Showing questions tagged: Show all questions
  • Solved

Unable to launch Firefox profile from "/" directory in Ubuntu22

OS - Ubuntu22 Firefox - Default firefox on ubuntu22 (Mozilla Firefox 103.0.1) Use case - 1. Custom profile folder (named prof1) contains pref.js and chrome folder with c… (read more)

OS - Ubuntu22 Firefox - Default firefox on ubuntu22 (Mozilla Firefox 103.0.1)

Use case - 1. Custom profile folder (named prof1) contains pref.js and chrome folder with custom css file. 2. prof1 is created in -> "/customData/profiles/prof1" 3. The folder "/customData" has full rwx permissions and is owned by $USER (not by root)

Output -> 1. When launching firefox mentioning the profile -> "$ firefox --profile /customData/profiles/prof1"

The browser does not load, but there is an error box saying Profile Missing Your Firefox profile cannot be loaded. It may be missing or inaccessible.


Questions -> 1. Is it possible to load firefox profile from root directory ? 2. If custom profile folder is created in "/home", then it is launching and working perfectly. How is this possible when the permissions and owner is same as the one in "/customData"

Asked by sagnik.sourendrapal 3 months ago

Answered by cor-el 3 months ago

  • Locked
  • Archived

Frustrated & getting irratible with computer technology

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not?? cookies deleting you have to search for each and everyone (why n… (read more)

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not??

cookies deleting you have to search for each and everyone (why not sorted by installed date???) then one has to delete all the site cookies that are ok cause such a big effort to clear cookies!

no longer able to bank cause bank changed their cross site settings and firefox wont let me through...have to watch the status in bottom left corner and hope I can read it fast enough.

laptop always behaves like cell phone...can't read, can't see desktop properly

Asked by Red Mint 9 months ago

Last reply by Spectrum-Extreme 3 months ago

  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 9 months ago

Last reply by cor-el 3 months ago

  • Archived

Firefox 103.0.1; extremely slow startup, VAAPI error

//Firefox 103.0.1; Linux 5.10; Debian 11.4.0; xserver-xorg 1:7.7; Nvidia 515.57 driver// After clicking on ->Web Browsing -> Firefox there is NO visible response f… (read more)

//Firefox 103.0.1; Linux 5.10; Debian 11.4.0; xserver-xorg 1:7.7; Nvidia 515.57 driver// After clicking on ->Web Browsing -> Firefox there is NO visible response for 26 seconds... then a normal application window opens and Firefox appears to be operating normally. Opening via command line gives the following "error/information" message(s): glxtest: VA-API test failed, failed to initialize VAAPI connection. For the TWENTY-SIX seconds(!) Firefox is apparently trying to connect to a service that is not available. Is there something in "Settings" or in "about:config" that I can do to skip the "glxtest" and/or other glx VAAPI related configuration options? Or, alternatively, am I missing something in the X-window configuration or another library package that is necessary to support the VA-API feature? The Nvidia driver indicates it is providing "GLX server" version 1.4 . [Troubleshooting information / Share Data attached]

Asked by ugene85643 9 months ago

Last reply by David 5 months ago

I saw addons on my "Connected Service" list

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video download… (read more)

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video downloadhelper". Since the list description is "Everything you are using and signed into.", it it true that my firefox account has been compromised?

Asked by aghasins 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Syncing destroys my homepage every time

On my main laptop I built a nice homepage with shortcuts that I use regularly. I would like this exact homepage on all the devices where I sign in with my Firefox account… (read more)

On my main laptop I built a nice homepage with shortcuts that I use regularly. I would like this exact homepage on all the devices where I sign in with my Firefox account. Instead, every time I sign into a new device and sync, my homepage is completely destroyed and scrambled on all devices, including my main laptop and I have to painstakingly recreate the homepage I want. What is going wrong here? How can I set up one homepage on one device that will be synced to all other devices?

Asked by JJ 7 months ago

Last reply by JJ 7 months ago

  • Archived

My data of firefox account has missed after ubuntu update.

Hello, I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logge… (read more)

Hello,

I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged I have noticed that my account don't have any data/password so on. How can I recover it? Is it possible to contact Mozilla support to request to restore my account and tell me why it has been removed?

Asked by Dmytro 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in… (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 10 months ago

Last reply by nbui 8 months ago

  • Solved
  • Archived

Can't attach or download files

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag… (read more)

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

Asked by gabrielegagliardi23 8 months ago

Answered by jonzn4SUSE 8 months ago

  • Archived

Just got 103.0.1 update, and bookmarks sidebar has disappeared. No luck finding any way to get it back. What the hell?

So, Firefox automatically updated (to 103.0.1), and somehow or other the sidebar with all the bookmarks disappeared. Normally, this would take me about 10 seconds to find… (read more)

So, Firefox automatically updated (to 103.0.1), and somehow or other the sidebar with all the bookmarks disappeared. Normally, this would take me about 10 seconds to find where the function was hidden, and turn it back on. No big deal--just a petty nuisance. Now, however, this function has been hidden so well, that I have no clue where to look.

