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Thunderbird authentication of Gmail IMAP Account fails

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP. System Basics: Windows 10 Home, 64bit, fully patched. Anti… (read more)

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP.

System Basics: Windows 10 Home, 64bit, fully patched. Antivirus by MalwareBytes 4.30 Premium, fully updated. No fancy firewall, just a regular router.

This account had been installed and working fine until a family member "helpfully" changed the Gmail password, but reauthentication fails. I enter the account details, including password, into the Thunderbird Accounts settings for the account; it pings Google and correctly retrieves all the IMAP settings, and when I click "Done" Thunderbird opens a browser window to Google's two-step authentication with the email address prepopulated. However, when I click the blue "Next" button on that authentication page, rather than advancing to a password screen, the browser simply deletes the email address from the text box and stays on the same screen (see attached image for what I'm talking about).

Things I've tried:

  • Uninstall, reboot, reinstall Thunderbird.
  • Turn off MalwareBytes protection.
  • Uninstall, delete every registry key related to Thunderbird, reboot, reinstall Thunderbird.
  • Clear cache on every browser on the system
  • Change Windows default browser settings to either Chrome (see below) or IE/Edge
  • Install new browser (Chrome wasn't yet on this PC), then change Thunderbird's file handler for https to Chrome (this is MUCH harder than it used to be as T-Bird v. 78.anything doesn't have the old "Preferences" menus)

Incidentally, changing browsers doesn't seem to make a difference in that pop-up browser window, so I suspect Thunderbird is using its own internal browser and not the system browser.

I have, and can send, the support info extract from T-bird to a support technician but am unsure of uploading it here. Nevertheless, I welcome suggestions ... this is driving me nuts!

Asked by dwm685 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Resume Capability

Question from GreenupTown, I have not used Mozila Firefox for Android before, but one of my friend suggest me to use Mozilla firefox, but he is using Firefox for Android… (read more)

Question from GreenupTown, I have not used Mozila Firefox for Android before, but one of my friend suggest me to use Mozilla firefox, but he is using Firefox for Android just for Browsing purpose, but I wanna know that Does mozilla firefox has an Download option if yes the does it support resume Capability? it is simple question so let me know the answer.

Asked by Mark Kaim 1 week ago

Answered by Mark Kaim 6 days ago

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Firefox 88.0 Constantly keeps re-installing itself

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest versi… (read more)

Every time I start Firefox, it tells me it is installing updates and will restart shortly. Why is this happening to version 88.0, which is supposed to be the latest version. It is an endless cycle.

I also use Ninite to maintain application updates. It tells me Firefox is running (although is definitely NOT) and refuses to update it.

Bill

Asked by Bill 3 days ago

Answered by FredMcD 2 days ago

  • Solved

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (read more)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Asked by Firefox Helge Exp 3 days ago

Answered by user3798562 3 days ago

  • Solved

Thunderbird - Dateien, Adressbuch archivieren

auf meinem PC befindet sich noch die Thunderbird-Version 14.0 (vermutlich aus 2012) - ich möchte alle Daten archivieren z.B. in einem externen Speicherort, sodass ich bei… (read more)

auf meinem PC befindet sich noch die Thunderbird-Version 14.0 (vermutlich aus 2012) - ich möchte alle Daten archivieren z.B. in einem externen Speicherort, sodass ich bei Bedarf auf die Daten zurückgreifen kann - dann möchte ich die neueste Version von Thunderbird `herunterladen (ist ja kein Problem); wie kann ich die alten Daten ohne Probleme aufrufen und mit welchem Programm geht das?

Asked by WUM.Schelkes 3 weeks ago

Answered by День сумо 3 weeks ago

  • Solved

Firefox won't load

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thou… (read more)

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thoughts?

Asked by Nagatzki 5 days ago

Answered by Nagatzki 4 days ago

  • Solved

The ability to "Save As" when downloading from a web page

I really miss the ability to have a "Save As" choice when i download pdf's or pictures from the web I'm always on the latest version of Firefox but only gets 'Open', Open… (read more)

I really miss the ability to have a "Save As" choice when i download pdf's or pictures from the web I'm always on the latest version of Firefox but only gets 'Open', Open with' and 'Save'...

Often the downloaded files gets lost in the wrong folder or hide itself with a crazy name that 'the web page' has given it.

AS both Google Chrome and Windows Edge offers that possibility and has for long, please include that feature in the next update...??

