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The menu bar on my business home page is missing. It loads on Safari but not on Firefox. I used IWeb for the development of the site.

  • 2 replies
  • 1 has this problem
  • 100 views
  • Last reply by cor-el

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I've just updated my business website. It looks perfect on Safari - but the menu bar is missing from the first page on Firefox - so no one can enter the site. Does this mean it's being blocked as spam? How do I fix this? Help!!!

Chosen solution

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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All Replies (2)

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Would you mind posting a link to your site so a volunteer could take a look?

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Chosen Solution

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"