Showing questions tagged: Show all questions
  • Archived

saved passwords

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor… (read more)

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor which is my primary screen lock, but clicking it does nothing. Sometimes this corrects itself for a while and at random times comes back. I have found other users in the Help section having this problem but have found no solution or setting that causes it.

Asked by PJW 1 year ago

Last reply by Paul 9 months ago

Mozilla password function no longer identifies Capital One login page.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, … (read more)

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

Asked by hanque 2 months ago

I’d and saved passwords no longer auto fill as they did in the past

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my i… (read more)

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my iPad

Asked by hotshot101 1 month ago

Credit Card Autofill disabled - iOS

Hello, I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not… (read more)

Hello,

I have successfully switched from chrome to firefox, installed all my extensions and transferred the bookmarks. However, I noticed that credit card details to not autofill when I try to purchase something which is a dealbreaker for me. After some research, I learnt that this feature is somehow limited to some countries (US, Canada,...). While I was able to update this by ading my country to the list in the Desktop all (following https://superuser.com/questions/1694712/how-do-i-enable-credit-card-autofill-feature-outside-u-s-and-canada), I am unable to access the same setting in the mobile app.

Could someone advise how to enable credit card autofill in the iOS app? For clarity, this works in the Desktop app so the details are there. It also works in chrome on iOS so I don't really understand why chrome can do it but Firefox mobile can't...

Asked by Batwam 0 1 month ago

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 5 months ago

Last reply by Paul 5 months ago

  • Archived

Firefox password manager isn't saving or filling in app passwords

I'm using a Galaxy A13 5G and A13 4G and when I go to have Firefox save a password for an app after entering my credentials, it doesn't offer to save the credentials. It … (read more)

I'm using a Galaxy A13 5G and A13 4G and when I go to have Firefox save a password for an app after entering my credentials, it doesn't offer to save the credentials. It will prompt me to enter my phone's PIN when I select a username and password field in an app, but it doesn't do anything. The password manager works most of the time with the browser though.

Really would like this fixed since I prefer to use firefox's password manager.

Asked by ImplierOfThings 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot manage addresses

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addre… (read more)

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addresses similar to managing cards.

Asked by Richard 1 year ago

Last reply by qxyz123 1 year ago

  • Archived

Firefox forgets logins since iOS 16.

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347 There were comments made on the Github, but so far, no updates… (read more)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Asked by Laurens 1 year ago

Last reply by Paul 1 year ago

  • Archived

Report of password saving issue on Firefox mobile browser

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like… (read more)

I hope this message finds you well. I am writing to report an issue that I have been experiencing since updating my Firefox mobile browser. Whenever I visit websites like "https://adsl.tci.ir/panel/" that have stored passwords, the password field appears empty after selecting the saved password.

I have tried clearing my cache and disabling any add-ons, but the issue persists. I would greatly appreciate any assistance or guidance you can provide to resolve this issue.

Thank you for your time and attention.

Best regards,

Asked by MoshiR 1 year ago

Last reply by Paul 9 months ago

Using AutoFill Firefox Passwords

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen rea… (read more)

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

Asked by tigerdg 2 months ago

Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (read more)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 1 month ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 9 months ago

Last reply by Dropa 9 months ago

  • Archived

"Suggested logins" doesn't work anymore

Hi, since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem? It … (read more)

Hi,

since a few days many logon sites were not filled with selected entries from "Suggested logins". Is this a known bug or does anybody else have the same problem?

It occured on Firefox 111.1.0 (maybe earlier) but also on current nightly 113.0a1 .

Any idea?

Regards

Thomas

Asked by t.mueller71 1 year ago

Last reply by Paul 9 months ago

  • Archived

auto login

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my a… (read more)

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my account sync for a long time a it is just happening recently. how can i fix it. thank you in advance

Asked by amirhossin.s2013 1 year ago

Last reply by Paul 9 months ago

  • Archived

Auto Insert Login Details

Ive come back to firefox for android after a year of using other browser,bbut there is no setting i can find. 1, i visit a login page The page has the username but the p… (read more)

Ive come back to firefox for android after a year of using other browser,bbut there is no setting i can find.

1, i visit a login page The page has the username but the password field is blank.

2, i select the link at bottom tbat says passwords.

3, a list pops up, and one of the listed items is to pick a saved password.

4, i pick the saved password, then all the urls are in the background while a thumprint security check is showing.

5, i put my thumb on the screen and now it lets me see all the saved passwords.

6, i select the correct url whos password is the right one.

7, it returns back to the original login page BLANK

It seams to me auto fill is switched on, but its not working, or the thumbnail security is blacking the transfer.

So ive deleted the url and password saved, there was only one, then ive gone to the login page and typed in the username and password, enter. Firefox asks if i wish to save the logon details, i do

But each time i go to the login page the password is blank?

I should add the url is a link to my network drives, so its an ip address like 192.168.x.xx

So ehy is android firefox no longer inserting the details, its the latest version, ive also cleared cache both, and it losds firefox as if its the first time i ran it. I set everything up to what i want, auto login is on.

I sign in with my account and sync brings back my desktop bookmarks saved logins etc.

Still there is only one url saved, ive seen this happen sometimes when thete is 2 saved logins for same url, but right now there is only one saved bookmark, and only one saved user name and password.

Anything i can do, or back to the browser i was using. Ive used the new android fitefox ever since it updated to the new one, most of the time it sat ln my phone unused, so i made sure jt had no update.

Sorry this is long, but ill be told to make sure the suto fill or auto login is on. Ive been through sll its settings.

Thanks

John

Asked by John 1 year ago

Last reply by Paul 1 year ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 9 months ago

  • Archived

Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (read more)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 1 year ago

Last reply by Paul 9 months ago