I understand that interfaces change, and not everyone works the same way, but that's no excuse for flat out taking away a tool that some people (no matter how small a minority) still use on a regular basis, just in the dubious name of 'fashion.' Leave well enough alone. If I wanted my tools changed and moved on an irregular and capricious basis, I'd stick to Microsoft.

Now, please tell me how to get my bookmarks side bar back, or put together an update that makes it functional again.

Asked by koohii 9 months ago

Last reply by bowesfam 8 months ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

firefox switching to tab with login prompt everytime on startup

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to cl… (read more)

everytime I open firefox, it automatically switches tabs like these which require authentication to log in. even though their password is saved, I am still required to click in sign-in button.

Its really annoying that these kind of tabs get opened automatically, and then I have to switch back. Is there a way to disable this autoswitch or better, let the authentication happen automatically since the password is already stored ?

Asked by kushagraR 9 months ago

Answered by cor-el 9 months ago

  • Archived

Printing from Website, Images are magnified and cutoff, Text is okay

Trying to print from a County Property Record that has a mixture of text and images (such as floor plan's, house pictures, etc). The print preview shows correctly. All im… (read more)

Trying to print from a County Property Record that has a mixture of text and images (such as floor plan's, house pictures, etc). The print preview shows correctly. All images are full view and to scale, text is clear and to scale. The paper printout however has all of the Images magnified and only part of the Image is showing within the image frame. All text prints fine. I can print to a pdf and all is good matching the print preview. I can then print from the pdf and all is still good on paper. The Problem is only when printing directly from the website print preview to paper. I do not have any problems printing the same website from Safari or Chrome. I have tried from my home network, my Mac to my Brother printer. Then from a friends home network, their Mac to their Brother and HP printers and the issue is the same. Definitely not a hardware issue and same symptoms on different instances of Firefox. My workaround is to first print to pdf and then print the pdf to paper but would prefer a direct solution. Appreciate any help in resolving!

Asked by bjennings21 8 months ago

Last reply by bjennings21 8 months ago

  • Archived

Youtube videos won't play lately, but will in Chrome.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers … (read more)

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

Asked by EternalStudent 9 months ago

Last reply by niketgada 9 months ago

  • Solved
  • Archived

Symbols Don't display correctly in Firefox

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly. I've included an example with Google Calendar showing what I g… (read more)

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly.

I've included an example with Google Calendar showing what I get with Firefox and the correct display using Chrome.

Is this some obscure setting that I need to fix?

Asked by gunrunnerjohn 9 months ago

Answered by cor-el 9 months ago

  • Archived

Incomplete bookmark syncing on new device

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad,… (read more)

When I switched from Safari to Firefox on my MacBook Air, my safari bookmarks migrated as "imported". Now, a few years later, I have placed Firefox on my Iphone and Ipad, but when I sync the "imported" bookmarks did not migrate, nor did the toolbar bookmarks. All other bookmarks migrated.

Asked by michaelholdeman 9 months ago

Last reply by willjoe24421 9 months ago

  • Archived

Transfering saved bookmarks and tabs

Hello, my old computer died and got a new one. I signed in Firefox but I don't know how to transfer all of the bookmarks and saved toolbars from the old computer. Unfort… (read more)

Hello,

my old computer died and got a new one. I signed in Firefox but I don't know how to transfer all of the bookmarks and saved toolbars from the old computer. Unfortunately, I'm not able to turn on the old computer anymore so I was wondering if there is a way to retrieve this info.

Thank you so much, I appreciate any help you can offer.

Francesca

Asked by Kikadance 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Still third-party cookie despite deactivation by default

Dear community, I understand that tracking of third-party cookies is now FireFox' default. However, I put my FireFox privacy options to "strict" and opened the website t… (read more)

Dear community,

I understand that tracking of third-party cookies is now FireFox' default. However, I put my FireFox privacy options to "strict" and opened the website tui.com. What I see in the web developer tools is that several cookies are set, which are not tui.com itself (please see screenshot). The first might be exlainable since it is a subdomain (?), but why are the second and third set? However, when clicking on the data protection icon in form of a shield next to the "ssl-lock" I see a lot of ther third party cookies are prevent. Why arent the second and third in the screenshot?

Thank you very much for your time!

Felix

Asked by felix.wirth 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Access Denied

Howdy! Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or h… (read more)

Howdy!

Whether I use Google or DuckDuckGo or FireFox, I get this message at the VitaCost.com website when searching for products. I can get to the website via http or https but this message stops me from ordering.

Access Denied You don't have permission to access "http://www.vitacost.com/Search.aspx?" on this server. Reference #18.94467b68.1660002130.7f6a9bb

Can any one give me a clue?

God Bless y'all for any help provided.

Irish Texan

Asked by desmond1 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago