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How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (read more)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 6 months ago

Answered by philipp 6 months ago

  • Solved

I disconnected from lockwise but it still asks for a password to see all of my passwords

Help. Ok, I'm so confused. I didn't know there was such a thing as Lockwise. I didn't realize that I was setting it up or what. But I just tried to go into my passwords t… (read more)

Help. Ok, I'm so confused. I didn't know there was such a thing as Lockwise. I didn't realize that I was setting it up or what. But I just tried to go into my passwords to find a password that I just set up for a new website that I just found, and now my passwords are making me put in a password just to see my saved passwords. What?? I tried putting all of my regular passwords in it and nothing is working. I can't get in to see my stored passwords now. I even disconnected Sync from Firefox and it's still doing it. Can anyone help me please?

Asked by butterflysquaw 5 months ago

Answered by JustSecurity 5 months ago

  • Solved

WINDOWS is asking for a PW IN FireFox

This just started happening in the last week or so. I do not need help with this. I am posting it in the hopes that it might be of value to others. I was using FF's Login… (read more)

This just started happening in the last week or so.

I do not need help with this. I am posting it in the hopes that it might be of value to others.

I was using FF's Login information to view a password for a website, but, when I clicked the "eyeball" to confirm the password, a dialog box popped up... which lead to the loss of over half an hour of my time trying to comply with the request.

For the next half hour or so, it refused to accept my FireFox password nor any of the recent FF passwords as I scoured through my multiple pw storage and recovery options.

I finally logged out of FF and when I logged back in, FF accepted the FF password that didn't work in the view pw dialog window. I went back to that dialog window and the FF pw still didn't work.

I finally noticed that the thumbnail in the dialog window didn't match my FF thumbnail and finally noticed that the dialog box title was "Windows Security"

Windows was asking for my windows login password to allow me to view my firefox credentials within firefox.

Not sure when or how this happened, but I am pretty sure I viewed a ff pw within the last week or so without this requirement.

Hope this info might save time for others who encounter the same request, Beverly Howard

Asked by BevHoward 5 months ago

Answered by BevHoward 5 months ago

  • Solved

Being asked for a password to see my saved passwords even though I've never set one with firefox

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins. I've never (t… (read more)

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins.

I've never (to my knowledge) set up a firefox account before so have no idea what the password is.

Why am I getting this suddenly and how do I disable it so I can see me saved passwords?

Asked by james115 5 months ago

Answered by McCoy 5 months ago

  • Solved

I don't have a master password set, but when I try to copy a password for a website it asks for a password

I don't have a master password set, but when I want to copy a password for a website, FF75 asks for a password which is my PC logon. I checked about:config security.ask_f… (read more)

I don't have a master password set, but when I want to copy a password for a website, FF75 asks for a password which is my PC logon. I checked about:config security.ask_for_password and it is set to 0 - how to fix this?

Asked by rdwray 5 months ago

Answered by McCoy 5 months ago

  • Solved

I need to change my pin and can't find where to do that

I need to change my password on a saved log in, which requires my pin, which I don't have. When I click on Forgot My Pin it tells me to go to Settings, Accounts, Sign in … (read more)

I need to change my password on a saved log in, which requires my pin, which I don't have. When I click on Forgot My Pin it tells me to go to Settings, Accounts, Sign in Options, which I can't find. How do I get there?

Asked by ConnieNorheim 5 months ago

Answered by jscher2000 5 months ago

  • Solved

I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login

Situation: I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login. I ver… (read more)

Situation: I am logged in to Firefox. When I try to see a password in Lockwise it asks me to log in again. (This has not happened before) Then it rejects the login. I verify user name because it appears at the upper right corner of the screen. I verify the password because it is written down in a file and has worked in the past. I have up to date Windows 10 pro on a Dell PC and up to date Firefox. I have scanned for viruses with Norton.

