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The save button has a null sign through it and we cannot save the project

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by guigs

gobadgers
gobadgers
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For the last 45 minutes the save button does not work. The project link button will not let us share, use or view source. There is a null sign through it as well as through the save button.

For the last 45 minutes the save button does not work. The project link button will not let us share, use or view source. There is a null sign through it as well as through the save button.

Chosen solution

Hi gobadgers,

Thank you for your question. If the project is not accessible by the user who is logged in please make sure the session of persona did not expire. If you change focus the session should show that it signed you out. Did signing back in help?

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All Replies (2)

iamjayakumars
iamjayakumars
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Did you Sign In first, before starting your project?

Could you provide the screenshot of that?

guigs
guigs
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Chosen Solution

Hi gobadgers,

Thank you for your question. If the project is not accessible by the user who is logged in please make sure the session of persona did not expire. If you change focus the session should show that it signed you out. Did signing back in help?