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  • Archived

Usernames and Passwords Not Syncing Across Devices

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after … (read more)

I am running Ff 114.0.2 on a Windows 11 workstation and Ff mobile on a Samsung Galaxy S20. Syncing is enabled on both devices, but passwords are not syncing, even after manually syncing. Autofill of usernames and passwords works on my workstation, but not on my mobile device, even though that feature is enabled. Sometimes (but not always), I am prompted on my mobile device to unlock Firefox, but after tapping the prompt, nothing happens.

Asked by gendojohn 10 months ago

Last reply by Paul 8 months ago

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Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (read more)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 10 months ago

Last reply by zeroknight 8 months ago

  • Solved
  • Archived

Add shortcut icon on Firefox Home Screen

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, … (read more)

Why is there not a simple means to take a link and pin it as a tile on my home page? I've expanded the number of rows displayed which as an odd history of my browsing, yet the latest links I've visited are not there - meaning the link to the location I would like to pin. Seriously, the entries in the rows (other than previously pinned links) is a hodgepodge. It might be useful if there was some evident logic to the items included. It is disappointing the number of times this question has been posed and the "answer" is to display more rows. Similarly disappointing - an old knowledge base article that says to click the 3 dot icon next to address bar for Firefox on android - would have been handy had such a control appeared in the latest version of Firefox I'm running on my Mac.

Asked by roamingbob 10 months ago

Answered by roamingbob 9 months ago

  • Archived

watch out for ESR update to desktop

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEB… (read more)

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEBSITES.............THIS UPDATE IS BEING FORCE FED TO THE GENERAL USER AND NOT KEPT IN THE ENTERPRISE ENVIRONMENT WHERE IT BELONGS...................I HAD TO RELOAD AND RE-SYNC TO VERSION 114 AFTER INSTALLING VER 115.1. USE WITH EXTREME CAUTION IF IT IS LOADED..............THIS UPDATE IS NOT! TO BE TAKEN LIGHTLY......ITS HAS BUGS AND NOT FULLY TESTED. VLD

Asked by vld75778 8 months ago

Last reply by vld75778 8 months ago

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Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 9 months ago

Last reply by James 8 months ago

  • Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

recover auto generated password

I created an account today and let Firefox generate a password, clicked save and everything seemed normal. but when i went to login on another devise and pulled up the pa… (read more)

I created an account today and let Firefox generate a password, clicked save and everything seemed normal. but when i went to login on another devise and pulled up the password i find is my SSN.

I am baffled how this happened. Why is it not designed it automatically save the created password when creating the password? Why and How did it find and save my SSN? I don't understand how the computer messed that up, I created and saved the password then I gave my information including my SSN to finish creating my account. Then the last step to create the account was to download the app and login on my phone. So I go to my Logins and passwords and find the password it saved was my SSN not the random password it created the account with.

I don't know what to do, probably have to start over if it cannot be recovered. But I want to complain about about Firefox picking out my SSN. Failing to save the password is one thing, But replacing it with my SSN is wrong. And i do not think I made a mistake here when all I did was click two buttons, create password and save password. they popped up one after the other I clicked them both in seconds from one another. My SSN was not on the page at the time, I created and saved the password and gave my SSN in different steps one before the other. I cannot rationalize how this happened.

Asked by abmgjones 9 months ago

Last reply by jimmy.wick90 9 months ago

  • Solved
  • Archived

Firefox ESR deployment with MDT Error: 1618

We use Microsoft MDT for computer deployment. We have been installing the Standard version of Firefox for a long time with no problem. Recently we started using AD GPO Te… (read more)

We use Microsoft MDT for computer deployment. We have been installing the Standard version of Firefox for a long time with no problem. Recently we started using AD GPO Templates to configure firefox. To be able to configure certain settings you need to be running the ESR version. I downloaded the more recent ESR version: 102.12.0esr.msi file.

When deploying machine MDT to install Mozilla firefox I keep getting this error: Application Mozilla Firefox ESR returned an unexpected return code: 1618

This is the only application having issues and this issue only came up since I change the installation file to the ESR version.

