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the default PDF viewer does not work

jerrilyne
jerrilyne
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I understand Firefox has a default PDF viewer, but it is not working on my Mac OS 10.6.8. When I click on a pdf document, nothing happens.

I understand Firefox has a default PDF viewer, but it is not working on my Mac OS 10.6.8. When I click on a pdf document, nothing happens.

Chosen solution

When you click a link to a PDF you get a blank page, or a black background with an empty progress bar, or you get absolutely nothing at all?

Can you try changing your setting as described in the following article to launch the PDF outside Firefox and see whether that works? After that test, you can change back and try the internal viewer again. View PDF files in Firefox or choose another viewer

Any luck?

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All Replies (2)

kobe
kobe
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Have you seen? PDF files are blank or cause an error message on Mac

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

When you click a link to a PDF you get a blank page, or a black background with an empty progress bar, or you get absolutely nothing at all?

Can you try changing your setting as described in the following article to launch the PDF outside Firefox and see whether that works? After that test, you can change back and try the internal viewer again. View PDF files in Firefox or choose another viewer

Any luck?