All Products Support Forum

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

Running Win 11 Pro with the Firefox - 64 bit - All pupdated per june 9th.

ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't. However I get blocked even viewing my own website: fleksjobbernetvaerket.dk .... and others as well.... It's full of Google add's.

SOLUTION: I searched for how to solve this, but none of it is working, not even re-setting or re-installing Firefox, emptying cache, files and folders. I kinda gave up on this.

Hope you can help.

thanks Knud

I did post this before, and Paul replied (thanks) but he didn't suggest a solution. When I add bookmarks to the Firefox Focus home screen, those icons are cut off, so the label is very difficult to read. If this is a bug then I reported it earlier to Bugzilla, but if it is not a bug then how can I fix it, please? Thank you.

Hello Mozilla Support,

I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears to load correctly on other browsers like Chrome and Edge, but certain elements are not displaying properly on Firefox.

Website Details:

   Main URL: Pokémon Infinite Fusion
   Specific Pages with Issues:
       Pokémon Infinite Fusion Sprite Installer
       Pokémon Infinite Fusion Calculator

What I Tried:

   CSS and JavaScript Debugging: Checked and validated CSS and JavaScript for compatibility issues.
   Browser Cache Clearing: Cleared the cache and cookies in Firefox to ensure it wasn’t a caching issue.
   Add-ons Disabled: Ran Firefox in Safe Mode with all add-ons disabled to see if any extensions were causing the issue.
   Responsive Design Mode: Used Firefox's Responsive Design Mode to check how the site renders on different screen sizes.
   Error Console: Reviewed the Error Console in Firefox to identify any specific errors or warnings.

What I Expected:

I expected that the website would display consistently across all browsers, including Firefox.

What Actually Happened:

Despite my efforts, certain elements on the site, such as images and interactive features, still do not display correctly on Firefox. These issues are not present on other browsers, which suggests a compatibility problem specific to Firefox.

Questions:

   Are there any known compatibility issues between Firefox and certain WordPress themes or plugins that might cause this problem?
   Could there be specific CSS or JavaScript practices that work in other browsers but not in Firefox?
   Are there additional tools or techniques in Firefox that I can use to diagnose and fix these display issues?

I would appreciate any advice or suggestions on how to resolve these display issues. Ensuring a consistent user experience across all browsers is important for my website.

Thank you in advance for your assistance!

Best regards, Saimhbx

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

Hello,

I cannot open the uwyo.edu website on my Firefox browser. I have no problems with other browsers. I tried and checked the solutions people shared, but none of them worked for me. I checked the DNS and different networks, and I also checked the link below:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

I would appreciate it if you could help.

Thank you and best regards, Farshad

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

Hello, I want to add a secondary email to my Mozilla account. I have looked at the help page but can't get the first step of the instructions to work. See image 1 below.

This is the only "Burger" I can see, and I am Signed In to Support. See image 2 below.

This Menu does not have an option for "Manage Account"

Please Help,

Yours Sincerely, Ms Jacq Felis.

Why do I only get this on firefox?? If I use any other browner I don't get it?? I sign into google and set filter to nope but this get the 'error'

If I hit the Verify your age for your Google Account I get a link to an Korean verity page I'm NOT in Korean I"m in AUSTRALIA

Whats give??

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page.

This could also be considering having a form etc in draft form as view-only so you go into "View Only Mode" and work the webpage as a reference etc. without having to worry about any accidental submission or mistakes.

If someone knows of Add-ons or how we can achieve it with FF, it would be much appreciated. Posting, since I expect to have this case often.

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix that but it's been a while and nothing has come, i was sure to test this on another computer and it didn't worked as well so i'm pretty sure firefox has some problems, i mainly use a drawing tablet because i don't have a mouse, so navigating is a bit hard without the usual middle click nagivation(i'm not sure if there is an actual name to that), please help

When I open Firefox browser the browser restsets and changes color to pink in the web address line. I have asked this question before. Is there someone technically familar with Firefox that can resolve this issue?

I have two questions regarding the usage of a private window. I am using 126.0.1 on a mac desktop (and laptop) using 13.6.7 ventura. Long time user of firefox, but new to private windows.

1) I am using a popup blocker on firefox (UBlock Origin). Its icon shows on the browser window, but in a private window the icon disappears and I am getting popups. Do pop up blockers work in a private window? Is there a setting for that? 2) on my main browser Firefox home page I have 4 rows of shortcuts. On a private window home page there are none, and no settings icon to address this. Are shortcuts allowed on a private window home page and, if so, how to add?

Thanks

I accidentally closed my Previous Tabs Session and am unable to find them. I've tried some of the online tips but am still unsuccessful. Is there somewhere on my computer where I can find the previous tabs that I had open in Firefox?

Thank you, Massimo

Hi. I am getting vertical lines sometimes. I have included two screen shots. I have checked browser.display.document_color_use = 0, and it was zero. I have tired this in Chrome and it works fine. And I tried in Firefox safe mode, and it still does these strange lines on some websites. I am running Windows 10, and have no other graphic issues except these lines. Websites are Windy.com and google maps. Thanks very much! James