Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 months ago

Last reply by maarten.bodewes 14 minutes ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 2 weeks ago

Last reply by zeroknight 24 minutes ago

Youtube Playback choppy / low frame rate in DEFAULT view only

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing) I am having an is… (read more)

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

Asked by jconnmchugh 1 hour ago

Last reply by zeroknight 30 minutes ago

Pop Up ads

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have i… (read more)

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Asked by Keith Fonville 12 hours ago

Last reply by Paul 41 minutes ago

I am unable to sync my Meta Quest 2 FireFox bookmarks and data with my PC Firefox browser

I am unable to sync my Meta Quest 2 FireFox bookmarks and data with my PC Firefox browser I press "sync" on VR but nothing happens. I am signed in under the same account … (read more)

I am unable to sync my Meta Quest 2 FireFox bookmarks and data with my PC Firefox browser I press "sync" on VR but nothing happens. I am signed in under the same account for both devices

Asked by XX77 7 hours ago

Last reply by Paul 55 minutes ago

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it.

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without … (read more)

My TB repeatedly downloading all the emails in my Inbox, it is slowing down TB and can't access and reply to current email due to it. Is there any solution to it without losing my data?

Asked by Jaydeep Sambare 3 hours ago

Last reply by Googlethunderbird 1 hour ago

webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I… (read more)

bold text My Thunderbird 'send' function suddenly stopped working. I have 'webmail' through Spectrum. I can still access webmail directly and send messages from there. I tried resetting my Thunderbird password, but that didn't help.

Asked by dcbruce 6 hours ago

Last reply by Bogomil Shopov - Бого 3 hours ago

Rearrange email domains in the left tool box?

In my left tool bar I have: xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use. xxxx@gmail.com followed by folders … (read more)

In my left tool bar I have:

xxxx@cox.net pop server followed by about 40 folders. This was the Cox email that is no longer in use.

xxxx@gmail.com followed by folders

xxxx@cox.net this is the new imap cox.net using yahoo.

Is it possible to move the bottom cox.net to the top, followed by gmail, followed by the no longer in use pop cox.net?

Thanks

Asked by thessick 6 hours ago

Last reply by Bogomil Shopov - Бого 3 hours ago

Email Account Sorting under v125.0

I have many email accounts I pickup with Thunderbird and I used to be able to sort them in order of importance but not so with v125.0. The add-in is disabled and I tried… (read more)

I have many email accounts I pickup with Thunderbird and I used to be able to sort them in order of importance but not so with v125.0.

The add-in is disabled and I tried sorting the accounts in account setting but the minute you leave account settings the sort is gone.

Asked by jziggy 6 hours ago

Last reply by Bogomil Shopov - Бого 3 hours ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 1 month ago

Last reply by thessick 6 hours ago

Problem with Mozilla Firefox webpage access

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://canuckletoday.ca. … (read more)

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://canuckletoday.ca. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

Asked by Awnex Baylor 16 hours ago

Last reply by jonzn4SUSE 6 hours ago

Mozilla is blocking needed websites

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the pa… (read more)

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Asked by Ann Pride 12 hours ago

Last reply by jonzn4SUSE 7 hours ago

Deleting multiple e mails not working

I used to be able to select a range of e mails using the cursor to select the first e mail and then press shift key and the last email with the cursor to select the rang… (read more)

I used to be able to select a range of e mails using the cursor to select the first e mail and then press shift key and the last email with the cursor to select the range of e mailsin my inbox to delete them. I could use the delete key, the button in Thunderbird or right click to bring up some functiosn such as delete selected messages. When I do this now the messages, which are normally unread, show as read but have not been deleted. I try again with the now read messages but they still will not delete. Its fustrating

Asked by noorman.crabb 1 day ago

Last reply by Matt 9 hours ago

Icon of Firefox Multi-Account Containers won't show up on top of screen

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browse… (read more)

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Asked by Chrstph 19 hours ago

Last reply by cor-el 9 hours ago

Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (read more)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Asked by mhdavisjr 1 day ago

Last reply by cor-el 9 hours ago

Thunderbird email account

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart t… (read more)

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Asked by cherring1 1 day ago

Last reply by Matt 10 hours ago

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 18 hours ago

Last reply by cor-el 11 hours ago

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (read more)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 19 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago