thunderbird email

I received notification that my mailbox was full but I can't delete anything from the inbox, sent items or trash. It appears to delete but then it comes back. I've gone t… (read more)

I received notification that my mailbox was full but I can't delete anything from the inbox, sent items or trash. It appears to delete but then it comes back. I've gone through the process of menu, help, profile, mail, trash but it doesn't seem to fix the problem. I've tried updating and it says it's updated. Any help would be appreciated! Thank you!

Asked by karouspa 1 week ago

Last reply by david 1 week ago

Thunderbird high disk usage

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas p… (read more)

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

Asked by naroznik 1 week ago

Last reply by david 1 week ago

issues with protonmail server

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An e… (read more)

I can receive emails to my (protonmail.com server) email account on Thunderbird. But I cannot send emails. This is the error message. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Error: no such user. Please check the message and try again."

Thank you for your help!

rj

Asked by nrjo53 1 week ago

Last reply by david 1 week ago

Reconnecting to Thunderbird

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am una… (read more)

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

Asked by Billy Bunter 1 week ago

Last reply by david 1 week ago

Thunderbird won't open

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least… (read more)

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

Asked by Graham Jones 1 week ago

Last reply by Toad-Hall 1 week ago

NEED HELP: Thunderbird Profile import

Hello all together, i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the p… (read more)

Hello all together,

i just reinstalled my whole pc, win10 64. I exported my profile including all possible data, the .zip was too big to import so i copied it into the profile folder, on my desktop, in another foldet etc. But i always get the error message shown in the picture. This is my only chance to have access to my (partly) old email accounts... that's why i followed all steps, but i cannot import everything. I REALLY need your help and would appreciate it A LOT.

Thank you in advance!

Asked by Irgendwer wer 1 week ago

Last reply by david 1 week ago

Another application is attempting to send mail using your user profile.

Hello; Using Thunderbird v115.10.1 (64-bit) on Windows 10 PRO. Once a month or so, I need to send some emails from another application. Keep getting the warning about "… (read more)

Hello;

Using Thunderbird v115.10.1 (64-bit) on Windows 10 PRO.

Once a month or so, I need to send some emails from another application. Keep getting the warning about "Another application is attempting to send mail using your user profile" (image attached).

OK... a very good warning.

But... I don't want to have to click <OK> every time an email is sent.

So... I unchecked the checkbox.

Warning gone... works great.

Now... I want to re-enable that warning in case a rogue application tries to send an email.

Have looked, and looked, and looked under \Tools\Settings and \Tools\AccountSettings.

Can not find how to re-enable this (if it's there I am looking right at it and not seeing it).

Can anyone help?

Also used regedit to search the Windows registry, but could not find it.

Also... is there a way to change settings from a CLI (would be nice to disable this warning, send the emails, then re-enable is all programmatically.

TIA.

Bo...

Asked by bopeep2120 7 hours ago

Last reply by david 39 minutes ago

What is ExQuilla and why do I need it?

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a noti… (read more)

I recently changed ISP carriers (from Network Solutions to Intermedia). The transfer was slow but everything worked just fine. Then, a few weeks later, I received a notice from "ExQuilla" asking me to sign up & pay, which I did not do. Monday morning, my Thunderbird email was frozen. I was able to go to the ISP's online portal to access my email and still can but I prefer Thunderbird which I have been using for decades. Mozilla has always been free other than donations. Is ExQuilla a part of Mozilla? Tim J Email hidden for privacy reasons

Asked by tim288 1 week ago

Last reply by James 1 week ago

Cannot report a broken site

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature: https://finance.yahoo.com/quote/DEO/ When I fill out the… (read more)

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature:

https://finance.yahoo.com/quote/DEO/

When I fill out the information and hit "send", nothing happens. The "report broken site" screen remains active. Hitting Send multiple times has no effect.

I've tried using this feature for other pages, and it appears to work; but it won't work for this site.

Can anyone suggest why that might be? Is it a byproduct of the site's being broken?

Thanks.

Asked by Chris 1 week ago

Last reply by NoahSUMO 1 week ago

Startup swamps and stalls

OSX 12.7.4 I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on… (read more)

OSX 12.7.4

I upgraded to 115.9.0 to get OAuth for some, but not all, accounts. Those on Gmail & Yahoo are OAuth. I have non-OAuth accounts on a Zimbra server, and on Panix.com.

It prompts for the first account's password. TBird then gobbles all available CPU on the machine, and stays there. If I wait long enough, it becomes usable again, but that may well be hours.

However, once it calms down, it works normally.

Intertwined with this is: TBird rejects the Zimbra passwords as I enter them. I retry and retry, and then they succeed. I know the passwords are correct; I've even typed them out, and then copy&pasted them in. I'm not sure about the Panix account, if its password works the first time or not.

I tried restarting in troubleshooting mode; it made no difference.

Asked by stupheyewant 1 week ago

Last reply by Wayne Mery 1 week ago

Filter subject by whole word only.

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became? Paul-----… (read more)

We have a ministry known as ECAM (it's an acronym).. How can I filter on subject lines without also getting every subject containing the word became?


Paul-----

Asked by pwright2b 1 week ago

Last reply by Wayne Mery 1 week ago

Daily updates (seems update doesn't run)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually… (read more)

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

Asked by jdpsmp 1 week ago

Last reply by cor-el 1 week ago

.....

I downloaded thunderbird and have a mailfence address. Am i using thunderbird or mailfence. If i'm using thunderbird,how much storage do i get?.

Asked by jonn4 1 week ago

Last reply by James 1 week ago

.....

im unable to progress further than this and it wont matter because im not interested in any email service that doesnt have at least and preferably more than 15gb storage … (read more)

im unable to progress further than this and it wont matter because im not interested in any email service that doesnt have at least and preferably more than 15gb storage like gmail. send reply to- [removed from support forum]

Asked by jonn4 1 week ago

Last reply by Matt 1 week ago

I cannot open ANY link in my emails without it starting to download Firefox Installer. I already have Inslatter installed!

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an … (read more)

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an update about last June when I started having this problem An nothing I've tried has had any effect. I had a Geek Squad guy on the phone with me for about 45 minutes to no effect. He said he'd never seen the problem before. I have business emails on that account so I don't want to risk losing them. Can anyone help me please? Christine

Asked by Wesley Glebe 1 week ago

Last reply by Wayne Mery 1 week ago

Thunderbird won't start on second and subsequent attempts after upgrade to 115.10.0 today

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up aga… (read more)

I've been using Thunderbird for years and have never had this problem. Since the upgrade today, after I run Thunderbird once and close it I can no longer start it up again. I have to reboot or use Task Manager to kill it in order to run it. This is on Windows 11. Please help - not an acceptable workaround for long. Optionally, how do I downgrade to previous version? I should know better than allow automatic upgrades.

Adding a couple images below, when it has started successfully it shows as one of the Apps in Task Manager. When I close it, Thunderbird drops into the Background Processes but doesn't end. I have to kill it here in order to start it again.

Asked by Doug 1 week ago

Last reply by Wayne Mery 1 week ago