All Products Support Forum

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Yesterday (6/30), on my Mac, a notification appeared with an "invitation" to try/get Firefox Focus for Mac. Before I could get to it it "went away." How can I follow up on this?

Is there any means to add an option to disable JavaScript in Firefox Focus? This browser has been my go-to / default browser for years on iOS, but lately it has become more difficult to use because websites wait several seconds or wait until I’ve scrolled halfway through a page before blasting a huge window up on the screen asking/demanding/requesting I sign in or agree to their (not so private) privacy policy. Even if I get by that, it seems to refresh the page and I lose where I was.

I’ve found Safari obviates this issue when I leave JavaScript off. I don’t really want to shift entirely to safari, but websites have made using Firefox Focus a bit less useful because of those pop-up windows.

I primarily use Tor Browser or Firefox with uBlock Origin (JavaScript disabled) on my regular computers and happily have few issues using the internet.

I notice that there’s a long tracking code connected to my browser should it be. https://mail.yahoo.com/m/folders/1?guce_referrer=aHR0cHM6Ly9sb2dpbi55YWhvby5jb20v&guce_referrer_sig=AQAAACNyIcQqlcP7MB8I_lWWn4Aj4m7n6rramn4-2qMcIJWltKxBGrIa7GZk4-BBJmZVIYfYSetDffQoBcnib4xG5r2C-07ZZoetgK42OxKH2po6ApTE1acMstXERlGD3FP1-bgpC9JKUlCr0qAeP8lPbbghC7ECwg37kKBBk1d16BKc&.src=ym&reason=mobile

Copy and paste

I would like to no longer use Firefox focus on my iPhone. How do I delete it from my App Library?

It doesn’t have proper internet accountability software built in.

To day 07.09.2023 at 12 Mid Day electricity went down. I was in the process of buying via internet at my PC the" enhanced tucking protection shield of Firefox. , I was several times over the past month reminded that it EXPIRED and needs renewal I gave details of my credit card, but am not sure if the transaction got completed. Because afterwards I could not find any trace of this transactipn at my PC and at my Firefox account, I am questioning ,if it was legal ?. Why is the " enhanced trucking protection " at present NOT LISTED between Furefox's products? please clarify.

Was it a legal transaction or a scam ? Was it completed or abounded ?

Please help to entangle these issues

Hello,

I am having the hardest time trying to add a bookmark in firefox focus for ios. I have done it in the past and somehow that option can no longer be found and the three dots are missing from the top of the window. How could something so essential and common be so difficult to find? Am I just missing something so obvious??? Bottom context menu does not have it, holding down menu on page does not work, three dots are missing. There are no other menus which would provide actions. I am really struggling with how difficult it is.

Thank you.

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone.

I'm running iOS 16.6 currently, and Focus 119.0 (17290).

I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page.

Is anyone else having this problem, and do you have any suggestions for fixing it?

Thanks very much!

Will a mozilla tech install the vpn for me? (I'm not very good at the tech) I have windows10 and use Firefox. Assume Focus is an up grade to firefox. Does it offset the need for a vpn?

In choosing a search engine, I found out from the directions on Firefox focus how to add them. But when they gave the string for Wikipedia, it did not work. I was wondering if any knew the accurate one and also is there a webpage that gives search strings for many apps or web pages? When I did a search under “Wikipedia Search Engine String”, I didn’t see a web page that offered it and I couldn’t find it on the Wikipedia site. If someone doesn’t mind, can you give me the directions on how to find them? I would be very grateful.

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notification Center). Iphone X, FFF 108.0.

I've just turned on both SendUsageData and Studies switchers to help you to dig in (if that helps).

Cheers,

HI IM A COMPLETE NOVICE ,I RECENTLY SIGNED UP TO FIREFOX V P N BY ANUAL SUBSCRIPTION, BUT IM WORRIED DAILY NOT KNOWING WHETHER MY VPN IS SWITCHED ON AS IM PLAGUED ALL THE TIME FROM WIN 10 TRYING TO USURP ME TO THERE BROWSERS ECT, IM SORRY I DONT LIKE THERE BING BROWSER, SO HOW DO I CHECK AND VISUALLY HNOW IF MY FIREFOX N P N IS ON OR SWITCHED OFF BY WINDOWS 10 TRYING TO CON ME, PLEASE ADVISE REGARDS WILLIAM