All Products Support Forum

I updated Firefox on July 1, 2023 and the dark mode stopped working. I used to be able to have all website and pages dark, I've been looking for a solution or work around with no luck. Any forum questions that I've read has all sounded like a "canned" answer with no results. The questions asked were never answered, and it's been very frustrating. I have glaucoma and have great problems looking at a white screen. Even this page is bright white and hard to read and I'm unable to change it to dark. I've been hoping to see an update solving this problem but there hasn't been one. Please send me a real resolution for this problem. Thank you

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycontrol to (true). 3rd. When I check the globalprivacycontrol.org website it states(GPC signal detected). See attached photos

What more do I have to do to stop this notice from popping up all the time.

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac.

Because the older one will not boot up, I could not migrate my firefox data.

I ended up doing 'lost password' for all my sites.

There are a couple where the lost password thing hasn't worked.

It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again.

This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored.

I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it possible in any way to get my bookmarks and passwords back? because everything is gone and the profile folder only shows dates after i installed firefox again!

Best Regards Kaveh

how do i change the books marks menu from showing recent bookmarks to showing the traditional bookmark list including folders? tired of having to hunt for my bookmarks. this setup is the dumbest thing ive seen.

When I start to drag a div to drop it in another div on the same page, it fails with the message:

"Uncaught DOMException: The operation is insecure.

   dragstart_handler http://127.0.0.1:5000/main.js:7"

This is main.js:

``` function dragstart_handler(event) {

   var t = event.target;
   while (! t.draggable == "true" && t.tagName != "BODY") {
       t = t.parentNode;
   };
   if (! t.draggable) return;
   event.dataTransfer.setData("application/x-moz-node", t);

... ```

All dragging goes inside the same document, so "The operation is insecure" shouldn't happen.

Also I get an empty string when trying to get the draggable data:

``` function drop_handler(event) {

   var t = event.target;
   const parent = t.parentNode;
   if (parent.id == "drag_area") {
       event.preventDefault();
       const data = event.dataTransfer.getData("application/x-moz-node");

Here's how I assign draggables and drop areas:

``` window.addEventListener("DOMContentLoaded", () => {

   const dragArea = document.getElementById("drag_area");
   dragArea.addEventListener("dragstart", dragstart_handler);
   dragArea.addEventListener("dragover", dragover_handler);
   dragArea.addEventListener("dragleave", dragleave_handler);
   dragArea.addEventListener("drop", drop_handler);

}); ```

HTML:

```

```

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go to the web site ( k3fef sdr the web site tell me i do not have the JAVA program and will not open up any ideas thank you gregory oidar7295@optimum.net

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is NOT there. It just is NOT there. There is no tab, link, drop down or ANY thing that says Firefox. There is no tab, link, drop down or ANY thing that says Preferences. The menu bar is there. File Edit History Bookmarks Tools Help. But NO Firefox and NO preferences. I want my page to show the |||\ at the top. But I do not want the bookmarks tool bar at the top. I do NOT want Picture in Picture to show at the top. I do not want the bookmark star to show inside the url. Where and how do I fix these things???

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!