All Products Support Forum

Hi,

I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English.

Unfortunately, I cannot seem to find anything comparable here. Is there any add-ons or anything that I can get for it?

Also, I wanted to create an issue in so that firefox natively supports this. This is the only thing that has kept me from removing Chrome altogether.

Thanks!

I have set a master password for firefox Logins and Passwords. When I try to look at Passwords sometimes the login screen pops up to allow me to enter the Master Password. Other times I get the screen (see attached photo) that has a login button. When I click the button the screen flashes but does not pop up a password window. If I close all tabs and other windows of firefox browser then start only one firefox browser window it will ask for the master password. That fixes it temporarily but I have to close many tabs and several firefox windows.

I deleted a bunch of old credit cards (all except one)and tried adding a new one, but Firefox (for Windows) won't let me save a new credit card after I enter it. The Save button dims a sec to show the computer acknowledges it and no error statements pop up. FWIW The authentication security setting is off. Please help.

After the latest update, in addition to having to import my roboform data from chrome because firefox "lost" it, firefox no longer restores previous tabs on startup. I have checked the settings and in General, the checkbox to restore previous tabs on startup IS CHECKED, however, every time I reopen firefox, only a single tab with my chosen homepage appears on startup. It is annoying to have to redo my tabs every time I restart firefox, and all of the help pages just say to check restore previous session / tabs. However, as I said before, that box is ALREADY CHECKED, and yet firefox still refuses to restore tabs on startup. How do I fix this?

My old Lenovo broke down and I just installed Firefox on a new one. I thought it would be easy to just login to my Firefox account and sync the bookmarks to the new computer. NOT? After reading support articles about "sync", it seems that the only way to sync bookmarks is through accessing the old computer? Is this for real? Or is there a workaround??

Why can't I change my primary email address on my account? That email is not secure. I need to change it. Right now my options are to delete my firefox account entirely, or keep it connected and let myself continue to be hacked now that my email has been compromised.

Where do I go to change it? It's not under settings like the help articles say. There is no option to change it.

Secure Connection Failed

An error occurred during a connection to igrmaharashtra.gov.in. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Getting above error even for google .com, and even other secured SSL websites, not able to use mozilla browser at all please help.

There are a number of threads/articles on this, such as: https://support.mozilla.org/en-US/questions/1341031

They don't include that if "Clear History when Firefox is Closed" is checked, that even though settings are set to open previous tabs, everything is lost. There are options for that setting but it has wiped out my previous sessions a few times with no recovery available. I have always forgotten which setting does that even when it happens, so am hoping the threads/articles will be updated to include it for fixing the problem. It seems these settings are in conflict though and not clear. If Open Previous Windows and Tabs is set to on, I think it should override wiping people's tabs out in other settings that are buried or not as intuitive.

Hi, Have been having issues with the google cdm widewine drm plugin for a wee while now but eventually found the solution to my specific case. The problem was firefox never managed to install the plugin, it just kept saying it was installing it but never did.

It tuns out that my opnsense router uses an IDS / IPS watchdog plugin called ZenArmor. Tuns out it was blocking the download url for the plugin from the following address

https://r3---sn-c5ioiv45c-5goe.gvt1.com

If I added the gvt1.com domain to it s exceptions list, firefox immediately downloaded and installed the plugin flawlessly.

Sharing is caring. Ta-ta!

When I do the keybind (Control + P) or press the print icon in google apps (google docs, drawings, etc) it automatically downloads a pdf instead of opening the print menu. Chosen solution

Printing on any other site pops up with the printing options. Only on google apps does this happen, including gmail.

This problem is non-existent on Google Chrome and Edge. It does persist on Brave although. Haven't tested any other browsers.

I asked Restream support: I have been using Firefox and the screen sharing doesn't allow for the desktop audio to be shared, and I have to use the atrocious google chrome browser to share the screen with the audio (yuck), but I do not like google chrome, and how can I have the popup ask if I want to share the desktop audio on the Firefox browser as well? it only pops up asking which screen or application I would like to use but not if audio should be shared as well. ive tried restarting the browser after clearing cookies and permissions and still nothing.

The restream rep countered with: That is a limitation of Firefox, unfortunately. Different browsers allow different levels of screenshare permissions and Firefox is a lot more limiting than Chrome for some reason. Firefox's screenshare limitations are completely outside of Restream's control - that's how Firefox built their browser. For any feedback on that, I recommend reaching out to them directly.

They also advised if feedback on how the feature is supposed to work to use this article that shows how it works on Chrome: https://support.restream.io/en/articles/4341908-restream-studio-screensharing-feature

After the last Firefox update, pages within Ancestry.com do not load properly. Specifically, DNA Matches do not load. I have a blank page. I ran Firefox in troubleshooting mode and I do not have the same problem. Can you help me resolve this issue. I really do not want to have to enter troubleshooting mode just to view a website that has been working.

Hello My shopify website is not loading in Firefox desktop. It loads fine in Chrome and Safari. https://christopherjameskull-shop.com/ I've cleared cache and cookies several times, and deleted and re-installed the app. It does work in Firefox on my iphone. Thank you for any help.

Chris

I have v110.0.1 (64-bit) on my PC. I had originally thought there was a memory leak because memory usage kept growing. But that doesn't seem to be the case. Instead the memory usage seems to be very high in this version. It seems to have stopped at between 1400 and 1500 MB's, which is about double of previous versions.

I have been having trouble after logging in to my bank's website. They use a security feature that logs me out after 15 minutes of inactivity, which is great. About two months ago or longer, after logging in, it would log me out after 10 seconds. Sometimes I can log in and stay logged in after repeated log-ins, but the problem gets worse, until often I cannot stay logged in for more than 10 seconds at a time, no matter how many times I try. I've worked with tech support at my bank, and they have never seen this problem before. They recommended clearing my cookies and cache, but that only seemed to help once. Anyway, I cannot see doing that every time I need to log in to my bank, since I do that several times a day. So, they recommended that I switch browsers. I tried Microsft Edge. Problem solved. I have no problem staying logged in using Edge. I prefer Firefox - I have been a loyal user for decades. Can you help me figure this out? - Terry Mulcahy, Albuquerque.

If i am on "computer 1 at work" and use the sync tab, will my "computer 1 at work" sync to my "computer 2 at home", OR will "computer 2 at home" be synced to "computer 1 at work"? I don't want to lose my passwords or bookmark toolbar items. I also do not want personal items from my home computer on my work computer.

bold textwhy has my browser decided that my searches should be done in the address bar. I never do searches from the address bar. please change that or tell me how to go back to searching in the search bar instead of the address bar