All Products Support Forum

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.

Hello! I accidentally hit 'K' with a thread selected, and so got a message at the bottom of the screen saying that replies to the thread will not be shown. This is the same situation as in the now-archived question [[Accidentally pressed "K" on an email - can no longer find it|https://support.mozilla.org/bm/questions/1380096]].

I'm now writing because I *was* able to select the option to display ignored threads described in the reply to the question above – so that I can, at least, now see the thread that I accidentally ignored without meaning to. But I'd like to actually fix the problem and un-ignore it.

I've read the support article on Ignoring Threads, but what that article describes – namely applying 'Ignore' to the same thread so that it toggles off to unignore the thread – isn't working. I also tried quitting Thunderbird entirely after doing that and then reopening it, but I can still only see the thread if 'view' is set to still display ignored threads; when I remove that view instruction, the thread disappears again.

Does anyone know if there's something else I should try? Or is this maybe a bug in Thunderbird that needs to be fixed? Thanks so much in advance!

Hello

Please can you urgently help with this issue.

We cant seem to access our Thunderbird email today. !

message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem"

Please advise ?

Many thanks Stavros Kosta

I have purchased the Owl addon so that I can use two Microsoft 365 email addresses in Thunderbird, I have set them both up and they appear in the side panel with my other email addresses but only one of them will send or receive emails. Please could someone supply up to date instructions on how to set two exchange accounts up. Thank you

In version 102.10.1 I can change the font size of the various Thunderbird panes independently. I've used the layout.css.devPixelsPerPx variable in the Config Editor to get the menu, folder index, headings, and other fixed parts of the UI to a reasonable size, but the message pane, reply quote, and other parts of the displayed text are way too large. I've tried to use the font size controls in Settings to adjust them, but with little luck.

So, what I would like to see is a concise table showing each font size parameter and exactly which panes and text it applies to. Or, I would like to see written instructions for making the font size the same for all text appearing in Thunderbird, anywhere in Thunderbird.

Or any other answer that is equivalent to these to help me achieve the same font size throughout Thunderbird.

Note: while I can see that some text is too large, I have not verified that a recipient would see text that is too large, since I'm not certain how to test for this, or how to text for both plain text and formatted text. I prefer to send plain text and receive formatted text, if that is relevant.

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in their original language simply because I can read them and translated versions always have issues. But now firefox (I am on version 119, windows) continues checking (and asking for each language) wether I want something translated. How can I turn translations off completely?

The spell checker is constantly using English (USA) and not English (UK). No matter what I set it to it reverts. I suspect every time there is an update it does this and it is extremely annoying for anyone living this side of the pond (In the UK).

PLEASE can we have English (UK) by default. I notice when you add it to the list of languages in settings the USA version cannot be deleted.

Would be nice if someone from Mozilla could build this into the browser, so users can easily change their Time Zone.

( Timezone Difference: The time zone of your browser is UTC while your request IP location timezone is different. )

Currently have privacy.resistFingerprinting on which is giving website the UTC time zone. How do I change this without disabling the setting.

Can I go into About:Config and add a new timezone?? that the Javascript request will find.

Hi, my proxy configuration settings got selected to No proxy and I'm unable to update it to auto proxy/manual proxy configuration settings as you can see in the below image, the pop got disabled and unable to select other options.

Steps to replicate 1.open fire fox browser 2.click on settings 3.select general >> Network settings 4.Click on settings

Actual result: unable to edit the proxy configuration settings got selected to no proxy and editing is disabled

Expected result: should allow user to select the below configuration options i. Auto detect proxy settings for this network ii.use system proxy settings iii.Manual proxy configuration

How do I get rid of keybinds or at least change them it's really annoying when I'm working on stuff and i try to close one tab and then i close the entire window by accident by fat fingering shift.

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.