This is the install command being used in MDT: msiexec /i "Firefoxesr.msi" /qn /norestart

I am posting here and not with MDT support, as this only started happening when I changed the installation file to the ESR version. Has anybody else had a problem deploying ESR version through MDT? Any help on how to fix?

Asked by Joshua_Calais 9 months ago

Answered by Joshua_Calais 9 months ago

  • Archived

All downloads fail in Firefox only. Not in other browsers

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://w… (read more)

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://www.guidingtech.com/fix-mozilla-firefox-downloads-failing-on-windows/ and I have done all of these; https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The facts Dell 7490 Laptop. Windows 10 Pro 64 bit, version 22H2, OS build 19045.3086, Windows Feature Experience Pack 1000.19041.1000.0

Firefox version 114.0.2 64bit

Possible relevant information. I also encounter an error when starting Firefox that I cannot resolve. XUL Runtime error. I have attempted all the fixes here; https://support.mozilla.org/en-US/questions/1398228

Any help would be greatly appreciated. I love supporting Firefox but I"m not sure how much longer I can use it with this problem.

Thank you, Everyone!

Asked by Andrew 9 months ago

Last reply by Andrew 9 months ago

  • Solved
  • Archived

using Location Services on Mac

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Locati… (read more)

I tried to log in to a website that requires access to my location. I'm using Firefox 114.02 on an iMac running Monterey 12.6.7. I was able to get in to Firefox's Location settings and now have the website listed with "Allow" noted. This was not enough, and for some time I didn't understand why. Then I discovered the Mac's System Preferences' Security and Privacy section, where Location Services are one category under Privacy. Selecting Location Services brings up a list of apps that are allowed to provide location information. For some reason, other browsers are on the list and can be turned on or off, but Firefox is not on the list of apps that can be selected as permitted. Am I missing something here? I can't find any way to add apps to the list so that they can actually be selected. Any advice?

Asked by MrWenger2 9 months ago

Answered by zeroknight 9 months ago

  • Archived

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (read more)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

cmd+` doesn't switch between firefox windows on mac

I've seen in many places that cmd+` should allow me to switch between windows within an app on Mac. For me, it only works in Safari and other native Mac apps. It does not… (read more)

I've seen in many places that cmd+` should allow me to switch between windows within an app on Mac. For me, it only works in Safari and other native Mac apps. It does not work in Firefox. I have the latest Mac OS and the latest version of Firefox. Is there a solution to this? I would LOVE for this shortcut to work, since I'm also a Windows user and it's the closest thing to the Windows window-switching shortcut.

Asked by mcf1731 9 months ago

Last reply by Terry 9 months ago

  • Archived

Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (read more)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How to stop annoying message

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. How… (read more)

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

Asked by groston 9 months ago

Last reply by James 9 months ago

  • Archived

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

While browsing...just curious.

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls… (read more)

When using Firefox browsing, every so often, on the left hand margin of the active window, a half of a black dot protrudes, about half way down the window, and then pulls back to disappear. The whole episode lasts about a second.

Certainly not a big deal. I am just curious as to why that happens. I have also noticed it on the right hand side. I don't know, either, if they happen at the same time.

Thank you for your help.

Asked by gym4jim 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Solved
  • Archived

media keys cannot control any websites on linux

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work o… (read more)

i've tried toggling media.hardwaremediakeys off and pressing the media keys to no avail, they don't seem to have any effect when it's enabled or disabled. the keys work on other applications like VLC media player, though! and I can see that the media is being detected from firefox, too, as it appears in media player widgets i have on my plasma desktop. it seems to be only the physical keys that aren't working, because i can press buttons on the widgets to control media playing in firefox.

Asked by wilr 9 months ago

Answered by wilr 9 months ago

  • Archived

Firefox cannot find Chrome to import bookmarks. Firefox cannot import exported Chrome bookmarks.

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried usin… (read more)

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried using Chrome to export my bookmarks and then using Firefox to import them. Did not work. I tried using Firefox to import from other browsers. It could not find Chrome.

Asked by r.pearson 9 months ago

Last reply by cor-el 9 months ago