Possible solutions: Maybe the password file is corrupted? I feel that I must reset the password but then would I lose all save passwords, bookmarks, etc.? Can I back up this data and restore it after I change the password? How would I use the recovery key?

Asked by Doug 5 months ago

Answered by McCoy 5 months ago

  • Solved

Locked out of password by new Lockwise 76. My desktop updated itself and with no warning I can't see my passwords unless I put in a password I don't have. Help!

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to creat… (read more)

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to create another account using another email account! I am disabled and have no way to remember passwords. It is essential that I be able to see them. This new update suddenly stops me from seeing them and I have no idea what the firefox account password is or if this is the same password as my computer? To make things worse, the keyboard on my main laptop is broken and I can barely enter my computer password, so if this is my account password I can't enter this. My laptop is a windows 10 machine which constantly updates itself and causes chaos. It has a password for the main machine that is on the machine NOT some cloud or microsoft. There is also a microsoft password somewhere but I have no idea what it is!

I need to transfer passwords to this tablet but have no way to add the device with the unknown password.

I can not believe that mozzilla would create a system like this with NO WARNING and does not seem to have any way to recover a password without a key that I don't think was set up either. There is no way to recover my password as far as I can tell or copy it. Whenever I try to click on manage my account I get a screen that says "500 error." Help!!!!!!

Asked by joanneS2 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Logins and Passwords is requesting my system password

Firefox Browser (76.0? &) 76.0.1 64-bit (new behaviour described below presented prior to browser restart to get to 76.0.1) asking for system password just to see sto… (read more)

Firefox Browser (76.0? &) 76.0.1 64-bit (new behaviour described below presented prior to browser restart to get to 76.0.1) asking for system password just to see stored passwords ... is this a legitimate change to Firefox's Security implementation(s)? Or is there some malware associated with Firefox and / or on my Win 7 Pro SP1 64-bit OS system waiting to pounce on my (Administrator-level) system password? FYI - I do not, and, never have, used a Master Password within Firefox.

Asked by K_McIntosh 5 months ago

Answered by McCoy 5 months ago

  • Solved

Can not see pw's for other sites.

Under security FF will not show me pw's to other sites that were previously saved. I get a box with my photo and name and it asks for the pw. I yesterday changed it succe… (read more)

Under security FF will not show me pw's to other sites that were previously saved. I get a box with my photo and name and it asks for the pw. I yesterday changed it successfully but when using the new pw, it says it's incorrect. I need to know pw's when I need it and it no longer allows me access and doesn't recognize me. Can not continue to be locked out of my own account/browser/computer. Never happened like this before as it always seemed to know it was me. This latest version is not working the same. How can I fix this?

Asked by getg 5 months ago

Answered by McCoy 5 months ago

  • Solved

Saved logins asking for a password to see or copy saved passwords

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Fire… (read more)

I have just updated to 76.0.1. The saved logins is requesting a password in order for me to see or copy a password that I have saved. At first I thought it wanted my Firefox account password however it is asking for the PC password. Trouble is I don't use a password to log in to my PC, I use a 4 digit pin but it will not accept this. I set a password 5 years ago & have no idea what it is. Is there a way to stop Firefox asking for a password so I can properly access my saved login info?

Asked by Emma 5 months ago

Answered by McCoy 5 months ago

  • Solved

Firefox 76.0.1/ Mac OS Catalina 10.15.4 - firefox is asking for master password for mac for logins

I updated my Macbook Air running OS Catalina with Firefox 76.0.1, it is now asking for my mac master password to access my logins in Firefox's password manager? It is unc… (read more)

I updated my Macbook Air running OS Catalina with Firefox 76.0.1, it is now asking for my mac master password to access my logins in Firefox's password manager? It is unchecked in the preferences section. Is this something to worry about?

Asked by Jimmy 5 months ago

Answered by McCoy 5 months ago

  • Solved

account password error

When I tried to sign in to Firefox to view passwords using the CORRECT username and password it failed. I was able to access the passwords by signing in using my PIN. My… (read more)

When I tried to sign in to Firefox to view passwords using the CORRECT username and password it failed. I was able to access the passwords by signing in using my PIN.

