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Tabs crash on Linux version when update is pending

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the backgr… (read more)

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the background while still in use. 2. I open a new tab. 3. That's it. After an update finishes downloading, new tabs refuse to open, some citing a crash (if opened by active tabs, such as YouTube), most stating the browser needs to restart. It is not a networking problem, since already active tabs function normally, even YouTube playlists function as intended (despite the fact that they nominally refresh the entire page); and, as mentioned, the browser itself says it needs to restart. Q1: Is this intended behaviour? If so, Q2a: what purpose does it serve? If not, Q2b: what causes it? Additionally, after an update, Firefox (again, only for Linux) has rendering problems when first booted up, causing tiling, and needing Alt+f4 to close. I may revisit this issue later in a separate thread.

Asked by Plantelo 1 week ago

Last reply by Seburo 1 week ago

  • Solved

Bold(<b> or <strong>) chars display a annoying "black line" on the right side.

when I open a website with some bold text, the bold text display not as exception. a black line on the right side of the char makes me mad. but it disappeared after zoom … (read more)

when I open a website with some bold text, the bold text display not as exception. a black line on the right side of the char makes me mad. but it disappeared after zoom in 120% the page.

Asked by NaAlOH4 3 weeks ago

Answered by cor-el 3 weeks ago

FF 87.0, Ubuntu 20.04 Can't share screen

I'm having trouble sharing my screen with Firefox 87 on Ubuntu 20.04.2. What happens when I go to share, the "Will you allow <site> to share your screen" window pop… (read more)

I'm having trouble sharing my screen with Firefox 87 on Ubuntu 20.04.2.

What happens when I go to share, the "Will you allow <site> to share your screen" window pops up. "Select a Window or Screen" is autofilled, but I cannot hit 'allow' (it is greyed out). When I click the dropdown, the "Select a Window or Screen" option is greyed out, and my only other option is "Use Operating System Settings". When I select this I can hit "allow", but no other options pop up and my screen is not shared, although firefox seems to think so (shows the orange symbol at top, site privacy settings show sharing allowed).

Asked by contact480 1 month ago

firefox broken

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine. Even reistalled OS & then worked ok till firefox did it… (read more)

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

Asked by chuck598 1 month ago

Last reply by JustSecurity 1 month ago

  • Solved

Firefox hangs Ubuntu 20.04

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but … (read more)

After installing Ubuntu 20.04 LTS Clicking on Firefox or Thunderbird it hangs the computer and have to switch off the computer on main switch. Reinstall Mozilla once but no difference still hangs Ubuntu. Need help on this one Thank you

Asked by Lumaja 2 months ago

Answered by JustSecurity 2 months ago

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (read more)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 2 months ago

Last reply by jonzn4SUSE 2 months ago

Ubuntu 20.04 - Not loading or rendering any pages

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address. I have already rebooted multiple times, purged Firefox … (read more)

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address.

I have already rebooted multiple times, purged Firefox through aptitude, deleted all files related to Firefox (profiles, the complete .mozilla folder in home, everything else) and reinstalled as suggested in various support platforms. I have started Firefox in safe mode as well.

As far as I can tell the problem started after I used "another" Firefox through my universities Citrix service to be able to access their library catalogue. I had to symbolically link all of the files in the Firefox certificate folder to that of the Citrix client for that client to work, although I've since removed those links as well and it did nothing.

I am really pulling my hairs over this as Firefox is heavily integrated in my workflow and I don't want to switch to Chrome but I also don't want to completely reinstall my laptop as that would mean completely setting up my work environment again too.

Asked by koen.m.luyten 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Problem with Xfinity.com website

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out … (read more)

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen.

