All Products Support Forum

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have underline links off, so I'm not sure how or if I can turn them off.

Hello, I chose as new tab the Fireofx Home default, but it loads the website https://find-it.pro/. Is this firefox default new tab page? or is this a virus or maclisious script? Thanks for looking into this.

I keep getting a rectangle popping up asking for my PRIMARY PASSWORD--Mozilla Firefox Please Enter Primary Password Sign In Cancel

I've tried every password I know & none work. So I changed my Firefox password (primary?? I don't know)

The rectangle continues to pop-up. To get rid of it I hit Cancel a couple of times.

I can access my Firefox Account But this rectangle is totally annoying.

What can I do? I need help. HELP!

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

I tried the new private browser and now all my regular sites don't recognize me. I have to log in each time and they don't remember my previous settings. It's already very aggravating. How do I turn off the private browser?

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.

Below I show screen shots of the blank page on firefox which has the firefox logo all but diminished under the private browsing mask. It's the same on the start bar but of course much smaller.

It makes it look like the new brand of firefox is the private browsing mask (I am always in that mode except for netflix).

I prefer the firefox logo and I surely don't need to know when I'm in private browsing on the start bar. The home page I don't care about, but I know I'm in private browsing cause the upper area of firefox says private browsing right on the browser itself. I have no idea why we would need be made aware that we're in private browsing, it seems the opposite would be more helpful.

I'm writing because I don't like this new firefox tiny icon with a big purple mask over it. Wanted to let you know.

If you're changing brands or something? To a purple mask? And private browsing isn't all that great.

The image on the left below is the new firefox icon on the start bar. The one on the right is on the blank page which I don't care about at all but it's just a bigger picture.

Who/what is firefox?

I love firefox, but just saying.

Thanks for hearing.

Hello,

I changed PC and after logon to my account I`m missing saved passwords and saved tabs. Sync on old PC was enabled for all options except payment methods. Are you able to restore my data? Kind regards

Since the last update, but not the latest, all text is colored. Whereas, it was all white before. I've tried to remove the Dark Reader and Dark Night Mode add-on, but to no avail. Any suggestions?

whenever i try and open roblox it will ask something like "are you sure you want to let roblox run this" or something, sorry i cant quite remember, and at some point i accidentally clicked the option that said to always allow it and to not ask, but i prefer when it asked and im not sure if itll stop asking to open links on other sites as well

Hello, since the last FF update a week or so ago, I am now required to log in to EVERY single site that I seem to go to (AOL, Facebook, Twitter, Weebly (my own web site), and many others). Before the update, I would only need to log in to these web sites every so often. Is there something I can do to eleviate this? Thank you.

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

Not sure which update caused the issue, since I've been delaying updates for a little while (maybe 15 days or so). Immediately after starting Firefox, the Intel graphics driver stops working, which causes Firefox to hang on a white screen. The windows warning is something close to "Intel graphics driver stopped responding and has recovered". The only way I can start Firefox is in troubleshoot mode. I tried disabling hardware acceleration, which solves the problem but I'd like to keep using the GPU so it's not really a good solution. So I forced Firefox to use the NVIDIA GPU (gtx 960m) on the NVIDIA control panel. This worked, Firefox starts and works as normal again but within just a few hours has already caused the NVIDIA GPU drivers to stop responding once, prompting Firefox to stop responding too and hang on a white screen. Restarting Firefox fixed the problem. This might have been a fluke but I'd like to keep using the Intel integrated GPU, if possible.

I'm using Windows 8.1 and my laptop has an i7-4720HQ (Intel HD Graphics 4600) and a GTX 960m. I'm using the latest version of Firefox 106.0.2

Any idea what might be causing the problem? I haven't had any trouble with either GPU on any other occasion

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the oldest crash report had been from August. It'll start by freezing up, and then it will stop responding, and even if I wait for a bit, it never starts up again. Sometimes I cant even close it normally (like with the "would you like to close (insert program) or wait for it to respond?) panel) and have to resort to using the task manager. Other browsers work just fine, but Firefox has been a long time favorite, so I'm hesitant to stop using it altogether despite it's current issues.

I've tried just about everything, including troubleshooting mode - it still crashes - and refreshing it repeatedly. I've also tried uninstalling and reinstalling, doing full scans of my computer multiple times for malware - coming up empty - and doing full computer restarts as well. Nothing I've done has managed to work, and every other suggestion is something I've already tried. I'm even beginning to think it's a problem with my PC itself, even though Firefox is the only thing having this issue.

This never happened before the most recent update, and my current version is 106.0.2. I'm not sure what to do now, and I'm very tech-illiterate, so I'd like some help please.

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

How do I allow Filter (an app) to block websites in Firefox (which is what it is supposed to do)? It works on Chrome just fine. How do I give it permission? Or should I leave Firefox forever so I can take control of my life?