Thank You

Niels

Asked by Niels Erik Mogensen-Larsen 1 week ago

Answered by Niels Erik Mogensen-Larsen 6 days ago

  • Solved

FDM Right-Click

Hello. Had installed Mozilla awhile back, then uninstalled it but could not remember why. After re-installing, the issue has come back and think it best to ask. I use Fre… (read more)

Hello. Had installed Mozilla awhile back, then uninstalled it but could not remember why. After re-installing, the issue has come back and think it best to ask. I use Free Download Manager and the add-on is active and downloads OK. Problem comes when handling streaming videos. When an object I intend to download has a download button, FDM automatically picks and handles the download; however, when I right-click a streaming video and "Save Video As", Mozilla does not pick the download via FDM but switches to the traditional download method. Interestingly, same scenario in Chrome and Edge, the "save video as" via FDM works picks perfectly. Please help. Thanks

Asked by jnw.net 2 weeks ago

Answered by jnw.net 6 days ago

  • Locked

How do I use the browser - seems not to do anything when I click on the icon?

When I click onto the Mozilla icon, nothing happens - I used to be able to select things to browse. It hasn't been that way for a while. Why should I not think… (read more)

When I click onto the Mozilla icon, nothing happens - I used to be able to select things to browse. It hasn't been that way for a while. Why should I not think that Mozilla is useless and irrelevant?

Asked by John D. Winston 1 week ago

Last reply by jscher2000 1 week ago

  • Solved

Hidden ghost version of Firefox?

Hello, The sites of my bank and from the town administration made notes that my Firefox browser was old and should be updated. I downloaded from the Mozzilla site the new… (read more)

Hello,

The sites of my bank and from the town administration made notes that my Firefox browser was old and should be updated. I downloaded from the Mozzilla site the new Firefox for Windows 10, uninstalled Firefox and installed the new one. Then again these sites noted that my browser was old. Again I uninstalled Firefox completely and then I found out that ALL the files were not deleted but some kind of hidden. In Windows Verkenner there were no files to be found but my firewall found them all, but they had no size, no date, no digital signature at all.

Then I deceded to do a test. In the firewall I switched all the rights of the "deleted" files into "forbidden access". Then again made a new installation with the new installation file. It proceded as normal. But then it apeared that again the same old version of Firefox was present again.

My question is: what is happening here.

Best wishes and thank you, Han Benes

Asked by hanbenes 1 month ago

Answered by hanbenes 1 week ago

  • Solved

On mac, can no longer access any old emails since upgrading to TB 78.10.0

Since upgrading Thunderbird on a mac, I cannot find ANY of my old emails, or their accounts and folders. Where are they? Emails are stored only on the computer, not in w… (read more)

Since upgrading Thunderbird on a mac, I cannot find ANY of my old emails, or their accounts and folders. Where are they? Emails are stored only on the computer, not in webmail anywhere! How can I access them? I have seen some articles for Windows, about finding the profiels, but I do not understand how to find thess on a Mac. I have been using for years, and have never had such a problem before. Please help, I am panicking. Thanks!

Asked by fireoz 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Tbird doesn't show any of my email folders in the left pane, How do I repopulated it? IMAP

I use the gogdaddy ISP as my IMAP service provider. They recently forcedme to switch to a new IMAP server, namely outlook.office365.com. They transferred all of my old… (read more)

I use the gogdaddy ISP as my IMAP service provider. They recently forcedme to switch to a new IMAP server, namely outlook.office365.com. They transferred all of my old IMAP folders to the new server. I can see them all with Microsoft's webmail, which I do not wish to use. I'm on a Windows 10 computer.

I created a new Tbird account (not a new profile) for godaddy. It went very quickly and automatically. But my new account doesn't see any of my old folders except Inbox, Drafts, Sent, Junk and Trash. Troubleshooting information says that my account1 and account3 are the same (except for the server name) and both are default. How do I get Tbird to repopulate all my folders from the server?

account1 (imap) xoutlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:587 STARTTLS OAuth2 true

account3 (imap) outlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:587 STARTTLS OAuth2 true

My profile root directory is E:\Documents and Settings\nelsonb\Application Data\Thunderbird\Profiles\jrv8kftg.tracer

I don't know what other info would be helpful.

Asked by nelson20 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Unable to download attachments from the website ensap.gouv.fr

I am unable to download attachments from the French government website ensap.gouv.fr. With Microsoft Edge, it works perfectly. Do you know a solution for Firefox? … (read more)

I am unable to download attachments from the French government website ensap.gouv.fr. With Microsoft Edge, it works perfectly. Do you know a solution for Firefox?

Asked by Georges Langlois 1 week ago

Answered by cor-el 1 week ago