All Products Support Forum

Hi,

On some sites Firefox will not play the embedded videos. For example embedded screencast recordings like those used by employee time management platforms eg time doctor. Not sure of the format maybe webm

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser?

https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get email at [edited] @wideopenwest.com

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try again.'

So what should I do?

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers a TV app that I pay for: Bell Fibe Alt TV.

Since the install yesterday, the app keeps freezing on me and I can no longer watch anything. Did your install effect my app? I am using Windows 10 on a Lenovo i3 10th Gen laptop.

I have done a hardboot on the computer several times, with no success.

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occured prior to 111.0.