried reinstalling. I have tried seemingly every video suggestion under the sun.

I am at my wits end. I REALLY don't want to use Chrome, or any other Chromium based browser but given that I browse the site almost daily this has been a huge headache that I am dealing with daily and it is getting harder to not look for other options. Can anyone help fix this?

Asked by axel1617 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

my favorites/bookmarks has too many duplicate saved web sites on it, How do I remove the duplicates?

My favorites/bookmarks has too many duplicate saved web sites on it, How do I remove the duplicates? This was not of my doing most have been repeated on my favorites bar… (read more)

My favorites/bookmarks has too many duplicate saved web sites on it, How do I remove the duplicates? This was not of my doing most have been repeated on my favorites bar/list 3 or more times. I am not sure how to delete the duplicates and not the originals. Can anyone Help me with this?

Asked by jamest10 8 months ago

Last reply by snydermws 4 months ago

  • Archived

Facing error as "Duplicate add-on ID found" While signing self distrubuted firefox extension.

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.) It’s ID is dgnria_pro.firefox@nuance.com Now we have done … (read more)

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the extension.)

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

Asked by dgnria_pro.firefox 8 months ago

Last reply by Dropa 8 months ago

  • Archived

saved password problem

I accidentally saved a login with the user name blank and the password filled in. of course it does not appear on my saved password list. When I go the website and try … (read more)

I accidentally saved a login with the user name blank and the password filled in. of course it does not appear on my saved password list. When I go the website and try to enter my user name on file with the password, Firefox rejects it.

How do I either delete the saved login or edit it to include the correct user name?

Asked by steve0302 8 months ago

Last reply by cor-el 8 months ago

  • Archived

How can I disable that stupid new website translation feature?

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation. I want it gone. I can't seem to find any switch to get rid of … (read more)

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation.

I want it gone. I can't seem to find any switch to get rid of that garbage in the preferences. I'm not scared of about:config but the best I could find was a list of languages to never translate.

How do I globally and eternally disable website translations?

Asked by Dominic 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Delete All saved password on Firefox

Hello, I want to delete all the passwords I have saved on FireFox, I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please sugge… (read more)

Hello,

I want to delete all the passwords I have saved on FireFox,

I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please suggest some solution or something by which the entire saved passwords can be deleted at one go.

I have some personal reasons due to which I am requesting you.

It is not even giving the option to delete Saved password.

Asked by TAUFIK 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox and Avast One

I purchased and installed Avast One for protection of my laptop. Since doing so, I have frequently found I cannot access certain websites. Examples of a couple websites… (read more)

I purchased and installed Avast One for protection of my laptop. Since doing so, I have frequently found I cannot access certain websites. Examples of a couple websites: Lowes, Ticketmaster, Craigslist are a few I cannot access. If I use Google Chrome, I can access the websites. Firefox is my default browser and I do not want to use separate browsers when I cannot access websites on Firefox. Prior to installing Avast, I never had an issue accessing websites. Is there a conflict with Avast and Firefox? Prior to installing Avast One, I had used the free Avast malware protection and had no issues.

Asked by boilernico 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Browsing search results blocked

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode,… (read more)

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode, websites and apps such as twitter, Reddit and the obvious others that show "nsfw" tagged content just doesn't show up, it is even happening for movies or TV shows marked 18+ on my search engine unless I'm on incognito. How do I amend this? I've not seen this before at all nor have I changed any settings or ever been logged into a Firefox account. Thanks

Asked by billytucker99 8 months ago

Last reply by Paul 8 months ago

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 8 months ago

Last reply by Paul 8 months ago

  • Archived

Unable to restore or import bookmarks on a new installation

OS - LinuxLite 6.4 fully updated as of this writing FF - 117.0 I just created a new installation of LinuxLite. Upon finding that Firefox was no longer the default brows… (read more)

