All Products Support Forum

I am pleading out for desperate help ever since 2019 my Enterprise and on saints Media group which consisted of close to 100 pages in groups and oh well over a hundred email accounts we're all stolen they're all stolen by big tech meaning Google Facebook Microsoft Sprint and others they've had me for a year I was not able to do anything online they've had me blocked from everything I'm begging for help I swear to God if you go out of my GitHub and I'm saying it's me to group there's several different pages where I'm asking for help on there too when I was able to get on they've changed their stolen everything please help me please I don't know what more to do I've got a bunch of screenshots and screen recordings video recordings but I don't know what's still there because they have access to everything they see everything I do they listen to everything that I do literally everything it is your worst nightmare I've gone through it for 3 years now almost four please help me please I haven't had a phone number since December they stole my phone number. 303821 that number is the confirmation code for that I got for you guys checking to see if I was getting into my email account yes I got them at number but that was not me getting into my email account when you asked

Here are some screenshots is screenshots are in reference to the messages I sent earlier just a little while ago I'm desperately in need of help somehow I don't know how my over 20 you around 20 year Enterprise was stolen in 2019 along with a 2014 Bitcoin actually cryptocoin and my all but entire life I've contacted my local sheriff's department of contacted the governor of Florida I've contacted the FBI I've contacted news channels and not one response

I running Windows11 on a new HP laptop. Out of blue, I am unable to send any picture files attached to my emails. There is no problem sending *.pdf or *.doc files but *.jpg, *gif and *.png files are rejected due to "suspected spam" (is what the messge reads).

I've tried different platforms, e.g., iPhone, and windows laptop, and different email accounts. My email provider, Hughes, tells me it must be the particular files, however it is doubtful that my entire collection of family pictures are somehow now spam. I have scanned my entire hard drive for malware, virus and the usual (Kasperky Plus) and it comes up clean, no issues.

I have disabled the email protection on my email to no affect. Picture files are still rejected.

I have tried two different email accounts; Mozilla Thunderbird and Protonmail. Both accounts will not send the picture file attachments, but as mentioned will send other file attachments.

Any suggestions?

Thunderbird just "upgraded" Now when I open an email --half of the upper part of the page is used to show all info regarding the source of the email. See below How do I get rid of that? Also-- When i try to forward an email the top of the email now shows endless information regarding the source of the email that i am forwarding How do I get that to stop? See below

X-CMAE-Envelope:MS4xfEHR3RU8bj3ltQXltjMUN4ctOKGocyzDNi8d/bZD/GpMfpVDWoayzNXH1fyfLN6kBEdjqRzen3CGZmzGedNCL7TDVAfLcrqXBRQSPfxVD4ptVOTLFpMB hMKDr/FqcTYHboZVlkcI+8OPkd+TR18drutj75BmqhiuCppwFeonlEIfw3fGiGhr2GtPdcDzXoVtP0zjsfY04Gl/YQj6m1abZe/Jo/vMAfPYann3YgNFxi3D IHhsNlZ0/4gyFuG0EnpgECtdaqvFcSO1xoKkDZBJdIgKh4/q+y7RrUSwIVk+RUgK

We will never ask you to call or text a phone number or share personal information'bold text'We will never ask you to call or text a phone number or share personal information

3rd post - it would be nice to get a response. I cannot send emaIL FROM THIS WIN 10 FULLY UPDated APP. The error message as above appears all the time (and does not cancel after 1 hour or whatever). Email can be sent using the same smtp settings from various Android devices. Forum suggestions do not cure the problem.

This, along with all the other annoying glitches within T'bird, seem to be forcing me to abandon using T'bird after many, many years. Shame.

Alan

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

I WISH TO REPORT A PHINE NUMBER I CALLED 20 TIMES...NO ANSWER & 1 TIME THEY PICKED UP AND NOBODY THERE OR NO TALKING...IT YELLS ME THEY ARE TGE ONES HACKING ME...(OR TRYING TO!!!) FIREFOX, I HAVE USED YOU FOR YEARS...(Disabled and fixed income...Other than that I would donate to you!!! You are & have been incredible!!!) [phone number]...this is the number left...THEY TRY TO REPRESENT INSURANCE OUTFIT...BUT NEVER EVER ANSWER PHONE NUMBER CALLED...GRRRR I WANT YOU TO RESEARCH & BUST THEM IF POSSIBLE...TY FOLKS FOR MANY YEARS OF ABSOLUTE GREAT PROTECTION!!! SINCERELY YOURS, SPARKY, BIG SPARKY, DAVID SPARKS, (LATE FOR DINNER)

Thunderbird changed over night, and is VERY jacked up... none of my inboxes have anything in them, and one of my Email addresses and folder don't exist!!! I received a response from my earlier rant

Try the following:

Set this setting:

   'View' > 'Folders' > 'All' 

Then do this:

   Menu icon > Help > More Troubleshooting Information
   Under 'Application Basics' - half way is Profile Folders - click on 'Open Folder' 

window opens showing contents of your profile name folder

   Exit Thunderbird now - this is important 

Scroll down and delete the following files:

   folderCache.json
   folderTree.json
   virtualFolders.dat
   session.json
   xulstore.json 

Click on 'Mail' folder

   delete 'smart mailboxes' folder 

(do not worry if it does not exist - it just means you have never used Unified)

Start Thunderbird.

Please Report back on results.

BUT IM ON A MAC....SO I NEED HELP IN MY SYSTEM TO GET THIS STRAIGHTENED OUT....OR I PREFER TO GO BACK TO THE OLD PLATFORM....THAT WASN'T BROKE!!!

Getting sick of this crap that everything has to have this BLACKNESS crap in it, 13% of the population shoved in everything, You never see Asians, or any other race now, it's always this black crap, everything in now divershittyfied.

After downloading the latest version of Fire Fox I cannot block email senders, delete email, or search thru my email account. I can't send a screen shot as nothing shows. There is no error message. It is just that I cannot use my Yahoo email account like I could before the download so I have had to use Chrome with my Yahoo email in order to function. Do you have any suggestions on what I can do to fix things? Thank you.