All Products Support Forum

I need to protect several people who do not need to have their day FUBAR'ed by this corrupt version.

Heck, I need my installation to be rolled back to existing stable.

It's currently unusable.

Can I roll back from version 115.3.1 to the previous version? I don't not like this new version at all. Surely an email client should be what it says, a means to receive, send and organise emails. I don't need 'chats' calendars or any other gizmo's.

Please just give us an email client that is the best, like it used to be.

Ever since the update to 115.8 I have not been able to send emails to a hospital since it Quaranteens emails at the server lever sent from thunderbird and they are not received by the recipient. I have downgraded to version 102.15.1 and the emails go through

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

Mozilla has done it again. They seem to be on a mission to ruin their programs. I have already switched away from FireFox, and now I will have to switch away from Thunderbird if I can't downgrade.

I foolishly upgraded to 115.5.1. The new interface is more cluttered and takes up about 30% more space than the old interface. The bar at the top is wider, the bar between the email list and the email contents is wider. The side bar on the left which lists the folders is wider. And all this is happening even though I have "density" set to maximum. Furthermore, my favorite add-on is suddenly no longer working and I can't find a way to restart it.

What I need is this:

• Please tell me which version prior to 115.5.1 is the most stable and doesn't have any of the interface changes that 115.5.1 has. (How do I find out the number of the last version I was using?)

• Please give me detailed instructions on how to download such version and downgrade. I am NOT a computer person and I need clear instructions.

Thank you.

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in Views that will give me the old look and feel? Is there a skin I can download. If I cannot I will leave TB after decades of use even if I have to go back to (shudder) Outlook.

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)?

For my last update (yum update -y) I got Thunderbird 115 which has lots of problems.

If I try “yum downgrade thunderbird”, I get the error: Last metadata expiration check: 3:43:41 ago on Tue 14 Nov 2023 04:57:52 PM EST. Package thunderbird of lowest version already installed, cannot downgrade it. Dependencies resolve

I downloaded: https://archive.mozilla.org/pub/thunderbird/releases/102.9.1/linux-x86_64/en-US/thunderbird-102.9.1.tar.bz2 but when I unzip and click the thunderbird icon, Thunderbird doesn’t pick up my Thunderbird profile. I saw some windows downgrade tutorial that said to delete compatibility.ini from profile but when I deleted compatibility.ini Thunderbird still doesn’t pick my profile.

I do not like Thunderbird version 115, and I want to migrate back to version 102.15.0, where can I get a download of 102.15.0 - or is there an automatic removal to go back to the previous version

I just downloaded the update (115.4.1), which has caused all kinds of problems. I can no longer automatically connect with my server, the typefaces have changed in my inbox, there are no longer 'get messages', 'reply', 'forward', 'write' buttons, etc. Can I simply remove this update? Thanks.

I have been using Thunderbird like Forever. Just downloaded for my new computer (Windows 11). Version 115.3.2 I HATE this new format. I have read other complaints about this with the question How Can I Get The Old Format Back? That question is never answered. I want the main space back on the majority of the screen. Now the majority of the screen is taken up with a list of messages with only a small box on the right for the actual message. I Hate This. If I can't get back to the old format I will probably have to go to some other e-mail program, and my donations will go with me!!!

Numerous users of Thunderbird have expressed their total dissatisfaction with the recent upgrade, especially the new font and layout in the email lists. Why has the Mozilla team ignored requests to return to the previous load to restore the font and list displays? Do you expect users to support your product when they totally do not like the new version?

Thunderbird 115 forcefully migrated my older profile and did NOT leave a way to go back?

That is NOT the way to do this.

You need create a NEW profile for the NEW version and LEAVE THE OLD PROFILE ALONE!

You must also have an alert, and explain the process, transparently giving the owner of decades of e-mail the opportunity to safely upgrade AND have the opportunity migrate back if they so desire.

How DARE Mozilla treat users and their data so casually.

This is NOT the way to do this.

Currently FURIOUS that this trusted tool has left me NO way to downgrade back to 112 except to rebuild my profile (and all the various e-mail accounts) from fucking scratch.

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going to the view menu. My two Outlook inboxes are sorted at the bottom of my list of favorites and they cannot be moved up with my other inboxes. I had no problems with the previous version. How can I get and reinstall that version?

Thunderbird recently updated to 115.4.1 (64-bit) for my Windows computer

I HATE IT, I can't find anything. I can't have it get email for a specific email address (I have 9 different email addresses that I manage for me, mom, dad, hubby and kids)

I need to be able to see them like before

I also want to get rid of the the emails being grouped together from 1 specific person I want them all separate

How can I roll this version back, how do I "ungroup" the emails ?

Thanks Tina Keeling

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????