OS - LinuxLite 6.4 fully updated as of this writing FF - 117.0

I just created a new installation of LinuxLite. Upon finding that Firefox was no longer the default browser I installed it. Apparently snapd is a pre-req and it too was installed. The installer does not automatically create a link to launch it and I have to do a search for FF. When I launch it, it seems to run fine. However when I try to restore my bookmarks from a recently created backup, which came from another system, I cannot. From bookmark manager when I select restore and then choose file, nothing happens. No popup window to select the file appears. Likewise when I try to import from an HTML file and choose file, again nothing happens. I imported the bookmarks to Chrome from the HTML file then tried to have FF import from another browser but FF says it can find NO other browser with bookmark, history or password data. Any suggestions?

Asked by bitbucket1 8 months ago

Last reply by cor-el 8 months ago

  • Archived

FIDO2/WebAuthn support for securing a Firefox Account

Hi, I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts. My question is motivated by the fact that right… (read more)

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Asked by Artur Ciesielski 8 months ago

Last reply by cor-el 8 months ago

  • Archived

I'm using the latest version of Firefox and just installed Firefox Notes. And now my Bookmarks sidebar has disappeared. And all the offered help says 'go to view and check favourites always on' is checked' Great and I can see no 'view' anywhere.

I'm using version 117.0.1 (64-bit) just installed Firefox Notes and now that is the only sidebar that appears, my bookmarked favourites sidebar has disappeared. All the h… (read more)

I'm using version 117.0.1 (64-bit) just installed Firefox Notes and now that is the only sidebar that appears, my bookmarked favourites sidebar has disappeared. All the help says go to 'View' check the sidebar for favourites if checked always on, fine but where is 'View' I have been through every dropdown i can find and there is no 'View'

Firefox Notes looks useful but not at the expense of losing my favourites sidebar.

Help please.

Asked by john266 7 months ago

Last reply by Paul 7 months ago

  • Archived

Google Search Engine

I've used Google as my preferred search engine since Google became available... Now, I get asked repeatedly if I want to sign in to my Google account, too many Sponsored… (read more)

I've used Google as my preferred search engine since Google became available...

Now, I get asked repeatedly if I want to sign in to my Google account, too many Sponsored websites, location location location, and type in once, my search results need streamlined, but I cant see what I wrote the first time!

Don't waste my time please with a technical response asking me did I control + alt+ no I didn't I don't operate like that.

Give e a simple fix... I'm growing tired of the constant updates to Fire Fox... never had these issue when the browser came out... supposedly a more user friendly private browser.

THX

Asked by cgregurek 8 months ago

Last reply by Paul 8 months ago

  • Archived

uninstall and reinstall

I am unable to log into Google Drive using Firefox (W11) Google wants me to uninstall and reinstall FF There's quite a few help articles that leave me with a queasy feel… (read more)

I am unable to log into Google Drive using Firefox (W11) Google wants me to uninstall and reinstall FF

There's quite a few help articles that leave me with a queasy feeling. I have saved passwords, extensions and a huge number of bookmarks. I don't want to lose anything (partly because I don't think this will solve the problem)

I'd appreciate a step-by-step on how to FULLY backup prior to uninstall/reinstall. Also, if there is anything special about how to unintall other than using the Windows uninstall. And, if there's something I'm going to have to do to get my passwords, extensions and bookmarks back.

Asked by Michael Weis 8 months ago

Last reply by Terry 8 months ago

  • Archived

Secure Connection Failed Error code: SSL_ERROR_PROTOCOL_VERSION_ALERT

I tried to connect to a website and I received the message in the subject. I have been connecting to that web site for months on Firefox with no trouble. I connected wi… (read more)

I tried to connect to a website and I received the message in the subject. I have been connecting to that web site for months on Firefox with no trouble. I connected without problems using Firefox just yesterday. After the Firefox problem, I connected without problems to the same web address using Microsoft Edge. I don't understand why Firefox suddenly has this problem.

Asked by Altair 3750 7 months ago

Last reply by Paul 7 months ago