Showing questions tagged: Show all questions
  • Archived

Firefox for iOS keeps repetitively crashing on my iPhone

Good afternoon, Today 11/10/2022, every time I have opened Firefox on my iPhone 12 Pro Max it crashes. So much so I have deleted and reinstalled the app 4 or 5 times and … (read more)

Good afternoon, Today 11/10/2022, every time I have opened Firefox on my iPhone 12 Pro Max it crashes. So much so I have deleted and reinstalled the app 4 or 5 times and every time after I sign in and sync it starts again. My iPhone is up to date with iOS 16. I don’t know what happened or why this keeps happening. Please help?

Josh Davis

Asked by davisjosh7 1 year ago

Last reply by Paul 1 year ago

  • Archived

Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox on iOS always crashing & hanging

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pre… (read more)

Every time I launch Firefox for iOS on my iPhone or iPad the app either crashes or hangs. I am using “old” Apple products both operating on iOS 15.7. Crashing occurs pretty much every time now I open the app (version Firefox 106.0 (20303)). I usually only have a handful of tabs open at any time so I don’t think my browsing habits are the cause? I have also noticed “flickering” between the shortcuts on my Firefox homepage - the name or icon for a few of the shortcuts switches around like some kind of identity crisis - so something is obviously glitching. The app hanging occurs when I am entering login/password details. Sometimes it takes 20 seconds to progress from the username field to the password field but more often the app just hangs and I have to relaunch and try again. I am almost at the point of ditching Firefox, the user experience is very bad. Any tips or suggestions please?

Asked by PennyPincher 1 year ago

Last reply by Damon 1 year ago

  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 8 months ago

Last reply by Paul 8 months ago

  • Archived

Cannot access websites

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com This is a website that works on every other browser and I had no problem usi… (read more)

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com

This is a website that works on every other browser and I had no problem using last year using firefox. At some point one of the updates (likely in 2022) has produced this error.

How can I fix this to access the website?

Asked by msfeeney2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Crashed

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And … (read more)

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!

Asked by klarissacat 11 months ago

Last reply by lazizakhmedov1014 11 months ago

  • Archived

App keeps crashing when I first open it

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if… (read more)

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

Asked by Vespirey 1 year ago

Last reply by notice2 1 year ago

  • Archived

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 year ago

Last reply by acessrn 1 year ago

  • Archived

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (read more)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 1 year ago

Last reply by Paul 10 months ago

  • Archived

Firefox hangs and crashes after recent update

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, th… (read more)

After the most recent update to version 106.1 on my iPhone 11 iOS 15.6.1, every time I open Firefox and open a new tab the browser is unresponsive for several seconds, then slowly registers my input in the search bar, and occasionally crashes during that process. It also hangs up and crashes at random. It will no longer open links to PDF files. I love Firefox, but this is becoming unusable.

Asked by leeannlatre 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (read more)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Firefox iPad app crashes when I open history

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works no… (read more)

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

Asked by helenamadsox 1 year ago

Last reply by Damon 1 year ago

  • Archived

Open tabs disappeared

I had about 250 open tabs and they just disappeared and I can’t retrieve them. By any chance is there any way that you have a record of what I’ve searched. I never saved … (read more)

I had about 250 open tabs and they just disappeared and I can’t retrieve them. By any chance is there any way that you have a record of what I’ve searched. I never saved them in my history and was bookmarking them slowly until last night when they just disappeared. And this is the second time it’s actually happened

Is there any way that Firefox can send me my search history so I can find the missing tabs. And why does it happen

Asked by musashi.ruzow49 1 year ago

Last reply by Damon 1 year ago

  • Archived

I get this when I try to open a site Reference #18.a132817.1662925750.1a747096

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer s… (read more)

It will not open certain sites I have used for years. I get the above reference. What is wrong. I think Firefox on my android phone opens the site but on my computer sites are blocked.

Asked by blairbetty77 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox app on iPhone

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will sti… (read more)

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

Asked by kbudlong 1 year ago

Last reply by Joe 1 year ago