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  • Archived

IOS Firefox app update - lost previous session

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the … (read more)

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Asked by Ace 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefo… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 1 year ago

Last reply by louish3 1 year ago

  • Archived

Lost all open tabs on iOS

I’m devastated. Please tell me how to recover all the tabs I lost. I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with … (read more)

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Asked by speakdontspeak 1 year ago

Last reply by Ralo 1 year ago

Links from Google search open blank tab (about:blank)

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" work… (read more)

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

Asked by mopperle 1 month ago

Last reply by Infinity__ 1 month ago

  • Archived

Firefox IOS App - Looses Current Page all the time ofter reverting to a eirlier page

I use Fire fox on my ipda to read books (web published manga and light novels) ever since the release of latest version (that has the "New screen") it looses the page I a… (read more)

I use Fire fox on my ipda to read books (web published manga and light novels) ever since the release of latest version (that has the "New screen") it looses the page I am up to and often revers to a random previous page. for the past 4 year plus I have had numerous (30+) tabs opened to web sites on the current page I am up to in given web sites. this worked almost flawlessly until you change the home screen. The Version I have installed A.T.M. is 113.1(30885) The "New screen" I am referring to has the titles Firebox Browser,Jump Back In, and Recently Saved. If this Screen shows up after moving away from Firefox for a random time (some time short some times long) instead of showing what the tab had on it. if it shows the new screen and I pull down to refresh the screen I may get the web site I had before but it will not be the latest page I was on. I have taken to book marking the latest page I am on since Firefox has become so unreliable. I am also only running 10 tabs because as I loose the sites that I have been reading for years I have been book marking them and closing. I am at the point where I will be moving away from firefox on the iOS devices as Safari, Chrome, and iCab Mobile are more reliable and do not loose my tabs current web page. attached is an example of a page I was reading yesterday and returned to it day, I book marked it. note the chapter numbers. please note the version number of iOS and Firefox have changed a number of times since I notices this fault/bug my device it set to autoupdate.

Asked by Solus Venator 11 months ago

Last reply by Paul 11 months ago

  • Archived

lost all tabs

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close th… (read more)

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Asked by alucard_564 1 year ago

Last reply by Serena Beena 1 year ago

  • Archived

Firefox did not update but when I opened it on my phone all of my tabs were gone and there was no previous session available.

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tab… (read more)

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tabs are not on my history anymore like they did not exist. And it's acting on my computer like it was never a synced device so I have absolutely nothing of anything I had on my phone it is all gone and can not find anything I did on my phone on my synced laptop.

Asked by Isa 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

All phone history and tab history on phone gone! Tabs open in firefox on iphone plus all phone history gone after using tab pickup for just one tab.

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I ha… (read more)

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I happened to tap on 'pick up tab' from my laptop in order to work on something from my phone for the forst time. This looks like a new feature that I didnt notice before. It opened that tab but immediately closed all of those tabs I had kept opened. It also deleted and overwrote all of my iphone history, so that everything exactly matches my laptop. If I go in my iphone's firefox history it does not show those old tabs under recently closed tabs! I can't find those anywhere. Help! Had I known it would do this I would have made sure to save the tabs and history somehow! How can I get my iphone tabs and history back?? Thank you

Asked by joannehhsieh 1 year ago

Last reply by AzZA 1 year ago

  • Archived

I had a couple dozen tabs open on Firefox on my iPhone, and about half disappeared

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ag… (read more)

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Asked by Ginger Flame 9 months ago

Last reply by Paul 9 months ago

  • Archived

page refreshes upon switching apps

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check throug… (read more)

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check through your notes.

Upon finding the necessary info you switch back to firefox only for the page to refresh itself and for you to lose all your previous progress. Why???

I've also encountered this when paying for an item and i need to confirm the payment through my banking app. i go to the app, confirm the payment, switch back to firefox and the page refreshes and i have to start over!

Is it just me? Please fix this. It's the one thing that sucks about this otherwise great browser.

Asked by josh70 1 year ago

Last reply by Kris Houston 11 months ago

  • Archived

why can't open new tab..

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can … (read more)

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can be done or are we just out of luck now when using Firefox also what happen to the search bar is that gone forever as well. I really liked firefoxbut looks like have to find omitting else that wil work for my needs. Finally, is the menu bar gone as well. Please advise and answer all questions ty

Michelle

Asked by appnsoftwarepc 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox not function properly after recent update iPhone 12 mini

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active. Also,… (read more)

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Asked by ryver.stix 10 months ago

Last reply by fillips 9 months ago

  • Archived

Deleting tabs takes long , freezes and/or crashes the app

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up … (read more)

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Asked by superial 11 months ago

Last reply by Paul 11 months ago

  • Archived

Audio keeps playing in Firefox iOS even without any tabs open

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I … (read more)

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

Asked by gearjm 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 8 months ago

Last reply by Paul 8 months ago

  • Archived

Open new tab in Firefox Focus Android

How can I open a blank new tab in Firefox Focus browser on Android. The only option now seems to be to press and hold a link in the existing webpage and to select Open l… (read more)

How can I open a blank new tab in Firefox Focus browser on Android. The only option now seems to be to press and hold a link in the existing webpage and to select Open link in private tab? Thank you

Asked by martinf3g 1 year ago

Last reply by Paul 1 year ago