All Products Support Forum

Locking this thread, please continue here: [/questions/1444052]
I had to delete Firefox on my iPhone because links in emails wouldn't open anymore. Yes, it was set for default.

When I re-installed it, the tabs don't close. I hit the X to make a webpage go away and open a new tab. Hit that X when I'm through. Then close an empty Firefox on my phone.

When I reopen Firefox, I get all these little miniature webpages of the tabs I closed. I don't want them. I closed them because I was through. You guys are wasting my time making me close them again and again ...

Please tell me how to set Firefox on my iPhone so that when I open it I get my homepage with shortcuts I have chosen and nothing else.

Thank you, Roxanne

I was a happy camper until V115 stuck its ugly nose into my interface.

Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye strain.

I have tried going to Settings->Language & Appearance->Fonts & Colors->Advance and they will not change.

What am I missing.

I noticed that New Times Roman wasn't available as a font. What gives?

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

After Thunderbird upgrade to Supernova on my Windows desktop, the "Mark as" button on the toolbar no longer toggles the status of the message. This was a really convenient feature.

Is there a way to get the "Mark as" button to work as it did before? If not, is there a way I can revert back to the pre-Supernova Thunderbird? It was a perfect program, but now with the change to the "Mark as" button and with the mouse scroll wheel no longer working (just in Supernova, works fine for everything else in Windows), seems like Thunderbird took steps backwards with Supernova.

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the content for the page. But I'm also not sure if this is necessarily bad or might be affecting SEO.

Does anyone know whether this is detrimental to SEO, and if so, are there any suggestions on what might be causing this to happen in the code?

I am very unhappy with this new Thunderbird update to 115.3.1. Everything being changed is killing my office's productivity. How can I roll back that update to the one before it.

Alternatively, is there any way to make this new update look and act like the previous version. I want all the control buttons back that used to be there.

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

   a) I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!!  I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'.  Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day

   b) tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so

   c) the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!!  I used different colours to indicate different responses in a thread -- thereby having an immediate way to see the order of responses.

   d) I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year.  I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder.  Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time. 

   e) 'a picture says a thousand words' -- emojs are so useful in this way, especially when one is tired or can't think of the right words to say.  This feature was taken away years ago, and I wish that TB would bring it back.  The minimal 'yellow faces' are minimal useful.

   I am not techy enough to really understand what you have written below - what is a 'message context menu' and 'mock-ups'.  However, it seems to me that the TB functons (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

   Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

   Blessings

Hello,

I have requested support for this issue multiple times. Please assist.

Firefox always displayed my website main image until the latest update. Now on any device that uses the Firefox browser my main website homepage image does not display leaving a huge white area on the homepage. This of course is now a major issue that did not exist with this same image before.

Nothing has changed in the programming of my website which is why I need support from your tech and if anything is blocked could Firefox please unblock my main image to show on all Firefox browsers?

Website: https://herlifetherapist.com

I look forward to your quick response.

Thank you

duplicate of /questions/1443809 thread.

I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions ?

Blaine McKearney, [removed email and phone# from public support forum] Calgary, Alberta , Canada .

Hi,

I am a longtime Thunderbird user. I have 3 email accounts that I check via Thunderbird. I am having issues on just one of those accounts since the 115 Supernova update. I see the message "checking inbox for new messages" but they are not downloading. I have ATT email through Yahoo, and I can log into Yahoo Mail (webmail) and see the messages there ... they suddenly are just not downloading to Thunderbird.

I have tried:

compacting folders Thunderbird safe mode Windows safe mode with networking turning my antivirus off temporarily moving all emails in that account Inbox to a backup folder

I'm frustrated and need to download mail - can you please help me?! Thanks!

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the virus is stopping my smaller antiviruses from working properly and keeps switching the VPN off, my apps are important though,I haven't got many left and Google is no help

Locking this thread, please continue here: [/questions/1443259]
We have enabled the "Prevent changing proxy settings" policy from the Group Policy Management Console. However, we've encountered an issue where Firefox browser overrides this policy. It has come to our attention that Firefox is the only browser that allows users to change the default Windows proxy settings directly from the browser itself.

To address this, we want to prevent users from changing proxy settings via Firefox browser as well. Could you please provide guidance on how to disable this feature?

The solution given by cor-el works very well.

Thanks cor-el ! I needed that.

But you won't know it until you access more unique folders than you already have in the list.

For instance, when you access the 8th folder that is different it will be sticky, when you access a 9th that is different it will be sticky. Kind of like a "most recently used" list. You won't see the extras until they happen.

Solution given by Cor-el: There is a pref on the about:config page that defaults to 7 to set the number of entries to show in this list of recently used folders.

- about:config => browser.bookmarks.editDialog.maxRecentFolders = 7
- https://support.mozilla.org/en-US/kb/about-config-editor-firefox 

Original post at: https://support.mozilla.org/en-US/questions/1410392#answer-1574837

Thanks again,

Mike.