My question is: why did Firefox reject my correct username and password?

Asked by Jim 5 months ago

Answered by McCoy 5 months ago

  • Solved

Issue logging in to access passwords. Always says incorrect password, even after changing my password.

How do I fix this? I have tried closing the browser and restarting, changing my password, nothing works. Please help. This happened after updating Mozilla to the latest p… (read more)

How do I fix this? I have tried closing the browser and restarting, changing my password, nothing works. Please help. This happened after updating Mozilla to the latest patch.

Asked by wyatt.giesbrecht 5 months ago

Answered by philipp 5 months ago

  • Solved

Can't view passwords

Trying to figure out what my password was to a website. Its saved under my logins in firefox. I click on the icon to reveal the password, and it asks for my firefox passw… (read more)

Trying to figure out what my password was to a website. Its saved under my logins in firefox.

I click on the icon to reveal the password, and it asks for my firefox password. I enter it, and it rejects it.

I know the password is correct. I can log in and out of my mozilla account using that password. I reset it to something else anyway just in case. It still works to log in and out, but still won't work to view my other passwords.

The master password check box is unchecked. I tried to check it to set a new master password but that pops up the same dialogue, asking for my password. I enter it, it rejects it.

Asked by nickstergos 5 months ago

Answered by McCoy 5 months ago

  • Solved

can not see my saved passwords after update and login

Just updated to Firefox 76.0 (Prior version of Firefox is working perfectly both viewing and copying passwords) Successfully logged into my Firefox account using prior pa… (read more)

Just updated to Firefox 76.0

(Prior version of Firefox is working perfectly both viewing and copying passwords)

Successfully logged into my Firefox account using prior password.

All of my prior saved passwords and logins are correctly saved. (But not visible when clicking on the EYE icon.)

When I try to view any of the passwords by clicking on the EYE icon, I get a request to login. There is no combination of username and password that works.

I also am unable to copy the password.

I desperately Need help to actually see my passwords, and copy my password (by clicking on the copy button) or by clicking on the EYE icon.

I completely deleted the entire Firefox installation. I reinstalled Firefox from scratch. I successfully logged on to the Lockwise (?) Log in. It says I am correctly logged in.

Passwords remain unavailable for me to view, or copy. Clicking on the EYE icon yields another request for login. No combination of username and password that I can supply works.

Thanks in advance for taking the time to read this. Would very much appreciate any help you can offer.

JG

Asked by incoming 5 months ago

Answered by Andrew 5 months ago

  • Solved

Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how can I see them

Somebody, PLEASE help! Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how … (read more)

Somebody, PLEASE help!

Every time I am trying to copy or view my paswords, Firefox prompts me to reveal computer Admin password.I am desperate, I have 200passwords, how can I see them....??? useless to say I do not know the admin password either, I am not even using one at all! Every password I have been storing in the last 8 years is there.

Somebody, please, help!

Asked by Lydia27 5 months ago

Answered by Andrew 5 months ago

  • Solved

firefox won't let me see my passwords

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular … (read more)

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular site (tools/options/privacy&security/saved logins), a pop-up box comes up saying "windows security Mozilla firefox verify your identity to reveal the saved Password" and I'm asked for a username and password. NONE of them work. I can 'log in' to firefox, change my picture, change my password, etc., etc., etc. BUT I can't successfully get that F&**%&$ box to accept anything. and it LOCKS EVERYTHING when that box is up. I can't switch to a different tab, I can't move the browser window. I am allowed to move the verification box within the browser window. I can't take a screenshot of it because it locks that capability out. H.E.L.P.!!! What is it really asking for because it sure isn't my username and password for any account I have ever had....because I think I've tried them all in every combination.... Thank you!!!

Asked by keithwestrum 5 months ago

Answered by keithwestrum 5 months ago