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Unable To Connect

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge… (read more)

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge). Firefox is my first download on every new device and my go to even on my iPad.

I've been getting this error message lately and I don't know what to make of it. My saved tabs are working normally (email, work, streaming entertainment). This automatically comes out on ever new start / re-start (Firefox is my default) on separate tab but I am not opening any new website. It's been 2-3 days. At first I didn't mind it but its consistently happening and not just a one time thing. I already cleared my cache data. I've also ran a scan and it's come up clean (I have a paid BitDefender subscription). It's also not the local ip of my machine.

So any help would be great as I really don't want to leak any personal data or have any viruses.

Thank you for your time!

Asked by leoandrewa 2 days ago

Last reply by zeroknight 58 minutes ago

Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (read more)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 8 hours ago

Last reply by zeroknight 2 hours ago

Google search results page

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I sea… (read more)

Hi, I'm having issues with my Google search results page. It used to be very clean looking and mainly only showing the results of whatever I searched. Today though, I searched something and now the Google results are first showing Reddit answers, what others have asked, discussions and forums, what others have searched, short videos, etc. I have to scroll really far down just to get some normal search results. How can I fix this? Call me old school but I want the classic version back. Please help, I don't want to switch browsers. I've been using Firefox nearly since it's launch, since StumbleUpon days. Yeah!!! If you know, you know. Thanks!

Asked by alison0997 11 hours ago

403 and 404 errors on firefox started 4.29.24

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/p… (read more)

Starting yesterday firefox, no recent updates etc, gives a 403 error for several large corporate sites and 404 page not found for most paypal payment pages. These sites/pages work fine with Chrome. There were no changes by by myself to my firefox installation, not any antivirus changes.

Within the last hour today everything is working properly. What is going on? jn

Asked by buy21 17 hours ago

Firefox android, crash wiped out numerous tabs, no restore session in sight or in history

Using Samsung S22 Ultra. Had probably 100+ tabs open, and as I was browsing a site, suddenly Firefox crashed, and on re-opening the app, all the tabs are gone, some datin… (read more)

Using Samsung S22 Ultra. Had probably 100+ tabs open, and as I was browsing a site, suddenly Firefox crashed, and on re-opening the app, all the tabs are gone, some dating back to months ago.

Unfortunately I wasn't aware of the tab saving add-ons until after the fact, but still, the fact that there's no "restore previous session" on mobile is extremely irritating, and history only goes so far. Why is this a thing? I can't believe this

Asked by Denny Nguyen 19 hours ago

Firefox crashed or was blocked by MS. Now all of my bookmarks and cookies are gone.

When I went to start firefox today on my MS Windows computer, I got a file error message saying pathway was corrupted (or something like that) and then the firefox app di… (read more)

When I went to start firefox today on my MS Windows computer, I got a file error message saying pathway was corrupted (or something like that) and then the firefox app disappeared from my pinned toolbar. When I went and reinstalled it, all of my saved bookmarks and passwords were gone. How do I get them back?

Asked by mfoxaspen 1 day ago

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (read more)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion 1 day ago

Last reply by cor-el 1 day ago

setting up Firefox on reset computer

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my … (read more)

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Asked by Bobg 1 day ago

Last reply by cor-el 1 day ago

Firefox print to PDF now inserts huge numbers of blank pages in the pdf at random places

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are ins… (read more)

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Asked by argnotagain 1 week ago

Last reply by markwarner22 1 day ago

I am stuck on "Widevine Content Decryption Module provided by Google Inc. will be installed shortly"

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google c… (read more)

I'm trying to watch videos on Disney plus and Amazon prime. I can't get them to work. I tried various tutorials but many were irrelevant because they referred to google chrome which I don't even have. I tried checking and unchecking the enable DRM checkbox. Widevine never seems to update. I do not know how to install in manually.

Asked by Terra Jones 2 days ago

Last reply by zeroknight 1 day ago

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac ?

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ? The pulldown-menus don't persist, long-enough to click-upon a selec… (read more)

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

Asked by rsblanchard 1 day ago

Last reply by zeroknight 1 day ago

an unknown source is stealing info from apps that they download that i cannot get rid of.

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cann… (read more)

There is a serious problem. Some entity is downloading apps on my phone that are tracking me and stealing information off of my phone and they have made it so that I cannot delete the apps and they came put in a plain van and ran cables from our internet box outside to the other box and ever since then they have had access to our wireless internet, our Apple t.v, our computers and our phones and I have tried to factory reset my phone but they just download the same apps over again and it messes my phone up again. That is the problem.

Asked by Ag.millsy351088 2 days ago

Last reply by Paul 2 days ago

Firefox not responding

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not respond… (read more)

I am trying to log on to my account at SketchUp. At the login page i hit get started and a black page come up except in the top left corner is typed "Firefox not responding" the page hangs a few moments then it takes me back to SketchUp login. I have not had any recent updates done or required since last logged in and that was yesterday all worked well.

Asked by gobatt 3 days ago

Last reply by zeroknight 2 days ago

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 3 days ago

Last reply by Paul 2 days ago