All Products Support Forum

I've emailed you twice about having downloaded the firefox browser and I keep getting a: get the browser in the Google play store message. See my former emailsfor more information.

Reply to: [email address] or

               [email address]

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout my download if possible and send me an Icon. Thanks,

[email address]

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot below

Why do I have to go to google to download this app?

I do not use Google. If you are controlled by Google please let me know so I can make other choices.

Is there an APK repository or on your site I can go to for the android app?

Thanks

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

I am writing to seek assistance regarding a challenge I have encountered while attempting to install a custom add-on from a file.

I have followed the steps to enable the debug menu on Firefox Nightly, and I have also successfully downloaded the custom add-on in XPI format to my mobile device. However, upon navigating to the Add-ons settings, I am unable to locate the option to install the add-on from a file.

I have reviewed the official documentation and community forums for guidance, but I have not found a solution specific to my situation.

Could you kindly provide detailed instructions on how to install a custom add-on from a file on Firefox Nightly for Android? If there have been any recent changes or updates in this regard, I would greatly appreciate any information or resources you could share. Thank you for your time and assistance. I value the work Mozilla does to enhance the Firefox experience and am eager to resolve this matter.

Best regards, Saad

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to create another Mozilla account in order to add more devices. I don’t mind spending more money. What do I do? Is there a commercial account option?