All Products Support Forum

Thunderbird changed screen view today, and it is a total disaster. Command links are a tiny unrecognizable icons. Is this a bad joke making our lives difficult, or perhaps you want us to leave Thunderbird and search for another email program?!

I tried to customize, but it did not fix anything. If the old well functioning version is no longer available, I will move to another email program.

Really disappointed

After Thunderbird upgrade to Supernova on my Windows desktop, the "Mark as" button on the toolbar no longer toggles the status of the message. This was a really convenient feature.

Is there a way to get the "Mark as" button to work as it did before? If not, is there a way I can revert back to the pre-Supernova Thunderbird? It was a perfect program, but now with the change to the "Mark as" button and with the mouse scroll wheel no longer working (just in Supernova, works fine for everything else in Windows), seems like Thunderbird took steps backwards with Supernova.

(deleted)

(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

Is there any way to limit the storage space in cache2 taken by a particular extension? The Ghostery extension has nearly a gigabyte of storage taken up there on my system and shows no signs of slowing down.

I already have an overall limit on firefox's cache storage allowance. The problem is it's being monopolized by this extension.

Every year in this season Thunderbird ESR(!!!) switches to a new version. Every year the new version is a lot worse of previous. Every year it introduces a lot of cosmetical changes that tha majority of users haven't requested nor approve. You're incompetent developers. You're ignorant men.

This version has changed a setting: I don't want that Thunderbird update itself automatically but you think that you know what it's better for me! You are morons! Regards

     N

Hello and thanks for you replay. I use IMAP From my browser, I deleted an email and it went on my second "Delete" folder, icon rubbish can, but most of my deleted messages go to my "Deleted Messages' icon also rubbish can. Sent an email form my browser, it went in my "Sent" folder, icon Arrow. I adding a snap shot of the browser, here I think lies the problem.

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

   a) I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!!  I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'.  Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day

   b) tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so

   c) the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!!  I used different colours to indicate different responses in a thread -- thereby having an immediate way to see the order of responses.

   d) I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year.  I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder.  Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time. 

   e) 'a picture says a thousand words' -- emojs are so useful in this way, especially when one is tired or can't think of the right words to say.  This feature was taken away years ago, and I wish that TB would bring it back.  The minimal 'yellow faces' are minimal useful.

   I am not techy enough to really understand what you have written below - what is a 'message context menu' and 'mock-ups'.  However, it seems to me that the TB functons (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

   Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

   Blessings

If a female member indicates she wishes to turn messaging off by using "has disabled messaging for now, try sending a like instead!" could a male member please have the option of turning off members who use this option to save time when looking thru profiles please?

I place a copy of Sent emails into "Local Folders/SentCopies" to avoid brief retrieval delays after sending (I use IMAP accounts--Outlook and Gmaill).

Trouble is, my tree display of Local Folders includes Both a "SentCopies" folder and a "Sent" folder (apparently the Account Settings for Local Folders in the past was set for a day to "Sent" for "Place a copy...", before changing to "SentCopies.")

To clean up the tree display and make it less confusing, I would like to remove "Sent" from the Local Folder Display, and see only "SentCopies" in Local Folders, (and continue to see "Sent" and also each account in Unified Folders).

My question: If I use Windows file explorer to delete 2 folders and a file from the Profile/Mail/Local Folders...(the folders "Sent" and "Sent.mosmsgs" and the file "Sent.msf"), will the Unified folders and tree display for Unified and Local folders continue to work normally? Will TB continue to track "Sent" items for both accounts in Unified Folders/Sent, and continue to show and update the "SentCopies" folder in the tree display For Local Folders? And will those deletions remove the usless and confusing folder labeled "Sent" in the Local Folder tree display?

Thank you.

SuperNova is working fine with my two IMAP accounts.