All Products Support Forum

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Yesterday (6/30), on my Mac, a notification appeared with an "invitation" to try/get Firefox Focus for Mac. Before I could get to it it "went away." How can I follow up on this?

Is there any means to add an option to disable JavaScript in Firefox Focus? This browser has been my go-to / default browser for years on iOS, but lately it has become more difficult to use because websites wait several seconds or wait until I’ve scrolled halfway through a page before blasting a huge window up on the screen asking/demanding/requesting I sign in or agree to their (not so private) privacy policy. Even if I get by that, it seems to refresh the page and I lose where I was.

I’ve found Safari obviates this issue when I leave JavaScript off. I don’t really want to shift entirely to safari, but websites have made using Firefox Focus a bit less useful because of those pop-up windows.

I primarily use Tor Browser or Firefox with uBlock Origin (JavaScript disabled) on my regular computers and happily have few issues using the internet.

I have recently added a new search engine in Firefox Focus, but I find out that something may be wrong with the URL after trying a few searches. I went to the search engine settings page in the app, only to find out that I cannot edit search engines which I have already saved. This means that to test different URLs, I would have to delete the search engine, paste the url again, edit it, name the search engine in case it works that time, and then go back and test if it works. This really shouldn’t be the hassle that it is right now.

Hello,

first off - you're doing a wonderful job, keep on it!

Just a few suggestions which would make FF much better browser: 1. Enhance build-in adblocker that will actually work. Opera's adblocker works way better. 2. Enable opt-in function "I don't care about cookies" based on a current Firefox add-on so a user doesnt have to accept cookies all the time (if they dont care about that).

I'd love to use FF but for the reasons mentioned above, it's not really convenient for me RN. No need to reply. Thanks for your work, anyways!

Sincerely, P.

I notice that there’s a long tracking code connected to my browser should it be. https://mail.yahoo.com/m/folders/1?guce_referrer=aHR0cHM6Ly9sb2dpbi55YWhvby5jb20v&guce_referrer_sig=AQAAACNyIcQqlcP7MB8I_lWWn4Aj4m7n6rramn4-2qMcIJWltKxBGrIa7GZk4-BBJmZVIYfYSetDffQoBcnib4xG5r2C-07ZZoetgK42OxKH2po6ApTE1acMstXERlGD3FP1-bgpC9JKUlCr0qAeP8lPbbghC7ECwg37kKBBk1d16BKc&.src=ym&reason=mobile

Copy and paste

I would like to no longer use Firefox focus on my iPhone. How do I delete it from my App Library?

It doesn’t have proper internet accountability software built in.

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone.

I'm running iOS 16.6 currently, and Focus 119.0 (17290).

I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page.

Is anyone else having this problem, and do you have any suggestions for fixing it?

Thanks very much!

To day 07.09.2023 at 12 Mid Day electricity went down. I was in the process of buying via internet at my PC the" enhanced tucking protection shield of Firefox. , I was several times over the past month reminded that it EXPIRED and needs renewal I gave details of my credit card, but am not sure if the transaction got completed. Because afterwards I could not find any trace of this transactipn at my PC and at my Firefox account, I am questioning ,if it was legal ?. Why is the " enhanced trucking protection " at present NOT LISTED between Furefox's products? please clarify.

Was it a legal transaction or a scam ? Was it completed or abounded ?

Please help to entangle these issues

Hello,

I am having the hardest time trying to add a bookmark in firefox focus for ios. I have done it in the past and somehow that option can no longer be found and the three dots are missing from the top of the window. How could something so essential and common be so difficult to find? Am I just missing something so obvious??? Bottom context menu does not have it, holding down menu on page does not work, three dots are missing. There are no other menus which would provide actions. I am really struggling with how difficult it is.

Thank you.

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

HI IM A COMPLETE NOVICE ,I RECENTLY SIGNED UP TO FIREFOX V P N BY ANUAL SUBSCRIPTION, BUT IM WORRIED DAILY NOT KNOWING WHETHER MY VPN IS SWITCHED ON AS IM PLAGUED ALL THE TIME FROM WIN 10 TRYING TO USURP ME TO THERE BROWSERS ECT, IM SORRY I DONT LIKE THERE BING BROWSER, SO HOW DO I CHECK AND VISUALLY HNOW IF MY FIREFOX N P N IS ON OR SWITCHED OFF BY WINDOWS 10 TRYING TO CON ME, PLEASE ADVISE REGARDS WILLIAM