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Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (read more)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Thunderbird Update from 102 to 115

I had Thunderbird automatically upgraded to 115. Since then I only see the new emails, all folders and emails from September 12th, 2023 have disappeared. Unfortunately, t… (read more)

I had Thunderbird automatically upgraded to 115. Since then I only see the new emails, all folders and emails from September 12th, 2023 have disappeared. Unfortunately, the restore command doesn't help with MozBackup either; it is executed but with no result. Please describe to me step by step how I can restore the folders and emails.

In this folder: C:\Users\kschl\AppData\Roaming\Thunderbird is just an old profile. Therefore, I wanted to use a backup via MozBackup to restore all data, unfortunately this doesn't work. An initial comparison of the newly created profile also shows the folders, but they are not displayed in Thunderbird - there is an incorrect setting.

Please describe this to me step by step, including in which directory I should store the backup in the future.

Asked by k.schlereth 7 months ago

Last reply by Toad-Hall 7 months ago

  • Archived

Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (read more)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 11 months ago

Last reply by TyDraniu 11 months ago

Cannot open email attachments

For past 24 hours only, I have been unable to open email attachments. v115.7.0, however last update was 31/01 and has worked perfectly until now. Still use Windows 10. D… (read more)

For past 24 hours only, I have been unable to open email attachments. v115.7.0, however last update was 31/01 and has worked perfectly until now. Still use Windows 10.

Double clicking on attachments does nothing, other than popup software option for formats without specified defaults. Either way, no indication that attachment is opening.

"Save as" is saving attachment document to target folder, however trying to open these errors, suggesting document is corrupted or in incorrect format.

Have tried restarting system to no effect; likewise error continuing in troubleshoot mode. Cannot see any obvious settings that would impact this, nor have I consciously altered any of these.

I'm certain this may be an easy fix, or my own error, but this is eluding me.

Asked by gm41 2 months ago

Last reply by Alexander Thomas 2 months ago

  • Archived

Videos in Firefox on Adroid are not playing

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the cas… (read more)

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance

Asked by AnyAnom 1 year ago

Last reply by Claudiu 1 year ago

  • Archived

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (read more)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Thunderbird: Sending of the message failed.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refus… (read more)

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What can I do?

Asked by Žan Kogovšek 5 months ago

Last reply by Bogomil Shopov - Бого 5 months ago

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (read more)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 3 weeks ago

Last reply by ixian 3 weeks ago

  • Archived

Thunderbird crashes when we are sending email from Sage ERP software - error code bp-cfdfe3a3-9c4d-487d-9a10-e59510230413

Good morning My client uses Thunderbird as the default mail client. I have setup SMTP in the Sage ERP system as the email configuration. If we send email from Sage, Thu… (read more)

Good morning

My client uses Thunderbird as the default mail client. I have setup SMTP in the Sage ERP system as the email configuration.

If we send email from Sage, Thunderbird crashes, however, the email does send though. If we reopen Thunderbird, it continues to work, but crashes again, once an email is sent from Sage. Error code: bp-cfdfe3a3-9c4d-487d-9a10-e59510230413

What could cause this and do you have any possible solutions?

Kind regards Maritza [removed phone# from public forum]

Asked by accounts190 1 year ago

Last reply by Wayne Mery 5 months ago

"sending of the message failed" when gpg signing. Debian/Thunderbird

When trying to sign messages with thunderbir on debian mails won't deliver. If they are not signed, it will send smoothly even if they are encrypted. ~$ lsb_release -… (read more)

When trying to sign messages with thunderbir on debian mails won't deliver.

If they are not signed, it will send smoothly even if they are encrypted.

~$ lsb_release -a

No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie

~$ dpkg -l |grep thunderbird

ii thunderbird 1:115.7.0-1 amd64 mail/news client with RSS, chat and integrated spam filter support

~$ dpkg -l |grep gnupg

ii gnupg 2.2.40-1.1 all GNU privacy guard - a free PGP replacement ii gnupg-l10n 2.2.40-1.1 all GNU privacy guard - localization files ii gnupg-utils 2.2.40-1.1+b1 amd64 GNU privacy guard - utility programs

using gnome-desktop-3

~$ dpkg -l |grep pinentry

ii pinentry-curses 1.2.1-3 amd64 curses-based PIN or pass-phrase entry dialog for GnuPG ii pinentry-gnome3 1.2.1-3 amd64 GNOME 3 PIN or pass-phrase entry dialog for GnuPG

Asked by vitrubio.net 2 months ago

Last reply by Kai Engert 2 months ago

  • Archived

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (read more)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 months ago

Last reply by JohnQ Public 7 months ago

  • Archived

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 1 year ago

Last reply by sheepgate 1 year ago

Thunderbird and Spectrum/charter.net

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working… (read more)

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working normally until today. I can still receive emails, but when I send, I get an error message asking for a password: "password required for outgoing SMPT server" Manually entering a password in that error message box doesn't help. Spectrum support is not helpful beyond confirming that my email sends and receives normally as long as I access it on their website. Three clues: 1) Spectrum recently announced "new and improved" email. 2) One customer service person described my email addresses as "legacy". 3) My gmail address sends and receives just fine from Thunderbird as usual. Any insights appreciated! Thanks!

Asked by cdierl 3 months ago

Last reply by david 3 months ago

  • Archived

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago