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  • Archived

Change gmail password on Thunderbird

I needed to change my gmail password. I went to Saved Passwords and changed the password on the account--I id'd the account by old password. However, I'm still getting t… (read more)

I needed to change my gmail password. I went to Saved Passwords and changed the password on the account--I id'd the account by old password. However, I'm still getting the error message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

The account was not an oauth account which has a password I don't recognize. Also, the associate smtp record has a different password.

How do I change the password? Do I need to change the smtp password also?

thanks carol

Asked by calsea 9 months ago

Last reply by JEBwebs 5 months ago

  • Archived

Messages will not open after clicking them in Win-10 notification area.

Greetings, New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the messa… (read more)

Greetings,

New incoming message alerts show up in the Win-10’s notification area, as usual, & as expected. But clicking on the message notification clears the message from the notification area instead of opening the message in Thunderbird (as it used to), ever since updating to v115.0.1 (64-bit).

Thanks, Greg

Asked by Big G 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

Search does not work in TB 115.0.1 with CardBook enabled

When Cardbook is enabled, the search (CTRL+K) lists results, but when I click on any individual search result there is just a blank tab. It works fine if Cardbook is disa… (read more)

When Cardbook is enabled, the search (CTRL+K) lists results, but when I click on any individual search result there is just a blank tab. It works fine if Cardbook is disabled.

Asked by mail1790 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

google account, yubi key and thunderbird

I'm trying to get my google account working in thunderbird, but when i try to log in i would need to use my yubikey when I put it on and try to use it, it says "Chrome ex… (read more)

I'm trying to get my google account working in thunderbird, but when i try to log in i would need to use my yubikey when I put it on and try to use it, it says "Chrome extention not found" there is a link to install it, but this link is a 404.

I'm on osx 13.4.1 and thunderbird version is 15.0.1 (64-bit)

Asked by gorhgorh 9 months ago

Last reply by pam.distasio 9 months ago

  • Archived

Compressing/resizing images in received emails

I often get emails from people that don't know how to compress/resize images. This leads to 10+MB emails. Is there a way to shrink the images after the emails come in? I … (read more)

I often get emails from people that don't know how to compress/resize images. This leads to 10+MB emails. Is there a way to shrink the images after the emails come in? I know I can delete the image if it's attached, but that's not a great solution.

Asked by seedsca 9 months ago

Last reply by Toad-Hall 9 months ago

  • Archived

I cant send emails. Every time a pop up pops up with an error message that says "this account is locked out because of abusive behavior" and I get it on all my emails! Please help.

I cant send emails. Every time a pop up pops up with an error message that says "this account is locked out because of abusive behavior" and I get it on all my emails! Pl… (read more)

I cant send emails. Every time a pop up pops up with an error message that says "this account is locked out because of abusive behavior" and I get it on all my emails! Please help. I receive just fine but when I reply this error pops up. It has never happened before. So any help will be appreciated. :)

Asked by JohanAnderson 9 months ago

Last reply by christ1 9 months ago

  • Archived

images pasted into new email too big

I try to paste an image into a new email. The new image is 50% bigger than the original. This is a new problem which showed up two weeks ago. I can paste that same imag… (read more)

I try to paste an image into a new email. The new image is 50% bigger than the original. This is a new problem which showed up two weeks ago. I can paste that same image in Word, text file, etc., and the size is correct. Using TB 115.0.1 (64 Bit)

Thanks, Jerry

Asked by HarryJarr 9 months ago

Last reply by Matt 9 months ago

  • Archived

I've forgotten my password to my Thunderbird account and it was created around 10 years ago.

My account was set up maybe 10 years ago, which I presume was before authenticators and password managers were used in the app. With a recent PC switch I have forgotten t… (read more)

My account was set up maybe 10 years ago, which I presume was before authenticators and password managers were used in the app. With a recent PC switch I have forgotten the password. I've looked everywhere for an easier way to contact you through e-mail, chat or through calls but posting a thread and hoping you see my post looks to be the only way to reach your support. I can of course describe my inbox, saved messages, etc. I know my father went through the same process and actually went about calling you to get his thunderbird account fixed but this was a few years ago, so if anyone knows of a better way of contacting them other than this post I would appreciate the help.

Asked by Beanman23 9 months ago

Last reply by christ1 9 months ago

  • Archived

unlink from gmail

A long time ago my Gmail account was set up to route through my Plusnet email account so that all emails arrived together on Thunderbird. I have now set up for the Gmail … (read more)

A long time ago my Gmail account was set up to route through my Plusnet email account so that all emails arrived together on Thunderbird. I have now set up for the Gmail emails to arrive directly in Thunderbird which means that any Gmail email is received twice. How do I disconnect the Gmails being routed through the Plusmail account without stopping the Plusnet emails arriving directly from them.

Asked by mail1792 9 months ago

Last reply by david 9 months ago

  • Archived

Can't send emails.

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to… (read more)

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to send emails for a week.

Asked by Jamesrsamec41 9 months ago

Last reply by david 9 months ago

  • Archived

Sned mail to multiple adresses (50+)

Hello, I have a task where I need to send similar important mails to 50+ comapnies. The mail will ask for important information from these companies. Therefore It cannot… (read more)

Hello,

I have a task where I need to send similar important mails to 50+ comapnies. The mail will ask for important information from these companies. Therefore It cannot look like a mass mail. These companies all have been in contact with us before and we are in process of buying something from them. This is not an attemt to spam or scam anyone.

How can I manage sendeing 50 or more similar mails to an excel list of mail adresses? (maybe even with a text adressing a certain person) How can i prevent ending up in the spam folder? I also do not want to send it as BC to everyone.

Is there a built in feature like this? Or is there a way to add emails from an excel sheet to the adress book and then send to everyone in the adress book?

Regards

Asked by Dire_tissima 9 months ago

Last reply by david 9 months ago

  • Archived

Email account does not send from my iphone and does not receive emails on my computer.

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from m… (read more)

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from my phone account. When I try to send emails from my phone the email bounces to my outbox where it sits and I get a message that says "Cannot Send Mail The sender address was invalid" I think something was off in the initial setup because this problem has persisted from the beginning however I cannot figure out how to fix it. Need help please so that email sends and receives from either location: computer or iphone.

Asked by editor33 9 months ago

Last reply by david 9 months ago

  • Archived

Email Quota

Hve recived this Mail Quota Notification For "[email]@travhotec.com.au". [email]@travhotec.com.au" Your Mail Quota is almost full. To continue using your mail, follow the… (read more)

Hve recived this Mail Quota Notification For "[email]@travhotec.com.au". [email]@travhotec.com.au" Your Mail Quota is almost full. To continue using your mail, follow the URL below to upgrade your quota to 25GB free!

CLICK TO UPGRADE MAIL QUOTA

Note: If mail quota is exceeded, your mailbox will be deactivated and all data permanently deleted. This Email was sent to "[email]@travhotec.com.au"

The system generated this notice from travhotec.com.au. Copyright© 2023 cPanel, LLC.

Asked by trav2 9 months ago

Last reply by david 9 months ago

  • Archived

Minimum Ubuntu Version For Thunderbird 115

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS. And by the way, when are you planning to make it available on APT? … (read more)

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS.

And by the way, when are you planning to make it available on APT?

Thanks, Tal Sabadia

Asked by sabadiatal 9 months ago

Last reply by Wayne Mery 9 months ago