This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1

Any help would be greatly appreciated

Bill

Asked by wrb2154 3 months ago

Answered by jonzn4SUSE 3 months ago

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 3 months ago

Last reply by cor-el 3 months ago

FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (read more)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 3 months ago

Last reply by FredMcD 3 months ago

Heavy slowness

Hello, Since a while now, Firefox is really slox on my computer. Here is what I use : Ubuntu 20.04.02 (an LTS version) Intel i5-8250u & 16Go of RAM Firefox 84.0.2… (read more)

Hello,

Since a while now, Firefox is really slox on my computer. Here is what I use :

  • Ubuntu 20.04.02 (an LTS version)
  • Intel i5-8250u & 16Go of RAM
  • Firefox 84.0.2 (64 bits)

I experience, as mentioned, heavy slowness while loading and switching between pages, but also when I want to select DOM elements like links or buttons. Firefox actually freezes for sometimes, I guess depending on how long it has been opened, but I am really not sure. When switching from one page to another I even get a loading circle, even in private mode. And it does matter if I am on a "heavy/complex" page like Facebook or Youtube, or "simpler/lighter" pages like Wikipedia or some random blog.

What I tried to solve the issue :

  • used Firefox in safe mode
  • cleaned Firefox cache
  • used Firefox integrated repair mode

Yet, even though I got to admit Firefox did not have freezes after a repair operation or cache was cleaned for a few while, slowness always come back. I cannot afford to do that everyday.

Is there a durable solution to this issue ? Thanks, Lou.

Asked by Lou 4 months ago

Last reply by Lou 4 months ago

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 4 months ago

Last reply by dailyherold 4 months ago

  • Solved

Audio mp3 only saved as html although extension

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio downloa… (read more)

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.

Asked by blazeditch 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Archived

Firefox feezes system

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The … (read more)

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The mouse pointer is moving, but no responses from mouse click. Cannot point out to any specific websites. Sometimes it just freezes while using my university email and Lms together. Really inconvenient. I really do not want to switch from firefox to chrome. So this is my last try before the switch. I tried solutions that I found online. I uninstalled and reinstalled firefox. Tried installing through Ubuntu Snap and then reinstall through command line. Tried refreshing firefox. But all ended up in the same result Any help would be appreciated

Asked by abagchi123 9 months ago

Last reply by FredMcD 9 months ago

  • Solved
  • Archived

Migrating Firefox from Windows 7 to Ubuntu 20.04.1 LTS

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange … (read more)

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange it for the profile folder on the new Ubuntu computer. Problem is that this is the very latest Ubuntu version (only a few weeks old) and there IS no profiles folder in Firefox!

What there is, is a profiles.ini file but I am reluctant to put it in there because it does not appear to have anything to do with the contents of the ex-windows profile folder.

There is an option to create a new folder but I'm not at all sure what this would do.

Hope you can help

Blessed be Karma

Asked by Karma Singh 9 months ago

Answered by Karma Singh 9 months ago

  • Archived

Default search engine keeps changing to Yandex withouth my consent after firefox updated

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex afte… (read more)

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex after each Firefox update without my consent or knowledge.

Asked by baris.malcioglu 10 months ago

Last reply by Standard8 10 months ago

  • Archived

how to prevent stop and go in videos?

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Al… (read more)

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Also, out of focus. Using Ubuntu 18.04. ISP is Hugesnet. Hugesnet says there is no problem with reception.

Any help appreciated. dlw

Asked by dlwy3k 11 months ago

Last reply by FredMcD 11 months ago

  • Solved
  • Archived

cannot get firefox to start, want to find out why

Dear mozilla community, I cannot get firefox to start, and I need help to troubleshoot this. What I already did: remove and reinstall (apt) rename ~/.mozilla to trigge… (read more)

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia

Asked by eim_92 11 months ago

Answered by FredMcD 11 months ago

  • Solved
  • Archived

Firefox for Ubuntu Touch

Good day, there is such a question, is it planned to release (or port) a Firefox browser for Ubuntu Touch? Unfortunately, the only browser available is "Morph", and it d… (read more)

Good day, there is such a question, is it planned to release (or port) a Firefox browser for Ubuntu Touch? Unfortunately, the only browser available is "Morph", and it does not meet the requirements of many UT users. I'd love to see your browser on this platform, as convenient as for android and ios. Regards.

Asked by jaymz1 1 year ago

Answered by Danny Colin 1 year ago