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Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (read more)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX 6 months ago

Answered by daylight_EX 6 months ago

  • Archived

Firefix automatically reverting back to NON incognito

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I op… (read more)

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

Asked by gatehealing 6 months ago

Last reply by gatehealing 5 months ago

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (read more)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Connection drops frequently

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for mon… (read more)

my connection to the internet drops and I receive a message that says "No Internet Connection". This happens frequently at home, and at work and has been going on for months. I will generally close Firefox and reopen, then it says that Firefox is still running and do I want to close and I click yes. I still have a good signal in every case. It mostly happens when I have my email open and another site, like banking, subschool, or doing some type of research. I use chrome for some apps, but I don't like using it but they don't work in Firefox, and I never get a crash notice. I have checked for updates for WIndows 10, ZoneAlarm, Firefox, and drivers and everything is up to date. Other than that I can't find any more information or posts on this. Please help Ronald Fisk

Asked by r-fisk 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 5 months ago

Answered by zeroknight 5 months ago

I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (read more)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 5 months ago

Last reply by Terry 5 months ago

Google Maps

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore g… (read more)

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore google for me to download the app which is stupid. The "stay in browser ask me to open the app is selected". Sometimes if I click on the map or directions nothing happens. It s not opening in browser and it s not opening in app either. I am using Poco X3 Pro, Android 13.

Asked by Laurian 5 months ago

Last reply by Laurian 5 months ago

  • Solved

Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (read more)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Asked by manysmiles 5 months ago

Answered by manysmiles 5 months ago

  • Solved

Top Level Icon (Shortcut) to get to Manage Bookmarks – i.e. here: Ctrl+Shift+O?

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection… (read more)

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

Asked by Mrmb2000-Firefox 5 months ago

Answered by cor-el 5 months ago

  • Solved

Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 5 months ago

Answered by jgsimmons 5 months ago

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (read more)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 months ago

Last reply by zeroknight 5 months ago

Sending Tab from Android Mobile to PC Not Functioning

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other… (read more)

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

Asked by maddiewall500 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 6 months ago

Answered by cor-el 6 months ago

  • Archived

Mouse-Wheel Click creates AND focuses on new tab.

Hello, I have been getting a bit annoyed at something very small that I tried to fix, but nothing I do is working. I am wanting to use the address/search bar and click m… (read more)

Hello, I have been getting a bit annoyed at something very small that I tried to fix, but nothing I do is working.

I am wanting to use the address/search bar and click my mouse wheel to open a new tab in the background. Without switching to the newly created tab. But instead it's always switching to the new tab right as I click with my mouse wheel.

I have tried looking up the problem online and following the people's advice on other posts. Nothing is working to change this. At all.

I went to the "about:config" area and tried switching a few settings related to opening the tab in background and restarting Firefox, I tried going to the actual setting page and the checkbox for "When you open ... switch to it immediately" was unchecked. Nothing was changing at all and clicking the mouse wheel was still opening and switching automatically. (All "__inbackground" stuff in about:config is set to true at the time of this post, I have noticed that changing stuff in there and restarting Firefox isn't effecting/changing anything)

I would really appreciate some help if this is still able to be changed. I recently switched from Chrome to Firefox, and I really loved how I was able to click my mouse wheel to open a tab in the background. (Also, I am using the latest version of Firefox)

Asked by TheAGames10 6 months ago

Last reply by TheAGames10 6 months ago

  • Archived

Firefox Developer Edition slow on startup

I'm on Firefox Developer Edition 119.0b9 (32-bit) and Windows 11 Pro 22H2 but I've been experiencing this problem a lot longer ago even before upgrading to Windows 11. Th… (read more)

I'm on Firefox Developer Edition 119.0b9 (32-bit) and Windows 11 Pro 22H2 but I've been experiencing this problem a lot longer ago even before upgrading to Windows 11. The first thing I open in my computer is Firefox, it gets the window itself quickly but the page stays blank with the gray loading dot going right and left for nearly 10 minutes before the page loads and Firefox works normally. I don't experience any issues while browsing the internet after that long loading but it's really annoying especially when I'm in a hurry and I don't have 10 minutes to stare at a blank page.

Asked by محمد 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Youtube Video Hanghing up when on another tab

I'm having an issue that seems to Lock up YouTube on Firefox. I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in… (read more)

I'm having an issue that seems to Lock up YouTube on Firefox.

I'm trying to get back into using Firefox but I'm having a persistent issue in both FF Mainline and even in FF Beta 119.

If i play a Video on YT then switch tab to do something else then go back to YT it lock up the video window. I do not have this happen on Chrome or Edge.

I have tried refreshing the browser and still have this issue.

PC Specs: Razer Razer Blade 15 Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 32.0 GB (31.8 GB usable) GPU NVIDIA RTX 3060


Here is link to short video of the issue described.

https://drive.google.com/file/d/1yYxQkUPZbIOOYnW31LzMM7R8NI0_kZY9/view?usp=share_link

Asked by 3_Pocket 6 months ago

Last reply by zeroknight 6 months ago