All Products Support Forum

My question concerns the portion of the screen that displays the list of new and existing emails. I used to grab the up/down arrow and could shrink that portion down to 4 lines of emails. This allowed me to have a bigger area of the screen for viewing individual emails. Now I can't get it to display less than 8 lines of emails. Help please.

What is going on with the designers of Thunderbird, and Firefox?

There was a time when they had these programs working real well, they were user friendly and intuitive.

Lately, with each release, more and more functionality seems to be push off into "add-ons"

For example, in Thunderbird the "Mark" button toggled the email as read or not and there was a little down arrow to the right I could click with more options.

Now, the little arrow button is still there, but it is always a drop down menu, so to mark a message as read I must make 2 clicks. I asked for help, but got a response to "try these addons"

There have been similar changes to Firefox.

Are the designers getting lazy and relying in third party people to do their work for them? Perhaps the new breed of designers are simply unable to it include working solutions in future versions? Is there a management decree to stop making these programs good, and off load these features to the end user (now I have to spend a lot of time researching a solution, and installing an add on that may or may not do what I want)

Perhaps there is some financial incentive, I guess it saves Mozilla labor costs of they can get volunteer third party people to do their work for them.

Thoughts?

Mark.

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Also those two buttons - "<" & ">" - they occupy extra space. The left one is especially annoying because I expect a "+ new tab" button to be there. I don' want to test/use this new experimental feature, how can I turn this off? Thank you.

Dear Sirs,

I have a common layout for folders. If I create a new folder, Thunderbird 115.10.1 (and previous versions) always uses a different layout. Sometimes I forget to change the layout and when opening the newly created folder I am confused. I find it also annoying to always apply my folder layout to the newly created folders.

Is there any method/setting to define/set the layout for new folders?

Kind regards,

Jens

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?

I want to have an automated task that sorts the incoming mail to separate folders. I have done this easily in Outlook, but Firefox's Thunderbird is different and I haven't figured it out. Any help would be greatly appreciated.

George

I filter messages to move spam to my trash folder. I don't use the spam & junk functions.

I'm on some oddball's list who sends all their spam in bold italics and an uncommon font.

Easy to spot but it's easily 30 a day. I'd love to filter them. I don't see a 'by formatting' option.

Any ideas? Thanks!

Sadly I had to thoroughly uninstall Thunderbird, reinstall and create new mailboxes due to some strange reason. In the past, the inbox would show the email list and, if clicked, a message would show up below a separator line. Now only the list shows up and I have to double click to read it which opens a new window. What a pain!

And yes, I know I can view the message page using F8 but it is on the right side and shorten the other windows.

Is there a way to go back to the view option I had in previously?

My elderly client has enabled a “my tasks” sidebar in Gmail. He does not know how to turn it off. I have searched for an answer and have been unable to find one. Ctrl+B is not helpful and doesn’t bring up a screen where it says sidebar. Please help! He keeps asking about it and I am a caregiver, not a computer technician…

if i search in the firefox bar then google always search "all time" but i want it to search the last 3 year. i have a code for that this: https://www.google.com/search?q=%25s&sca_esv=cd9a55a255ee4ca7&source=lnt&tbs=cdr%3A1%2Ccd_min%3A2022%2Ccd_max%3A&tbm=

but how can i change this in firefox? where i need to put this or how?

I would like to know if I can move my email accounts up or down on my Thunderbird home page. I am phasing out one of my email accounts and I would like to move it from the top of my email account list and position my primary account at the top.

I mistakenly moved a folder into another. It is now a subfolder and I want to move it back. The move command is not working. How do I move a subfolder back to be a primary folder?

I use a MacBook AIr with OS 14.4.1 (Sonoma) and want to add a short cut link to Proton Mail (Free version) that I can put in my MacOS Dock. I am using Firefox 125.03 version.

I used to have a link in my Mac Dock but then I tried the trial of their desktop app-- and when that ended recently, I did not know how to set the Dock link up again. I tried directions for other browsers but they did not help.

'The link I want the short cut to go to is' https://account.proton.me/mail so I can sign right in to check my email.

So I checked Proton's support site for help but it has directions to do this ONLY from Safari and another browser, NOT Firefox.

If you can give me some straightforward directions to add the shortcut to Proton Mail sign in back to my Mac Dock, I would be grateful!

I really enjoy and feel safer using Firefox, by the way! thank you

Howard Mangel

Since I updated to the last Thunderbird version, the messages in my inbox are deleted after one month if I don't "star" them. I don't think I changed any settings? Can somebody help me with this?

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves it on the right hand side. I found a way to change it, using the code .tabbrowser-tab .tab-close-button {

 margin-left: -5px !important;
 margin-right: 2.5px !important;

} Unfortunately, this doesn't change based on the size of the tab, so if I set it to a size that is good for only having 1 tab, it will look bad or be off the screen for the other amounts of tabs. Is there a way to detect the width of the tab or the amount of tabs open and dynamically set the margins based off of this? So I could set it as (width-of-tab)-x and that would always keep the close tab button in the same spot, regardless of tab size. Thanks!

I have inadvertently cc'd a person to a confidential email and not there is no recall option with Thunderbird. This is an option available on all other email providers. How do I recall a message sent in error?

My company has a new name and I need to create a new signature. Now I have a problem: I have almost 200 email templates or drafts. The "old" signature is saved in these emails. I have created the new signature with the new name, but it doesn't seem to update automatically for emails in the templates or drafts folder.

Do you have an idea how I could solve this elegantly without having to edit all 200 mails manually?

Unfortunately, I couldn't find a "search and replace" command.

Many thanks for your help