All Products Support Forum

I tried importing passwords from Chrome, but the Chrome browser on this machine doesn't actually contain any passwords. Do I need to sync the two on another machine, or is it possible to import from Google Password Manager instead of Chrome?

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Hey Together

I have an Ipad Air 4.Gen

Now I want to download a file (SRT), the link works, from Safari I can also download it (same website, but not possible here, otherwise loss of work). Stupid thing is that I was working on something for quite a long time, but did this on the Firedox broweser, now the download works but nicher. There is this very short loading bar (blue line), but this is already gone after about 0.5 seconds.

Under downloads I can't find anything in the files or in the download menu of Firefox.

I noticed that Firefox has no access to the files (the app from Apple), but Safari does. However, I can't activate it because there is no "slider" (activation thingy) for it.

How can I solve this problem? Thanks for your answer.

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

I need to change my password on my firefox account. Thr old one is inadequate. But I do t want to lose my content as I have years wirth of bookmarks and app passwords. When I attemptes I got a warnimg everything would be lost. How do I do this?

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it works, but only once. What is wrong? I have the latest Firefox version. Thanks

Is it possible to restore previously deleted pages in FF history? There are instructions for FF in Windows but I am using Ubuntu 16.04 esm and the FF version is 102.10.0esr.

The pages were deleted  several days ago and the computer has been shut down and rebooted many times since then.

If it is possible doesn't that defeat the object of deleting history pages?

Hope someone has an idea! Derek

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s) people recommend (not google, bing etc, please!) and what the steps are now to changing DDG as my default to this new one? Many thanks (I'm a senior and quite computer literate unless the reply contains tech language I might not understand...)

Hi,

I recently created a new profile in Firefox as I regularly do, as a consequence I found that the "Page Setup" menu option has been removed in a past release.

I can't fathom why this has been removed, I "print" plenty of PDF's and like to customise the Headers/Footers based on what I'm "printing".

Searching for a fix suggests either installing a 3rd Party Add-on or "hacking" the "about:config". This is not user friendly in the slightest for something that has been around for literal decades.

Forcing a user to install an Add-on or even go through "about:config" and set "print.show_page_setup_menu" to true is bonkers!

Yes, bonkers!

Please restore the "Page Setup" option as default, please don't remove it or stealth hide it.

Sincerely,

Jay

How do I hack Firefox Mobile to set the "Desktop Site" switch to automatically always be on? I would then turn it off manually for those few sites that I want to view the mobile version of?

Hi there!

I have the issue that when I enter a website that is in English, I sometimes get a little Google translator pop-up at the top which asks me to translate the page. As I am fully fluent in English, I would like to disable this but the option "Disable for English" does not seem to do anything, as this keeps happening. I can disable it for an individual website but I would like to disable it completely.

I'm also confused because within Firefox I have only selected US English as a preferred language. My laptop itself is set to German.

I don't have any translator add-ons installed and can't figure out where this pop-up even comes from, let alone how to fully disable it.

If anyone could help, I'd be very grateful!

Anne

My sidebar used to always come up showing "history." Now the default seems to be "bookmarks." I know I can toggle down to "history," but I often forget to do that and click on a bookmark, thinking I was going to my most recent use of that bookmark. Is there a way to set the sidebar just to "history" again?

I was opening a lot of tabs, however I was not using most of them at the moment. So I enabled the inactive tabs options, but I can't find the tabs anymore. How can I access them? I am attaching photo of the firefox app on my phone .. Thx ..

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

I am using Tor on Android, I would like to know if this browser hides the websites I visit from the owner of the router and that if they want to track the sites I visit, will they only see that I have used tor and not see what sites I visited? Thank you for the help.