X
Tap here to go to the mobile version of the site.

Support Forum

The menu bar on my business home page is missing. It loads on Safari but not on Firefox. I used IWeb for the development of the site.

Posted

I've just updated my business website. It looks perfect on Safari - but the menu bar is missing from the first page on Firefox - so no one can enter the site. Does this mean it's being blocked as spam? How do I fix this? Help!!!

I've just updated my business website. It looks perfect on Safari - but the menu bar is missing from the first page on Firefox - so no one can enter the site. Does this mean it's being blocked as spam? How do I fix this? Help!!!

Chosen solution

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Read this answer in context 0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:21.0) Gecko/20100101 Firefox/21.0

More Information

jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

Would you mind posting a link to your site so a volunteer could take a look?

Would you mind posting a link to your site so a volunteer could take a look?
cor-el
  • Top 10 Contributor
  • Moderator
17421 solutions 157393 answers

Chosen Solution

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and the cookies from websites that cause problems. "Clear the Cache": *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox > Preferences > Privacy > Cookies: "Show Cookies"