I just installed Firefox and am stuck on the "Choose a profile" page because when I click "Create a profile" nothing happens.
I just installed Firefox and it is stuck on the "Choose a Profile" page and will not load...frozen. When I click on "Create a Profile", nothing happens. Anyone have any suggestions?
I just installed Firefox and it is stuck on the "Choose a Profile" page and will not load...frozen. When I click on "Create a Profile", nothing happens. Anyone have any suggestions?
All Replies (1)
Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.
- http://kb.mozillazine.org/profiles.ini_file
- C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
See also;